My home club is a mess, it's always dirty, the sauna is never cleaned and the wood benches inside…read moreare disgusting they have mold and bacteria growing all over them they have been power washed once since I've have a member ship for 2 years I've since staff come in and out saying things will change and the only thing that's changed is my bill going up. The hot tub is also broken and has been for 2 years and still on a work order. The regional manager for this area BRIAN is a joke he basically a child and know nothing of sales, marketing or kpis idk how he got the position he doesn't even care for his team or district LA if you truly care for your company you'll do a reamp and replace this staff and refurbish this gym the location is a gold mine and it'd be a shame to lose it bc of a dumb fuck who thinks he's smart but isn't

Currently they have a sign at front desk that 20$ will be billed to your account if you have them…read moreprocess your phone number for entry and you do not provide i.d. 1) What was the purpose of taking your photo when you signed up then? 2) how desperate are they for$? 3) no concept of what customer SERVICE is.

Great 24 hour gym! I used the free weights and cardio machines mostly, but I know they offer…read morejazzercise classes as well as personal training

From the owner: Fitness Health Clubread more

Used to be a great gym. But now, it's run down, filthy, and unkempt. Seems to be for the most part…read morecompletely unstaffed, but when there is staff available, it if one person, for limited hours. Get the impression they may be closing soon. Many have already left, and many of the remaining members are looking elsewhere as the conditions worsen at the gym daily it seems. Many days, there are no, and I mean zero supplies with which to clean the equipment, and if we do t bring our own supplies, the equipment doesn't get wiped down before or after our use. It's a shame. It's convenient, and when properly operated a pleasure to work out there. Not in its present condition.

You lie. I have not demanded money. I have called repeatedly to cancel and have still been charged…read more I simply ask that you stop charging me. Theft is bad business. Lying to cover theft is bad business.

Best place to go! I've been working out regularly for 12 years and have went to 10-20 different…read moregyms. This is by far the best one I have been to with regards to equipment, members, and staff. Everyone is very nice and helpful. They know what they are doing!

I just spent the week in Rockhill doing training for work and I had the privilege of dropping in at…read moreCrossFit Rock Hill all 5 days! I did multiple class times and all of the coaching I received was fantastic. Dan in particular is a phenomenal coach. The programing was awesome, the box and equipment were very nice, tidy and in great condition. The people I met at the classes were super welcoming and friendly. All in all great experience. I highly recommend this box for a drop in or a full time member! If I lived here I would go to this Box 100% for sure.

If you need that extra motivation in your workout, this is your place. Coaches are very friendly…read moreand offer great advice. Everybody motivates each other to push through the workout

What first attracted me to Planet Fitness aside from the location was the cost. For under $24, I…read morehave access to various amenities and can utilize any facility in the country. However, what kept my membership afloat was the facility's cleanliness and the friendly staff. This was very important at the height of Covid. While Covid cases have decreased, Planet Fitness has continued to maintain a clean and safe facility for its patrons. I also worked with one of their trainers to design my own program. The trainer listened to my goals and helped me create a workout routine that works as long as I remain consistent.

My experience at the Planet Fitness in Rock Hill has been terrible from start to finish. The gym is…read moreconsistently dirty, and the customer service is just as disappointing. I canceled my membership, yet they continued taking money out of my account long after the cancellation. When I tried to fix the issue, they refused to refund the charges. The staff member I spoke with was extremely rude and unhelpful. Instead of trying to resolve the problem, she kept repeating "policy" without offering any real explanation or solution. To make matters worse, the location itself feels very dangerous, which only adds to the frustration of dealing with this gym. Overall, this Planet Fitness shows poor management, poor communication, and a complete lack of respect for customers. you you. If you decide to go there please be safe as you go in, also clean your equipment before use.