I don't know who runs that business; they always have new people working there, but the RUDE women at the front desk are still there. They don't attend to you even when they see you standing there; they ignore you while they're talking about their personal lives. I DO NOT RECOMMEND IT!!! read more

I have been bringing my son here for the past 4 years and more recently my younger son as well. The Dentists have been great, however, the front desk employees are beyond rude. There are issues with verifying insurance at EVERY VISIT. They wanted me to pay out of pocket for my younger sons appointment today because they needed more than 6 hours to verify his coverage. When I offered to bring in proof of insurance, I was told that they needed a more detailed report than I could provide. In 4 years I have not had a good experience with the front desk at this dentist and after todays interaction, I will be switching dentists. read more

The dentist is so good and patient with the little toddlers! Love it here. I live in San Bernardino and make sure I take them here always. read more

Riverside Children's Dentistry - Pediatric Dentists Near Me - Riverside, California

Called twice to schedule an appt for my children and no one returns my phone calls. I've had my appts canceled without notifying me. Super unprofessional! read more

WARNING!!! Do not come here if you want any sympathy for your young child while they're getting tooth removals do not come here if you want a professional doctor this one will throw tools down in the middle of procedures and say " we can stop" because a child is uncomfortable while having a tooth removed the doctor can not as an adult control their emotions and will walk out after done without saying a word that they even finished do not come here if you want any sort of understanding why a mother is crying because her child is crying the whole time they will tell you not to cry and say " well you told the doctor she can continue" just FLAT OUT DO NOT COME HERE!!! This place is horrible the staff is horrible the experience is horrible find somewhere else to go you will save your self and your child so much pain! read more

Called to make an appointment for both of my babies, one is 3 and the other is 1 Very easy friendly staff and made booking the appointment fairly easy. I filled out both registration forms online ( very easy ) Appointment was at 2:30 P.M Showed up at 1:44 P.M, and was taken in quickly. They were gentle and patient with both my sons! The doctor was super super amazing, she was so polite! RDA was professional as well! Appointment for both was only 10 mins! Was in and out in less than 30 mins! Super great impression! Will be returning. read more

Riverside Children's Dentistry - Pediatric Dentists Near Me - Riverside, California

My children have a positive happy visit every time at this dentist! It's so clean , well organized and fun with all the wall decor . This dentist really has their stuff together. We don't ever have long waits it's very nice to be in and out on a timely manner. The dentist and staff are all very kind and gentle. read more

My wife and I "found" Riverside Children's Dentistry on-line, guided by generally excellent reviews. We're so glad we did! Our grandson, aged 3y/3m, was seen earlier this week for initial consultation. All good! Atmosphere in the clinic is calm and inviting​; procedures carried out patiently and gently; staff at all levels accessible and thorough. The practice is highly recommended to any family looking for high quality pediatric dentistry treatment. read more

Great experience all around! Great communication and our son's dental surgery went well.

The actually dentists are great and friendly, the same cannot be said about the admin. God forbid you have a blended family. They will send personal and identifying information to every other party except for the ones who should actually be the only ones who have access to it. Do not recommend. Even after giving them a call and giving them the chance to correct the issue they still continued to do this. read more

My spouse and I both came to the appointment and didn't find out until we got there that only one parent is allowed in the back. It would have been nice to have been informed of this policy beforehand. I really appreciate how nice the dentist was. That being said, she rushed through everything without communicating to my child what she was about to do. This was particularly troubling because it was my child's first experience at the dentist. I assume many children are scared and so it can seem easier to get things done as quickly as possible, but communication is important. The part that was most bothersome was that the dental assistant hardly acknowledged my child's existence. It's like she was just going through the motions of doing her job, without recognizing the very real person in front of her. Again, they did a fine job, but in a caring profession like dentistry, particularly one in which you deal with children, I think it's important to slow down, connect with the child, and walk them through what they're experiencing. read more

To put it simply all 4 of my girls look forward to their dentist appointments. All due to the wonderful staff!

Although they THINK they may be a good dentistry, be prepared for attitude as soon as you get there, from being extremely rude, telling you to wear a mask (which is no longer state mandated) to asking what time your appointment is. I'm curious as to why, if we were already there, and wasting time from our day, did they not get the whole job completed? Why space out 3 fillings for 3 appointments? We are already here, get it done, we don't want to have to come back.... I will not support a business that thinks its okay for their front staff to be treating customers like crap...NOBODY even had their mask on correctly anyways, for y'all to make such a big deal about it... read more

Brought my baby for her first dentist appointment and she really enjoyed it. The staff is friendly and they explain everything pretty well. I was just confused as to why they didn't do any work on her besides the cleaning. They said she had cavities on either side of her mouth and that they would work on one side first and then the other, which is fine, but they didn't do anything that day. I work at a neurology practice during regular business hours and now I have to miss two more days of work in addition to this one. I guess you really can't have it all huh? Anyways, it's still a nice practice and I will still continue bringing her here based on the service provided and how comfortable they made my baby feel. I just thought that was odd, and a mild inconvenience. read more

