To say that the statements above are half-truths would be an understatement. Aside from the fact…read morethat I am often busy and occasionally have to reschedule appointments, those are essentially a concocted collection of twisted and distorted falsehoods. Moreover, I possess records of the aforementioned work orders and emails, all authenticated and time-stamped by Google's servers. In addition, the majority of the work orders and requests in question did not even require my presence. Furthermore, many of these requests were submitted a long time ago, a fact that can be readily proven and demonstrated. In the preceding 12 months or so, only in one single occasion, I was contacted via phone by the management firm. That phone call took place due to the fact that management firm had a question regarding an unknown vehicle parked near my unit. The allegation regarding the door jamb is particularly ludicrous. The vendor contacted me only once and never responded to my subsequent emails. Moreover, the vendor (Able Roofing) eventually only contacted me once I posted a review of my experience with them on Yelp (by the way, that review is up on Yelp; anyone can verify it) -- previously, they simply did not respond my emails. Therefore, the management firm ('The Twenty Seven Group') did absolutely nothing to do address the situation. Subsequently the vendor stated that he went to the property and, while speaking with me by phone, indicated that my presence was not necessary. He further stated that he would have his team properly repair the door jamb; however, that the vendor never contacted me again. By the way, my recollection of events are also backed by the fact all my phone calls are recorded.

Since purchasing my condo in 2022 I have dealt with two individuals who have been consistently…read morenegligent, incompetent, unresponsive, rude and condescending. This is the most unprofessional and unorganized property management group I have ever come across. I had an issue that should have been discovered and fixed proactively, result in damage to my property. It took almost a year to get ahold of someone to attempt to rectify the situation and now over 1 year later it still is not resolved. Additionally, this individual has been incredible rude and condescending throughout the entire process.

I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

Running my community into the ground. Unresponsive, unreliable, unfriendly. I would give 0 if it…read morewere an option.

From the owner: Associa Community Management Solutions is a community association and property management company…read morebased in Ohio.

This is a great company. My wife and I had a very bad experience with a previous property…read moremanagement company. Adam was very understanding and he personally made sure this experience was going to be much better for us. They communicated effectively with us during the entire process. They were diligent in making sure our property was rented in an acceptable timeframe and screened applicants very thoroughly. I really felt that they treated our home as their own. I am extermemly impressed with Adam, Miriam, and ASK Prperty Management Company.

I've been using ASK Property Management for about 6 months and have been extremely satisfied with…read moretheir service. Adam had my condo rented in days! His ongoing maintenance service has been great as well. I trust that my property is in good hands!

If I could rate this Management -20 I would The community…read more is abandoned conditions, several issues require immediate attention, the lack of competent oversight is deeply concerning especially given the lack of results despite our current assessment, This is why people say they don't want to live in HOA communities. :(

I now see why this company is only rated at 1.5 stars…read more.. I attempted to pay my bill by submitting an electronic check online for $500--twice the monthly amount--so I could cover both this month's and next month's HOA fees. Unfortunately, the payment was applied to the wrong account. (For reasons I still don't understand, my household is split into two accounts--one for yearly fees and one for monthly fees.) I immediately called and requested that the $500 be transferred from the yearly account to the monthly account. A ticket was created, but I now see that it has been marked as closed even though the funds were never moved. As a result, the money remains stuck in the yearly account, where it will not be applied for over two years. I called again today, and another request was submitted, but I have no confidence this will be addressed given what has already happened. In the meantime, I am being forced to make yet another payment out of pocket just to avoid late fees--despite already paying more than I owed. This is unacceptable. I need this issue resolved immediately by transferring the $500 into the correct account so it can be applied as intended.

