Very difficult to get a live person on the phone. No sense of urgency in responding to questions…read moreleft on VM (only option given to communicate with their staff) Poor customer service

They weren't able to help me because it was tax season but did answer some questions and sent me in…read morethe right direction to work on my tax issue.

Dropped off my tax paperwork at Jeffery's office April 5th with the understanding it would be…read morecompleted by the deadline, April 18th. It was not! Didn't receive any contact from Jeffery or anyone from the office until April 28th....10 days after the deadline. Mike called and said he'd need addition information to file the taxes and I provided that. My taxes were filed roughly 2 weeks late which came with some penalties for failure to file on time and interest on what I owed. JCMP and Associates refuses to reimburse me the penalties I received from the IRS for failure to file on time. Best he could do is a credit for next year which means I would have to continue doing business with this company. Do not want that. Why would I hire someone again who failed to do their job on time? And worst of all Mike is lying to me saying he tried to call multiple times before the deadline to get the addition information. I have a call log and voicemails from the first time I was contacted on April 28th asking for that information....10 days after the deadline! Sounds to me like they were too busy and didn't get around to my paperwork in time and refuse to own up to their mistake and pay my penalties

My company relies on quick. Accurate. Taxes since 2015. I tell anyone in our group 75 personnel…read moreabout the Great friendly service.local. Professional.hard working.thanks for. Saving us .Mr. J tax man .

I don't understand why there are negative reviews about this business. We had a great experience…read morewith Eric! We had an appointment at 11:00. He took us early and finished the whole process in 20 minutes. He was professional and helpful and very fair prices. We will definitely use them again!

Sorry but horrible. Brought my tax stuff here because I had to claim a student grant and some debt…read morestuff from Chase. They told me it would take 3 weeks. 3 months later they returned my phone calls (after I went in personally and found out they had lost my paperwork). I watched the lady complete my tax return. They told me it would be $175 originally but ended up charging me $50. I tried to pay with a $100 bill. They didn't have change so I said I would bring it back. They called me 3 times!!!! "When are you bringing the $50?" I was gone 2 hours! They sure did pick up the phone to "remind" me to come back and pay but couldn't do that when I was wondering where my paperwork was? Never again.

Tom Woulfe is extremely good at what he does. His kindness, sincerity, advanced knowledge, hard…read morework, and obvious passion for his profession is evident in all he does. Tom consistently goes out of his way to help with all our accounting needs while communicating clearly and calmly, that is rare to find and makes a massive difference while we focus on our craft. Excellent staff and welcoming office, I couldn't recommend this CPA more. Thank you so much Tom^

So down to earth and is able to explain things in plain English. He was recommended to me by a…read moreneighbor and this turned out so much better than I thought. Normally not comfortable around technical people.

From the owner: Tax preparation by CPA since 1982. Friendly, down to earth service with competitive prices. See…read moremikeramirezcpa.com for new client 20% off discount coupon! All types of taxes, personal and business. Monthly accounting and payroll services.

Too bad it took so long to get my W-2 The staff was very…read morerude. I should not of had to wait almost two weeks for my form. Picking it up from their office was not a possibility!

IRS WILL FINE YOU!!! AMC will ignore you…read more Had Ann Marie do my business taxes for the 1st & LAST TIME. I contacted AMC 6X after receiving IRS Notice of LATE FILING + PENALTIES. Cost me almost 2K total. Refused to return my call to provide any explanation. Simply told her staff to say, "she's very busy". I should've heeded the 1st red flag: emailed a bill for $125, out of the blue ... NO INVOICE. After calling to inquire, told it was for a 10-15min. conversation. No problem paying for services, however, at least invoice customers. Maybe it's me, thought this was the norm, if you are a PROFESSIONAL business!!! Proceed at your own risk!

I have used Baxi Associates for my tax preparation as well as other financial needs for over a…read moredecade now, the team led by Nilesh Baxi have become less of a service provider and more of a business partner, rarely do providers suggest you not use there services when they do not make sense, Nilesh has not only always led me in the right direction, but has always recommended the best path to my goal even if it required using an outside service. . The team is not looking for a one time customer they are looking to build a relationship. As I continue to grow this business and hopefully others in the future the team at Baxi Associates will be a partner I rely heavily on to help me evade the problems i don't even know that I will have yet. I highly recommend Baxi Associates for all manners of financial / tax needs.

Baxi Associates have been a pleasure to work with for my business accounting and tax filing as well…read moreas my personal tax prep for over two years now. They were able to clean up over two years of poor accounting work done by another firm with no issues at all. Nilesh and Kalpesh are always prompt in responding to my questions and have been more than helpful in many other aspects. I look forward to growing my business with them as long-term partners. Thanks again for being there when I needed you the most!

I've been going there for a few years for taxes and they were ok until this year. They sent me…read moreback my state return saying I'd get a decent refund. I got next to nothing and asked what happened. I was told the new amount was correct, but the original return they sent me and had me sign was a mistake. Not even an apology, and I'd have heard nothing from them if I hadn't asked about the difference. I'm now looking for a new accountant to do my taxes from here on out.

I always do my own taxes but decided to get my mom's taxes done by Lee Mandel & Associates and I…read morecouldn't be happier. I scheduled an appointment with John. I was pleasantly surprised to find that they use a secure digital file system so that I could upload files ahead of time. Very helpful! On the day of my appointment, John was able to knock out my mom's taxes in an hour or less. Thankfully her taxes are pretty straightforward, but the federal and state returns were e-filed and everything processed in a couple weeks. That was great! I'm almost considering having Lee Mandel & Associates do my own taxes next year! Money and time well spent here.