This place has gone downhill. Front office is unprofessional. Had to cancel my appointment due to being an on call nurse and not being able to give 48 hr notice. Wanted to charge $50 to reschedule which is their policy and that's fine but to charge Medi-cal patients that much is not ok. Dr Vanessa is amazing if you can get past all the other stuff then you're OK. But to be given a "uhh uh" after I explained the reason as to why I couldn't make it is not ok with this hardworking mom. read more

Love this children's dentist, we've been coming here for a couple years now and all of the staff and dentist is amazing! They're so caring and treat you so good. I recommend everyone I know with kids to riverside children's dentistry! read more

Long over Due review. About 4 months ago my son went in w his father, (we were in the process to evaluate my son of Autism), he went in for a visit at the dentist and my son was just not having it crying screaming I mean this is a 2 in a half year old toddler that just hates dentist and doctors offices. But the nurses from what my sons father states is that they basically kicked him out, the nurses looked annoyed. I am sorry I am also in the medical Field and I understand kids adults that might have or have Autism or have special needs. Maybe if you cant handle crying and screaming those nurses or DA should not be there. Just my opinion. I wanted to give them a second chance but honestly I will probably find a better place else where! read more

I've taken my kids twice but they make you make appointments months in advance after your first appointment and than charge you $50 for canceling . It's Friday and I canceled an appointment I had for my children on Monday (that was made months ago by them) and they're saying I have to pay $50 to reschedule ? that's more than 48 hours in advance . Never heard of this policy and it's a really easy way to loose patients. Plenty of other nice kids dentists that don't do this. So if you're a busy parent who can't afford those kind of fees I would definitely find a different place. read more

It has taken us a while to find a really good children's dentist and I am beyond happy we found Riverside Children's Dentistry. From the moment we walked in I felt this would be our new dentist. The staff is amazing, polite and have creative ways of making the visit less scary for the little ones. Dr. Dan was soo wonderful and great with our son. He explained course of treatment and made sure all our questions were answered. Not once did I feel rushed. The wait time was not long at all. They called us back within 7 minutes of checking in.The office is really clean and made for kids. If your looking for a dentist for your little one, look no more. I highly recommend Riverside Children's Dentistry. read more

Riverside Children's Dentistry - Watching movies while we wait for Doctors to come in. - Pediatric Dentists Near Me - Riverside, California

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Didn't like my treatment here. When you call in you talk to a woman named Jessica and I'm not sure if she's a liar or just doesn't know what the heck she's doing. When you talk to someone else there you get a completely different answer from Jessica's. Unprofessional and she is also very rude. Going somewhere else just because of the service I got. read more

If I could do 0 stars I would... the staff was very rude and gave me the run around multiple times. One staff member would give me information and when I spoke to another associate the information was different. They are dishonest and do not care about their customers. They were also charging me aggressively and when I got a quote somewhere else it was way less. My child also was very uncomfortable with her treatment. DO NOT RECOMMEND. read more

I would recommend Dr. Mona! She's amazing and very knowledgeable. She goes above and beyond to educate and answer my questions when I have them. She's gentle and kind and explains what she is doing as she's checking my kid's teeth. This makes dental check ups more comfortable and pleasant. Thank you Dr. Mona! read more

Horrible experience with Jessica at the front desk and the owner/management. I wasn't able to get any information and was unaccommodating. My family will be taking our business elsewhere. read more

What a Great Experience here! The staff is amazing. The place is super clean and welcome you w a big smile. My son likes it here , they have all this Walt Disney painted on the walls , super colorful that my son after he was done w the Dentist he wanted to stay there lol thank you guys for being awsome! See u guys soon!. Very very clean neat place ! read more

Riverside Children's Dentistry - Pediatric Dentists Near Me - Riverside, California

they have canceled my son's past two appointments. The most recent was this past Monday when they apparently sent me forms via text message and I hadn't filled them out and then my mom explain to them that I work inside a state facility where I am not allowed to have my phone. They were unable and unaccommodating about the fact that I was not able to reach my phone. when my mom asked them if they could send it to my work email they said they had to send it to the email on file which was my personal one which I also do not have access to at work. They wanted me to go ahead and bring any phone from outside this facility and bring it in and break state law. again this is the second time that they canceled my appointment and this time my mom was there with both my kids and that is not an easy task for a grandma. Very very unhelpful and it felt like they were making fun of the situation. Instead of being proactive and trying to go ahead and help. They also didn't recommend a quick appointments because of the entire mishap and instead said I would have to call to reschedule when my mom was right there and they could've offered an appointment later in the week. I've never been treated like this at any dentist and for some reason this dentist likes to only send forms via text message and mind you. These are the same forms for each appointment. I wonder if they do this to patients that are not text savvy or if they have print outs of the papers read more