Desperate times calls for quick thinking. Today my son sent me an email that he wasn't selected for…read morethis upcoming school years on campus living going into his 3rd year. As a parent I had to think quick and come up with a resolution. So, I said ok son we have to look for an apartment off campus. He said that several of his friends were freaking out and that they felt lost as they also received similar emails. Give me a second so I can search the web for living arrangements I told him. So many places, so many five bedroom, four bedrooms.... I was lost myself. That was until I came upon offcampus.Osu.edu. The first place that I saw within our budget I clicked on and immediately saw from the drop down menu "parents". Clicked on it, read the passage, and honestly teared up when reading it because I said my husband and I need a place like this for our son. They had a slogan and it read "who you rent from matters more than where you live". And those words spoke to my heart and said "Home". I reached out to "Venice Properties" and spoke to, Anna. She was kind, thorough, and after me making multiple calls she remained responsive, and truly dedicated to her craft of initiating care, support, and understanding. On this day! Today! My husband and our son filled out the applications and on this evening, today! Were approved. I don't say this lightly but Anna again and again thank you as who we communicate with during a busy day also matters. And Anna took care of all our needs and we are thrilled to meet her in person and work with her for the duration of our son's first apartment endeavor. Huge shoutout to Anna and Venice Properties.

We lived at Drayton Park Ct for one year, during which new management under Anna Dauer took over…read more First of all, this property is highly overpriced at $2,695 plus a dog fee, especially considering there are absolutely no amenities. No pool, no gym, no community space. Nothing that justifies the price. Unfortunately, Anna was the worst part of living here, and dealing with her was consistently frustrating. When we decided to move, she was showing our apartment while we were out of town; we had a dog sitter staying with our dog. We asked her to simply let the dog sitter know when she would be showing the apartment so they could be prepared to keep the dog secured and ensure everyone's safety. She refused to do so. I genuinely don't understand why something so simple had to be made so difficult. We also accidentally paid our rent twice one month due to a miscommunication. Instead of returning the duplicate payment, she kept the money and applied it to the following month. While that may technically be convenient for management, the rent here is extremely expensive, and we could have absolutely used that money sooner rather than having it tied up for the next month's rent. The plumbing is also horrendous. Our sinks and tubs constantly had drainage issues. We only lived there for one year, are minimalists, and kept the apartment in pristine condition. Despite this, they still took approximately $1,000 from our security deposit. There are so many more affordable options in the area with better amenities and, in my experience, better management. If you can avoid dealing with Anna, do your best to do so and save yourself the headache.

My boyfriend and I rented with Columbus Realty source from July 2022 to June 2024. Our service…read morerequests were always promptly addressed and we had no issues with communication! We cleaned our place thoroughly after move out and got our entire security deposit back!

I've had a great experience with an employee named Brittany. She was very helpful and explained…read moreeverything thoroughly. I'll definitely do business there again.

Just look at the reviews of Creekside at Taylor Square, a Crawford-Hoying managed (snicker)…read moreproperty. Should tell you all you need to know about the company. I'm sure they have a few folks living large but it sure isn't their residents. Shame-shame. It appears that the company's only concern is their new ventures, not maintaining what they have. Their apartment communities need so much work that if they actually did right by them they probably couldn't afford a new project. Exactly what is wrong with corporate America, not the large corporations but the small Crawford-Hoying type of glorified slum-lords with seemingly no integrity. Now, on the flip side, I can't speak about Crawford-Hoying Real Estate because I have never used them. Hopefully they do better work than the property management side.

I lived at one of Crawford Hoying's locations for a year and truly believe that because of the…read moretreatment I received by their two employees at Collier Park in Grove City, that Crawford Hoying needs to gather up all their employees and hold a little inservce on how to properly handle military personnel as residents and how to handle activation and deployments. The wrong answer is to come home off of active duty to an eviction notice, when they were alerted 30 days prior and were given a copy of my orders, I can tell you that much. And then when I furiously addressed the matter, they lied to my face. Redefines unprofessional and careless behavior towards uniformed service members. I would never recommend one of Crawford Hoying's locations to ANYONE, especially someone in the military because I would never want anyone to have to return home to an eviction notice.

I have done business with PCF Resources for some time now and they have performed solidly. They do…read morea great job of staying on top of the property in all regards. When they first met me they came to my home to see the property first hand and understand what they had to work with. They took care of preparing the property for the market with cleaning and repairs. They listed and showed the property, and vetted the applicants quite thoroughly. They even rejected ta few applicants because they could not pass the background check. This is reassuring since it lets you know they are carefully evaluating whoever applies. If something needs fixing or the tenants are late with payment they respond quickly. On a few occasions they made repairs that were inexpensive. They are efficient at contacting me via email or phone when we need to talk about something. Their fee schedule is very competitive as well. I would recommend PCF Resources to anybody.