Marco Island Rental Properties was OK. Andre responded when we needed the app for Direct TV…read moredownloaded. The TV was blocked needing a Roku pin number which we found inconvenient. Against my better judgement I did not seek out reviews on this unit I just assumed it would be like other units we rented in the past.. updated and well equipped. Two issues were especially disheartening particularly since we spent two weeks in the unit, the kitchen lacked essentials like pot holders and there was one worn out dish towel to use. The oven was filthy and the pots and pans were questionable. The mattress was comfortable enough but the bedding was particularly bad, the sheets and covers were worn and the pillows should have been replaced long ago. The area rug in the second bedroom was filthy and if not cleaned should be thrown out. The weirdest thing was all of the towels were wet when we arrived even extra ones that were put in a plastic bag in the closet. Needless to say we would not recommend this unit and will not be renting through MIRP in the future since they do not insist the owners keep up their units to a certain standard. Another issue was the elevator that served the building the unit we were staying in went out of order about two days into our stay and after reporting it twice and was told the owner will be notified we gave up and used a second elevator that was access for the adjoining building. On a positive note the unit did have a peekaboo water view and the access to the beach was very convenient. I would advise MIRP to suggest to the owner of 901 S Collier Blvd Unit 417 as Scott McGillivray of Vaction House Rules always says to "be your own guest" and they may understand how disappointing it was to stay in their unit.

Rented a house from Marco Island Rental Properties " 237 North Collier" We only stayed at the…read moreproperty for 3 nights one of the 3 nights I was in the emergency room at a local Hospital due to an Medical Emergency. We checked out 4 days in advanced. We have been in a constant battle back and forth attempting to recover our " Security Deposit" It's been a nightmare dealing with " Maria Schilke Owner " She's NOT what you would call customer friendly and makes it a point to not allow you to speak. I'm giving her a few more days to make us whole or I will have to contact our C.C. Company and file a Claim. Word of caution when dealing with this outfit beware you might have to go thru hell to collect your deposit as I have. One more thing. The owner should take lessons from her Employee " Maythe" who if it wasn't for her this experience would be much worse. " Never again will I use this Company " Maria, your nice response is a day or two late. I have proof that you've been having issues posting and returning "Security Deposits ". Let not go there !! Your nasty way of speaking to me on the telephone not allowing me to say a word is 100% unacceptable. What really got me going was when you said " This was not your PROBLEM " This is your problem. I dealt with your company. You accepted my payment. Therefore this is your problem. How dare you say " THIS IS NOT YOUR PROBLEM" I expect what is rightfully mine which is, my deposit. Period !! Some of the posted comments speak for themselves. Glad to see they wont be doing business with you as we wont either.

Just completed a one week visit with another family. This is a very poorly managed vacation rental…read morecompany. My credit card hold (which was not in the lease) was almost equal to our entire stay. What a nice surprise! They also make you do all of the dishes and do all of the laundry as part of the checkout process. So the comforters are never cleaned and they aren't responsible for the dirty dishes in the cupboard? Lovely. We were continually cleaning dirty dishes from the previous guests and we wasted another day cleaning up and doing laundry at the end of our own visit. What, exactly, did we just pay for? Homeowners should question them as their management company and renters should stick with VRBO or AB&B.

Bella Alia in Marco Island. House: beautiful. Management/ownership: DISAPPOINTING. The washing…read moremachine was broken the day we got there (Sat). By Wednesday we had to insist our towels and dirty clothes (we packed lightly knowing we could do laundry) be done at the laundromat in town. I had to take it there myself, and ended up picking it up myself as well. They paid for it. I took another load on Friday, paid for it myself, thinking they would reimburse, they would not. They said "we had bills for over $500 for the laundry during the week...we hope you're okay paying the $37". (to be clear, 30+ towels were part of the laundry, so they paid to wash their own stuff) We paid over $5,000 for this "luxury stay" and basically lived like a cheap motel as it related to laundry. Very disappointing. Customer service is so easy. Customer disservice is even easier for Marco Escapes, it seems. Will not use them again...over a $37 bill that resulted from no washing machine.