My 2yr old son had his check up today, with Dr.Dan and I have to say, Dr.Dan was amazing with my son! Usually it's such a fight with him to brush his teeth, he cries, have to hold him down, kicks and screams, or bites down, the whole works! But this time no tears, no fighting, or anything! Dr.Dan was so interactive and even sang the ABC's to help keep him calm! It's really reassuring to know that there are still Drs out there that really understand and care for the children's comfort! read more

Riverside Children's Dentistry - Pediatric Dentists Near Me - Riverside, California

What an amazing experience! From the moment you walk in the staff is so welcoming, everything is so clean and organized. I came to Riverside Children's Dentistry for a regular clean for my daughter. The assistant for the Doctor made my daughter feel so at ease she loved it. She talked about her visit with friends and family. I finally found the perfect Dentist for my daughter. read more

Riverside Children's Dentistry - Happy Girl :) - Pediatric Dentists Near Me - Riverside, California

BEWARE!!!' THIS BUSINESS WILL CHARGE YOU EXTREME LATE/MISSED APPOINTMENT FEES!!!! Even if your child is sick or you have family emergency there is no grace. Even if it is their fault you will have to pay. This business should be more understanding considering they take medi-cal patients. I literally could not afford my fee due to not having the money and my son could not get seen when he had a toothache. This was expressed and brushed off by staff because they did not care. I would not recommend this business at all. read more

do not go here . the front desk jessica and the staff is rude and not helpful at all . my son missed an appointment due to health issues , i have the medical records and they said " we do not care we will be charging you $50 dollars " . mind you i have full coverage health insurance which covers everything , they said " i do not care " . i asked to speak to the owner but he was running away from the issue . i would recommend going else where , the staff does not care about you or your kid . read more

Such an awesome company. They are very clean and organized and we always have the best customer service. My kids are never afraid to go to the dentist because of their awesome experiences. read more

If I could give this place 0 stars, I would.. The staff here so rude they ruined it for me. The ladies at the front desk are so rude!! They don't want to help you at all and get attitude so quick. I took my daughter here once and I will never come back. Found new dentist called dentistry 4 kids! read more

This was our first visit and first time here and I enjoyed it. From the moment I walked it felt clean, had iPads on the wall for kids entertainment and staff was very nice and helpful. Paperwork was aveyusually it feels like your signing your life away but it was fast and straight to the point. The back room was so cute it had kids cartoon pairing on the wall which made it feel safe. The dentist was sweet and caring for my daughter. Overall this dentist office is doing a great job and I can't wait to go back for my toddlers check up read more

I really like this place for my kids all the staff is really professional and friendly. They make my kids feel safe and treat them with good care. The office is clean and kid friendly. I definitely feel I found a good dentist for my kids Dr Lin is professional and works great with my kids. I like how my kids get seen right away when we arrive for their appointment. read more

First time visiting this dentist and I must say I was very happy with their service from beginning to end. The girls at the front were very attentive and answered all my questions politely. One of the reason I came here was because they had availability within 1-2 weeks of me calling to schedule something unlike other dentist places I've called. The place was nice and clean, and very kid friendly as they had TVs hanging flat on the cealing. The dental assistant and the dentist were spectacular. They both provided insight in a non judgmental way and were super engaging with my 3 year old. She did so amazing and I think part of it is because she had kid friendly people. In the end she got a tooth brush, tooth paste and a balloon which she was very happy about. I am definitely going back. I paid cash and for the first time visit it was $59 which included x-rays, cleaning, and fluoride. read more

As a kid I used to hate the dentist and when I had my kids I was worried they would too, but I'm so glad I found this place. It was my daughters first time at the dentist and she loved going. The staff was so friendly and caring they made the whole visit amazing. read more

Wow. I was so surprised by their service and care. I usually hate the dentist! Even when it's not for me, but our visit was awesome. They were so interactive with my son and they were SO KIND AND PATIENT. I never knew a dentist visit could be so relaxing. Loved it! read more

Brandy at the front desk was so helpful and was able to get my daughter in for an emergency visit with Dr.Lin. I'm so happy i was referred here they did an amazing job and everyone was so friendly. read more

1st time my 6 year old got dental work done, the Dentist and his assistant were extremely caring. Highly recommended, we will be coming back. read more

Good experience. Worked well with my boys. The staff is very nice and welcoming. My kids are not really cooperative when it comes to the dentist but they were made feel comfortable enough that they relaxed and it was positive experience. read more

I brought all my kids to this dentistry and everyone has been amazing up until today. Two of my children needed oral sedation to continue treatment so I was asked to have a medical clearance form filled out by my children's doctor. It was submitted this week since I was told the appointment was for tomorrow, 1/15/21. I called them today to confirm the appointments and was told there was no appointments scheduled for my children. Instead of acknowledging they made a mistake, the office manager or whoever I spoke with could care less. She said that the appointments were never scheduled because I did not pay money up front for the medication that was needed. I was never told it was due up front. Even when the medical clearance was turned in, no one asked for the money. Yes I was upset and had every right to be. She was rude and unprofessional and could care less. It's really sad they had staff like her working there. She makes everyone that works there look bad. read more