Paul did great work on my VStrom and got her running nice a smooth. He was good about keeping me…read moreupdated through the process and his price estimates were accurate and reasonable. I'll be going back to him next time I need work done (though I hope that won't be for a while :)) Update: I went back about a year later when I bought a 2009 GSXR 600, Paul did a great job doing a checkup on the bike, and only charged me $60 for a full evaluation. Can't recommend him enough, he does good work and his prices are fair!

Paul do nothing but steal peoples money and run with it ordering stuff that's not even needed I…read morecame to pick up my bike he knew I was on the way and still left the shop wouldn't even pick up the phone or text back didn't even tell the techs I was coming and I had to turn around to go get a uber

These kids need to tear themselves away from their conversations to help customers. I went in to…read morebuy a helmet. I was the only one in he store. Not one of the three kids working there even approached me to see if they could help me. I needed help for sure, there are many helmets in there. I looked at them all then finally gave up and left, I finally got a "have a nice day" from one of them but if this was my store I'd fire them all. Now yo go find a helmet,

Always helpful people. I haven't been to the Texas store yet. I've only been to the Gilroy store in…read moreCalifornia. Always got what I wanted. They sometimes throw a fun bike night also. good stock on hand, nice folks.

Great company from Sales to Service!!! Good selection and…read morevery helpful. I would definitely recommend to 210 cycles whether you're looking for a bike or service

You know, I only dropped by here to pick up some brake fluid for my sled, but I feel like a single…read moresour grapes review from a disgruntled customer doesn't do this place justice. I didn't buy my bike here, but there were a couple bikes on the lot that looked tempting. The store inside wasn't organized by very well for self-service, but most shops aren't. I'm sure they know where everything is if you just asked. Staff was chatting at the service desk. I was asked if I needed anything. They didn't have the brake fluid I prefer (Bel Rey or ATE), but Castrol DOT4 will do in a pinch, and she had it from the backroom in no time at all. Staff seemed welcoming and friendly. Don't let anyone tell you otherwise. Large selection of Drag Speciality bolt-ons in stock. Took a quick look at their shop pricing. I wrench on my own, but their prices were reasonable if you don't. I'll be back next time for a helmet.

This shop had my Motorcycle since Jan 22nd and did absolutely ZERO work towards it…read more. I picked it up today at 4PM with SAPD and the owner of Eric's Cycle Shop Eric Alborg did not even come outside he had some random guy give me the bike. He was no where to be seen during the encounter. After making it almost impossible to pick up as he was busy. Upon receipt of my bike some of the plastic coverings returned were not my original ones and were ones that were completely scratched up, rusted, and looked like shit.. it was missing screws the front wheel cover was loose the tank was scratched and dented the Ignition switch was gone my license plate was missing and some paint scratched up. That's all that I noticed thus far... I have it scheduled to take to another mechanic next week to assess all the damage caused by Eric Alborg and his shop.. I expressed this to this individual and he said he would relay it Eric and see if they could locate the missing parts as his shop was a mess and difficult to look for anything. An hour later i messaged Eric inquiring about all my missing parts and damages and he claimed that he returned the bike to me as is and its a piece of shit bike anyways not worth anything... We went back and forth for a bit but ultimately he refused to give me any parts that were missing as the bike was returned "As is" and he claimed that I signed the "Assassin document" which frees him of any liability of damaged, missing, stolen property.. i expressed if he simply returns my parts we can be done with each other... if not i would be pursuing legal action.. he responded "Go for it I'm closing my shop anyways so your not going to get shit out of me" then he continued to say asshole this asshole that and went as far as stating "You should remember I have your address when you dropped it off so I suggest you stop while your ahead if your smart".... He refuses to accept any responsibility by claiming this document protects him from anything and that if I want to waste my time and pursue legal action on " a bike worth a Jimmy and 5 bucks" then go for it... ultimately he was blocked and I now have a bike which I turned in to him in that was in tact and just had a leaking carburetor.. BEWARE OF ERIC ALBORG FROM ERIC'S CYCLE SHOP. HE IS LITERAL SCUM AND WILL NOT ONLY BE A HORRIBLE BUSINESS OWNER AND INDIVIDUAL BUT TREATS YOUR PROPERTY AND INDIVIDUAL SELF JUST AS SHITTY!!