First of all, our VRBO host, John, was great to work with when we had questions to ask. He was…read moreprompt and courteous, all in all what a VRBO host SHOULD be. The building is not directly on the beach, and in fact, one can't SEE the beach, but at 1/2 to 1/3 the cost of beachfront properties, a short walk was fine with us. The condo unit was modern, up to date, clean, and very well stocked with everything we needed from dishes and a coffee maker, to beach towels. The pool was perfect, and the tennis court was, too, but I don't play. I don't know about other units in the building, but ours was great. The location is good too, not far from "downtown" such as it is. Just remind me, at 79 years old, NOT to sit in beach chairs any more, or to try to mess with several remotes and smart televisions!

Old building which is not located directly on the beach! Very misleading info on some of their…read moreadvertising pages. Pillows and bed sheets in unit 303 are horrible, most possible they got them when they finished building this property in 1980! Old, dirty and not comfortable furnitures! I am not sure they are cleaning blankets from previous guests!! Absolutely horrible feeling about their cleaning crew!!!!Whoever runs this place better run this business better! I can't recommend unit 303!!!

I reserved a home that is owned by Eric Gallus (a big real estate tycoon in Naples, Florida) and…read moremanaged by Beachside Oasis of SWFL (Owner Sarah Vasquez) in February 2024 for the rental period from December 1, 2024 - February 28, 2025. I would like to know what the property manager/owner were doing for the 10 months before I got there to rent it? IMHO they had no intention of doing anything to get it in condition to match the listing. The property I rented is shown on the left side of the Yelp listing for this business, with a property address of 92 Buttercup Circle in Marco Island, Florida. While is APPEARED to look fine from the photos, it was NOT a "Dream Waterfront Retreat" by any far stretch of the imagination and what you did not know that was not good was not disclosed in the listing nor could it be seen in the photos. If they had listed its downsides, no one would rent it, especially for the amount of money they were asking for the 3 month rental rate. The best you could say about it is it is a 70% renovation in progress. It is also an old property that was built in the 60s. The two reviews of this particular property were from people who stayed only a week, and I had no idea what they paid. And, maybe they did not care about the quality of this property. One family had kids and perhaps they would not care about the quality, because children would not be able to damage anything. To be truthful, it hardly deserved a 5 STAR REVIEW unless you were blind. I complained shortly after arriving as I found things that were wrong and that I was not happy with. I asked for an adjustment in my rental rate commensurate with that fact it is was about 30% less than the listing indicated. Beachside Oasis DID admit to the things I complained about by telling me what they were going to do about them, including coming in on my dime and doing a demo of the bathtub in the master bathroom tub, which was all chipped, scratched and disgusting. You would not let your worst enemy take a bath in it. I am a bath person, so seeing it had a bathtub from the pictures meant a lot to me. If I had known the condition of the bathtub or the other things that follow, I would never have rented this property, period. The following are the other things that were wrong with the property that you could not know until you were there: 1. There were six sliding doors in this home and only 2 opened, the others were sealed shut. None of the windows opened and were also sealed shut. 2. Most of the cushions on the outdoor furniture were filthy dirty and needed to be replaced. 3. The master bathroom was all touched up with paint that did not match what was there and needed to be repainted. They told me it was scheduled for repainting after I left. 4. The master bedroom comforter was old, worn out and not high quality by any far stretch of the imagination. 5. The outdoor dining table needed to be painted or refinished. Whatever was on the surface was chipping off. 6. Chipped and crack floor tiles The business apologized for not meeting my expectations, but my expectations were created by their advertisement of this property. Plain and simple, they were Deceptive by Omission at best and Fraud in the Inducement at the worst, in my opinion. I asked for a reduction and refund of about 1/3 of my total rental price. They offered me a fraction of what I asked for in cash as well as a credit from the Agency for a future rental, and in exchange they wanted me to sign a non-disclosure agreement to not give them a bad review. I refused that offer. Why would I even consider a future credit with any agency that had been deceptive in their listing and expected me to rent from them again? This property was also listed on VRBO, and I thought that would offer me some protection; however, they do not do anything for you, so renters beware if believe VRBO will be helpful. And, you pay them for a number of things if you rent through their site to protect yourself in partnership with the property management company. What a joke. You will find online that VRBO will do nothing for you and give you nothing but the run around, adding to your frustration. Photos of the things that were not acceptable you cannot see from the listing photos. Some you cannot know don't operate or are not up to the standard as advertised until you are there. It is then too late and you are stuck with no recourse. VRBO may have moved me, but I might have ended up in another property than was worse than what I already had, as I saw from complaints online about VRBO. So, I was forced to stay here for the whole 3 months because you pay up-front. A good deal of my "Vacation" was taken up trying to negotiate an appropriate settlement that was fair. So, buyer/renter beware of this Property Management Company as well as VRBO.

