Cannot be happier with the installation of our new glass shower panel by Craig and his team! They…read morewere extremely knowledgeable, walking us through the installation process step by step, and using photos of previous examples. I enlisted Craig's help after attempting to install the panel myself initially, which was a mistake. There were so many nuances and small details I was completely unaware of, which makes me look silly looking back for even having attempted this myself. Craig and his team are clearly skilled at their craft, and made sure to cover up any prior mistakes I had made. I would be hard pressed to believe you would find anyone else with more expertise on island for mirror and glass. From the initial consultation to the final wipe-down, everything was handled with care and precision. They were punctual and professional, timely when communicating. They gave a solid price for the job, and I am thrilled about the end result! The panel fits perfectly, looks sleek and modern, and instantly elevated the entire bathroom!

Great work Craig and team! Communication with the company was easy and reliable. I had brought to…read morethem 3 mother of pearl I layer frames custom made in India. I needed mirrors custom Cut and installed . The team was great and did it in a short time frame to accommodate my schedule. Much appreciate their great work!

I contracted Screens and Things to replace the screens around the house. Everyone that I dealt…read morewith was polite, friendly and professional. After signing the contract, remitting payment and getting the windows measured, a friend of mine told me to cancel, insisted that he could do the job, so I canceled, which they did without complaint, telling me that they would refund my payment. The next day, they called to offer to fabricate the screens for the project to save my friend time and told me to ask him and get back to them. After a couple of days, I realized that my friend was not going to follow through, so I called Screens and Things back to ask if they could do the job, and they cheerfully reinstated the contract and completed the job. The installers did a superb job -- looks great and they completed everything quickly.

I'm not sure why people recommend this business. I've gotten 2 quotes from them over the years (1…read morerecently) and had the same experience both times. First, it takes a while just to schedule someone to come out. Second, the man who came to my home was rude and condescending, took forever, and didn't seem to know what he was doing. Third, it took forever to hear back (3-4 weeks), only to be told that they can't order what we're looking for.

The Glass Guru was the only company interested in assisting with replacing a small 2ftx 3ft glass…read moresection for a window above my shower. All other companies asked for measurements but did not respond after I submitted the measurements. Glass Guru was able to obtain their own measurement within a few days and order the glass. They were professional and efficient with the glass replacement! I will utilize The Glass Guru in the future for all glass issues/needs as well as recommend them to my home owning clients.

Very disappointing. I hired Glass Guru based on the ratings here on Yelp, to replace the broken…read moredouble-pane glass on my back door. The customer service was good throughout the process, and communication was clear. Since the glass had to be custom ordered from the mainland, the turnaround time of about a month was understandable. The price was also on the higher side at $1k, but I accepted that given the custom nature of the job. However, for what I paid, I expected a higher level of workmanship. Unfortunately, the final result did not meet those expectations. The quality of the work--especially the overall finish of the door--was disappointing. In my opinion, when a company completes a job like this, the area should look the same as it did before (or at least close to it), just with the repaired glass. That wasn't the case here. Maybe expectations can vary, but for me, the outcome didn't reflect the level of quality a reasonable customer would expect at this price point. Based on my experience, I can't say I'm satisfied with the final result. Now I need to find someone to fix what they did to the door.

Nobody would bid this job...but Akamai came through when no one else would…read more Thank you for an excellent job that was tricky and precarious!

A quote request to repair and/or replace an existing fixed corner window fell on deaf ears. No…read moreresponse received even after supplying window size. Poor customer service. Do not recommend.

Just had my picture window replaced workers did a fantastic job and the price was rightread more

Do not use this company they give more expensive glass that shouldn't have been used close to a…read moredoor first glass lasted almost 53 years new glass lasted only maybe 4 months not willing to take any responsibility after almost 2600 dollars they were going to give 20percent

Went to their shop to get two screens replacements after the storm. Eric was personable and a great…read morehelp with not only showing how their product is at a better grade than City Mill, but he actually got my screens by the next day even though he had a job for the next couple days. Screens came out great and you can tell they are of a stronger and better quality.

Needed a piece of glass. Simple. Not so simple but Eric went above and beyond to get me a piece of…read moreglass top to fit into my teakwood coffee table. Would definitely recommend Re: Screen & Glass. Lots of aloha, patient, professional, prompt, etc. Mahalo nui, Eric and staff!

I found this shop in the middle of the 2020 pandemic. I inquired on a small glass tank with the…read moreowner, and he made it fast and easy. Fast forward to 2022 I've got several fabrications from him, glass mirrors regular clear cut glass at a thick size for reasonable price... he's growing and he definitely does more than just glass and mirrors! Awesome ppl, friendly, reliable, and definitely new found friend.

I normally don't do shout outs like this unless I'm REALLY really REEEEAAAALLY impressed... like I…read moream now. So, for the second time, Bobby Dawson II of Hi Lite Fabricators, Inc. was a total life saver for me. I bought an above tank basking platform for my 75 gallon turtle tank, and I needed a section cut out of the glass and platform to be able to fit my filter hoses. I send him a quick video asking me if he could help with another specific project, and he did EXACTLY what I needed, and went above and beyond! He even cut the screen top I needed to be able to fit my hoses through my 40 gallon. He does custom glass cutting and creations, and he was there for me when I needed him. "Anything for the turtles!" he says! "Our animals live better than WE do!" Truth! I love doing business with him, and he most certainly has a customer for life! Anyone needing something custom just shoot him a dm here on Facebook and see if he can help you out too.

Look at my yelp for REFLECTIONS GLASS and it's the same thing but they didn't call me back. It just…read moresucks to be the little ol house owner that needs something small and not trying to replace all the windows in my home. Don't call.

Horrible customer service. Forgot their first appointment to replace the locks at my new business,…read moreso we rescheduled a second appointment in hopes they would show. After waiting 30 minutes, we called to see where they were. The manager was unapologetic and informed us that they had bigger jobs and no longer wanted our business.