I'm here periodically as a restaurant owner when I need some right away, they have a huge supply of…read moreequipment and parts in stock. All the people that work there are seemingly from the restaurant industry and really another stuff. Phong is who you want to talk to, he knows his stuff. Came in for a few things, one of which were some new legs for my griddle. My griddle is pretty old and the thread size is bigger than anything made now. He did his best, but as I was walking out, he told me he would check some of the old equipment in back they pull out of old locations when they do new equipment installs. He pulled some legs the exact size I needed it off an old griddle! This was something he didn't have to do but really wanted to help me out. Amazing people at this location, I'll give them more of my business moving forward.

Working with Doug Schonfeld at Chef Toys has been an exceptional experience from start to finish…read more Doug is a wealth of information when it comes to EVERYTHING that belongs in a kitchen. He has a way of explaining things that makes even complex decisions feel straightforward and manageable. What I appreciate most about Doug is how genuinely helpful he is. No matter the question or challenge, he takes the time to understand what's needed and always comes back with thoughtful, practical solutions. He's a natural problem solver who anticipates issues before they arise, which makes a huge difference. Doug is also incredibly responsive. Whether it's a quick question or a more detailed request, he consistently replies promptly and thoroughly, keeping everything moving smoothly. Above all, Doug is honest and trustworthy. His recommendations are always grounded in what's best for the situation, not just making a sale. That level of integrity is rare and makes him someone you can confidently rely on. Doug is the reason we love Chef Toys and continue to choose them every time here at Orange Coast College. His professionalism, knowledge, and dedication make all the difference. I highly recommend Doug at Chef Toys to anyone looking for a knowledgeable, dependable, and genuinely supportive partner in kitchen equipment.

I love that there's an eco-friendly place to fill up on soap and other cleaning supplies. My SO and…read moreI come here to fill up on cleaning spray and body soap. The team always remembers us and will always offer us free samples of items they use themselves. Highly recommended for anyone looking to reduce their plastic use. The prices are really good and I like supporting small businesses.

I love coming to here to get my shower staples. Their store is super ~aesthetic~ and I feel good…read moreabout reducing my plastic use. Super convenient that they take donated empties for other people to use as refill jars. And they provide labels for your jars too. Also really like using their all purpose cleaner. Even though I live a bit farther from the store now, it's nice to be able to buy in bulk and fill up again next time I'm in HB. I recommend it to all my friends and like browsing what new stuff they have each time I come.

I took the Handmade Holiday Treats class at Sur La Table and it completely exceeded my…read moreexpectations. In just two hours, we somehow managed to make fudge, marshmallows, caramel turtles, and bark--which still feels a little unreal. Jessica was AMAZING. She kept an almost full class organized, on schedule, and stress-free while making sure nothing went wrong (no small feat when working with hot sugar). Her passion for what she does is obvious, and she shared so many helpful tips along the way. I'm comfortable in the kitchen, but this class reminded me there's always something new to learn. Huge thanks to Sur La Table for a fantastic experience, and an even bigger thank-you to Jessica for making us all look like pros by the end. Would absolutely take another class with her!

Dear Sur La Table Management, I am writing to share my…read moredisappointment regarding a cooking class I attended on 1-24-26 at 4:00 pm at the South Coast Plaza location in CA. I have attended several classes at your establishment and have always had a welcoming, positive experience. Unfortunately, tonight's experience was the opposite of what I have come to expect. Our chef appeared ill-prepared for the class, which led to a disorganized environment. Furthermore, the chef was unnecessarily aggressive and yelled at participants when they were ahead of his instructions or, in my case, when I misunderstood a direction. This created a stressful, uncomfortable atmosphere rather than a fun, educational experience, which is not what we paid for. Additionally, due to the poor flow of the class, our food was cold by the time it was served to eat. I also observed that the support staff working with him appeared miserable, likely due to the stressful environment created by the chef. I believe this is important feedback for your team to address to maintain your usual high standards of service. I hope you will take steps to better prepare your instructors regarding both their preparation and their customer service skills. Given the nature of the experience, I would appreciate a response regarding how you plan to handle this situation. Sincerely, Theresa Smith

Dear Yelp Community,…read more I stopped in today (been here before) and was coffee open house (just my luck)! A friendly staff member made me a flat white on a Jura machine (from Switzerland); the kind with images of the different coffee drinks on the screen to select from. As an aside, good clearance section in the back of the store. Enjoy, and well wishes. Sincerely, Anna Gabriele +1 760.237.0205