Been an avid enthusiast of motorcycles for years. I own 2 Harley Road Kings. Eric has been…read moreextremely thorough in all the work he has done for me Being an auto mechanic, myself, I recognize someone who knows what they are doing . In the midst of covid he has come through for me and my motorcycles

I had an extremely disappointing experience with this dealership. I purchased a brand new…read moremotorcycle, and within a month I had an unexpected health issue that made it unsafe for me to ride. I reached out immediately, explained the situation honestly, and asked if they would work with me in any reasonable way. They did absolutely nothing. No flexibility, no empathy, no attempt to help a recent customer who had barely put time on the bike. They wouldn't buy it back, wouldn't offer a trade, and wouldn't even consider taking it at half of what I paid, despite it essentially being a new bike. I understand businesses aren't charities -- but good dealerships stand behind their customers, especially when circumstances are out of their control and the purchase was brand new. This place showed zero interest in maintaining a relationship once the sale was done. If you're looking for a dealership that values long-term customers or basic human decency, look elsewhere. I will never do business with them again and wouldn't recommend them to anyone

Bought my Triumph Bobber at CTX back in 2022 and had a great experience. I've only had one warranty…read moreissue so far and they fixed it quickly. Thank you for having great service after the sale. Great dealership and will be buying another bike here in the future.

What a great place. Two bikes went down while in the area riding David stepped up and put us first…read moreand took care of us. Fair pricing even though we were from out of town. If you're in the area and need anything for your bike or just stop in for good conversation this is the place to go...Thanks David!

I have a 2020 Road Glide has 8700 miles and rode 300 yesterday from East Texas and it has been…read moreraining and apparently the stock back tire lasted 8500 miles. Called this shop at 9 a.m. David told me to bring bike in between 11-11:30 & sure enough he put the bike on the rack and is hooking me up! Needless to say this is 1st rate service. Thanks David! Look me up if you get to E. Texas and I will put us on some fish! UPDATE: David brings me over to check my brake pads as they needed replaced. He is knocking that out too. I told thanks for hooking me up and his response "It's what we do"! Great shop!!!!

Got a 2024 yz450f 50th anniversary from them everything went smooth they even included oil some…read moremaintenance stuff super dope place highly

I had an issue with my Raptors ECU , service was great , parts was responsive , yamaha took a long…read moretime (only part that sucked). but Kent overall was very good .

My husband has had a hard time finding a reliable motorcycle mechanic. After reading the great…read morereviews, we decided to take his 2008 Harley Softail Deluxe to Phantom for front lowering springs and rear shocks. Upon speaking with Tony, we felt comfortable taking the bike in. He was professional, knowledgable and cordial. He inspected the parts we brought and immediately told us what was missing. With his guidance, we were able to buy additional parts right away. That prevented a delay in the bike repair. When the bike was completed, he was kind enough to allow us to pick it up after hours (due to my work schedule). Sean greeted us when we arrived and explained all the work that had been completed. After getting home, we had additional questions and reached out to Sean. He was responsive and knowledgable. We wanted an additional adjustment and he offered to allow us to take the bike back the next day. Sean took time out of his busy schedule to ensure that we understood the parts on the bike and where safety is involved. We really appreciate that he takes safety into consideration in the work that he does. These gentlemen are honest, kind and have an amazing work ethic. We are very grateful for Phantom and we use them for any work going forward.

Bought this Honda Shadow VLX600 as my first bike, it had been sitting for years so I brought it…read morehere for repairs, they got it back on the road so quick, such cool dudes and amazing work!