From the owner: Beachside Oasis offers a range of high-quality properties for the best selection of available…read morevacation homes in Southwest Florida. They are well-maintained, clean, and equipped with all the necessary amenities to ensure a comfortable and enjoyable stay. We also regularly inspect and update their properties to ensure they meet the highest standards. We understand that planning a vacation can be overwhelming and time-consuming. That’s why we’ve made it our mission to simplify the process and provide you with an stress-free booking experience from start to finish. Safeguard Your Vacation with Local Support plus our exclusive guest app keeps you informed every step of the way. Your time is important to us, so sit back and enjoy knowing we have you covered. Enjoy local 24/7 support, and relax with vacation rentals from Beachside Oasis.

I'm a property owner and I'm having the same experience as Vince B. I haven't been paid for my…read moreFebruary rental. I've made multiple attempts via phone calls and emails to get paid and I got the run around. Then a few days later there was a blanket email sent stating that the owner of the company had a medical emergency and was unable to answer calls or emails at this time. That was two weeks ago. Last week I stopped by at the office during business hours to see what was going on and how the owner was feeling - the office doors were locked and lights were out. I'm not feeling good about getting paid. @Vince B - I learned that there is a Florida Real Estate Recovery fund set up for property owners who haven't been paid. Check with a FL attorney to get the details of how to go about filing a claim and collecting your losses from this fund.

Do not rent from this company. They owe us money from our last rental in February and have not…read morepaid. They are a terrible company and I am pretty sure they are going out of business. You will get dumped with your rental and if they are your rental company then good luck getting your money. I am sure they will take a boat load of money from their customers and not pay them and then take 3-4 months off and open a new company under a different name and run the same scam. DO NOT DO BUSINESS WITH THESE PEOPLE. YOU HAVE BEEN WARNED!!!!!!! For the record, David Vannavong is part of the scam at Island Escapes. I am hoping this follows him along in Southwest Florida or any other region in which he is looking to set up shop or looking to come aboard another company. Beware!!!

Their outside bar staff on the beach are amazing. They made us feel very welcome and taking care of…read moreluxury at its best.

What a disappointment. We staid here due to the over hype…read moreof people announcing the resort as "amazing" online. The restaurants did not deliver, the day we arrived we visited Quinn's. We were sat on a high top table after we said we had 3 small kids. I asked if the high chair was as high as the table and we were told yes. To my surprise when the high chair came it was the height of a regular chair to which my toddler kept sliding off. We ordered the kids food first so it would come out "quicker". The food took about 45 mins to an hour to come. When I mentioned I had a shellfish allergy I was told I could not eat their French fries, I could not have anything that was fried since it was all with the same oil. I ordered the burger on their menu which after waiting for my food I was told I could also not have that. I ended up eating a regular cheese burger. We said we wouldn't return, but at dinner time there are apparently 5 restaurants at the resort. Some don't allow children, another requires a dress code, so in reality you have 3 restaurants to choose from. We returned to Quinn's for dinner, where we waited an hour for our food after ordering. We were told the kitchen was backed up, but the restaurant was not full and mind you there are 5 other restaurants on property. When our food arrived, the ceviche that was ordered was completely dry. To be honest the food was below average. I'd recommend anyone staying here to eat OUTSIDE the hotel. We also tried the other restaurant the Polynesian one. The food was average, it also took a very long time. On the third evening we dinned outside of the hotel and the service was much better. The services from the waiters was fine however the kitchen needs to improve. The breakfast restaurant with the buffet is designed so you pay the high price of $44 for a buffet. We ordered something from the regular menu because some people weren't going to eat enough to make the $44 worth it. The food took so long, it's almost as if they do it on purpose so you're more likely to choose the buffet, pay extra to get your food immediately. Mind you, some of the things ordered were waffles, which were available on the buffet side immediately made. For the $600-$1000 that this hotel costs a night. I do not find the service and attention worth it. The rooms need upgrades, staff takes a long time to answer the phone, however when you call from and outside line, they answer immediately. You're better off staying at the Hilton, and paying less.