We purchased the Sur La Table Rectangular Stoneware Casserole with Lid, 4 qt. in July 2024 from the…read moreNewport Beach, CA store. After cooking a casserole in the oven, the bottom of the pan cracked in a large circle visible on the inside and outside of the pan. I took the pan to the Newport Beach store where I was informed by the collective of 3 Sur la Table employees at the register that Sur La Table only has a 30 day return policy. I'm not returning this item because I'm unsatisfied with it, (it's a great pan). This falls into the Sur la Table Lifetime Warranty classification whereas this product is defective and should last YEARS...not 18 months. I have cheap Pyrex dishes that are 20 years old and have never cracked. Of all products sold at Sur La Table, I would think they would stand behind their warranty for a white labeled product, especially if defective. Since their store clerks cannot distinguish between the 30-day return policy and a lifetime warranty issue, I raised this issue one last time with their customer service department to see if they would make the effort to accommodate a loyal customer. Needless to say...the response was the same from their online customer service team. I'm DONE with Sur la table! If I could leave 0 stars, I would. Worst experience EVER and will now purchase kitchen and household items from Williams Sonoma and Pottery Barn only!

They have EVERYTHING you could need in a kitchen. There's was so much stuff, I couldn't look at it…read moreall. But some things I remember are tortilla presses, cooking pans, spatulas, cookie scoops, pitchers, signage, baking sheets, giant stock pots, blenders, deli slicers, whisks, aprons, chefs hats, cups, ramekins, napkins dispensers, knives, cambro food storage, cutting boards, stand mixers, ladles, sauce dispensers, etc. lots and lots of things. No business license needed to shop here.

Very great customer service .!! Tony and Kenny are awesome . Always helping me out find exactly…read morewhat I'm looking for . Give them a visit for your restaurant supplies best in OC.

This is a much nicer store compared to South Coast Plaza. Employees here were better trained with…read morehelpful customer service and didn't get in your face every two seconds. Displays were clean and organized unlike South Coast's We bought some Fall themed stuff for the kitchen such as pot holders, towels, etc. I also had to pick up some more of their low calorie cocktail mixers that are overpriced yet delicious. Plenty of parking. It's on the Trader Joe's side of the plaza. Can't beat the ocean view when you walk out the door!

Website says they close at 8 but they close at 7 and refuse to help customers who are even 10…read moreminutes late. Update your hours so people don't have to waste their time driving for an awful customer service who won't allow returns on their extremely expensive and premium merchandise.

My mother has been shopping here for years so I was excited to shop here for my current remodel. My…read moremom and I walked in and had zero acknowledgment from the four employees working there. My mom even asked one employee, Ashley, for help because she had helped her the day before. Ashley replied she's leaving in 10 minutes so couldn't help and the other woman working said she was doing paperwork and could maybe help after. Neither woman helped as we waited there for 20 minutes. We picked out some handles and pulls to buy and decided to forget asking for help on the front door entry set and just buy the items. There was one other woman checking someone else out for the entire 20 minutes and couldn't get anyone else to check us out. We eventually put the items back and left the store. HORRIBLE customer service. Beware.

Service is horrendous. Should have read all the 1 star reviews bc theyre all true. Dont waste your…read moremoney here, especially if youre remodeling. Stopped by their store bc theyre an Emtek distributor. Asked the front cashier if I could buy pulls they had displayed and she said it's best to place an order online. Originally wanted to order from Ganahl but their wait time was 2 weeks so I just decided to order from here. Pulls arrived within 5 days of ordering, which was fantastic but I changed my mind on a few pulls so I reached out and what a joke. Their website states "highly rated customer service", which is probably self proclaimed bc it's trash. Chatted with cs online and asked to exchange a few pulls. Was told to purchase the ones I want and they would follow up with the return. It has been almost a month and nothing. Called in and was told to send an email. Sent several and no response. Ordered over a thousand dollars in pulls and cant even get reasonable customer service. Regret 100%. Should have given my business to Ganahl.

What a gem in Koreatown! I could have spent hours browsing this store. They carry an incredible…read moreselection of unique kitchen gadgets, cookware, and specialty Asian household items that you don't typically find in mainstream stores. Every aisle had something interesting, practical, and just plain clever. The store was well organized, fun to explore, and full of items that made me think, "Why didn't I know this existed?" Whether you're a serious home cook or just enjoy discovering useful gadgets, this place is definitely worth a visit.

The store is very cute and well organized. They have a great selection of everything from…read moredecorations, beauty, bed, bath, kitchen and personal items. The prices are reasonable. The staff are very nice and friendly. We always stop by on regular basis to check in their new items or restock :)

Had some work done there on my dive watch. Very friendly and professional throughout the entire…read moreprocess.

I was thrilled to find this little gem. I've always wanted to buy myself a large wok with a base…read moreand cover, but it was always way too expensive at regular stores. I was able to find it here at an affordable price, and the service was excellent.

Great price and inventory! Purchased equipment for my mom's store. Staff was very dedicated and…read morehelpful in finding the proper fittings for the equipment purchased. Thank you guys!

Is this place still open? Tried calling to check if it was open to public and the number didn't workread more