I bought a used 2005 Ford F-350 with around 210k miles on it almost a year ago. It's a V8 turbo 6.0…read moreengine. Inevitably the problems with the truck soon followed after purchase.. The truck had come with a limited warranty when we purchased it so we originally had it repaired at the dealership where they used up the warranty on the truck with around $2,000 in repairs covered but surprise of course they are going to choose the cheap route fixing it up and the issue returned with a vengeance a month or two later. I wouldn't be too upset with the dealership if what was going wrong was a common occurrence. However, having your drive shaft literally drop from underneath your truck while driving on the highway is to the best of my knowledge, not a normal thing... I mean this huge piece of metal literally dropped and luckily I pulled over quick enough after I felt it because this 200+ pound part moving at 60mph was dragging and dangling by a few wires holding it to my truck. That is just unacceptable and plain dangerous.. Now at this point I had gone around the Tulsa area having different repair shops fix up small things here and there and not a one seemed very knowledgeable of the vehicle I was driving, nor did they do a good job repairing the truck as well as miss other obvious issues that would become a problem in the near future. So I asked the triple A driver who could honestly get my truck repaired and get it done right. He recommended Gary and Johnston Truck & Auto Repair. It was outside of the range for what my coverage would pay for but he waived any additional mileage to tow my truck to this place and have the repairs done right. I was amazed at how quickly and effectively they repaired my truck. I mean they took care of all of my small issues with the truck I had been encountering that all of the other repair shops had failed to fix. I mean it was such a relief to find a knowledgeable repair shop with such helpful and kind employees. I was specifically helped by Kyle and I could not have asked for a better experience. They managed to do all of these repairs as well as do them right at a fair price. These issues had occurred months ago and I have had no problems since they worked on the truck. Honestly, I have never felt my truck run as smoothly and feel as right as it does now and I owe many thanks to these guys for this. They will be my repair shop for my trucks as long as I own one. I would recommend them to any truck owner and without question and diesel owner.

NOT RECOMMENDED…read more They did a decent job with the repair - as expected. My husband and I felt they weren't on the up-and-up about surprise repairs they said they found. By exaggerating the findings, charging an exorbitant price and offering very little information to back up the reasoning. We had to press for information. That felt odd. BUT - they charge $139 to look at the vehicle then they do NOT waive that if you have the repairs done. Nothing illegal or unethical - just really BAD business strategy. And the final charge was WAY more than expected!! We found out later we would've saved a few hundred through our usual repair place. And it would've been guaranteed/warrantied. We only used Gary Johnson because of their reviews and the we thought the transmission needed specialized repairs. We should have stayed with who we trusted - we didn't know they did transmissions. So we will go back to Hometown Auto in Owasso. They are the absolute best, most honest around. And, they waive extra costs if repairs are done through them.

Took our car in for an oil change and to get a tire fixed. They texted an estimate of "work that…read moreneeded to be done". brake pads and rotor, oil leak, air filters... We took it to our mechanic who told us we still had 75% left on the break pads and the oil leak was nothing. He would keep an eye on it. From now on we will just let our mechanic do everything. I just don't trust them. If you use them get a second opinion on their unsolicited opinion.

They charged my wife $300 in labor for replacing a hood latch. Plus the cost of the new part. A…read morehood latch . . . that's it. Bill was over $500. For a hood latch.

I purchased a Jeep Wrangler Sahara 2014 not had a good 2 weeks it started tic tic tic in the engine…read moreit's engine trouble. Sales team was so friendly and bothered me all the time to make the purchase but after the purchase you cant get anyone to talk to you about problems they are pretty much done with me since they have there money. I went back out the manager had me waiting for an hour I was told he is busy with a customer. So again I left and I'm trying to get this issue resolved. It was told the tic was just wear but it's engine problems. This is my first lemon purchase and it's fuck up we the consumers just get taking advantage of...so please pay to have the vehicle check out before you buy..... Eugene

Another dealers salesmen, brought up a longbed pick up, we told him we wanted a short bed crew…read morecab.... He did not know the difference... sad. Left there, drove to Mark Allen's, Collinsville, bought our truck, and got fed the best tacos, cooked by beautiful lady, we ever had! Our salesperson knew her stuff! Ty Zoya and Mark!

After purchasing a bargain Dodge Sprinter box truck and having two diesel shops fail to make it…read morerun, I contacted Mike and was told to get it to me. He literally had it going in 2 days. There we're other issues that they addressed as well. Certainly not the cheapest place in town but I'd argue they are the best. Great guys to work with and very trustworthy. Bobby Barnett

im a retired auto mechanic. i would not recommend this ahop to anyone!! at the age of 72 years…read moreold. i asked someone at this shop about doing a engine swap for a older diesil truck. i was providing the new complete engine. he said sure. its 4000.00 and another 3500.00 for broken parts. they treat you as if your an idiot. and started to get nasty to me for asking what parts would be broken. no wonder they have so many negative reviews.

Absolutely ripped me off, charging the amount of a full compressor ($800+) for my A/C, which didn't…read morework months later & come to find out they only did a fan clutch. For $800?!!! Now I STILL need a new compressor for $800. If you don't want to be RIPPED OFF, don't come here.

Service was performed on time and within the estimate. Very friendly lady at the front desk. She…read moreexplained everything that was done and answered any questions I had. They noticed the coolant level was low and filled it at no charge. When complete I received a text with a link to the final invoice for me to review prior to picking up my truck. There's no reason to use any other shop for your vehicle maintenance or repair. Very professional!!

You can ask anyone in town...these folks are the best. They are not just great mechanics they are…read moreamazing human beings. They stick to what they say, they are competitively priced, and just plain nice. The big dealerships up the road call them for advice when they can't figure stuff out. Just had some work done on my F-150 today and as usual it was a pleasant experience.

My family has used F & M Auto for 25 years. I remember visiting their shop as a child. Floyd and…read moreMarsha are kind and honest. I could sing their praises for days. I wish I could find mechanics like them in every town I live in!

I've had nothing but good things to say about this dealership…read more Disclaimer: my opinion is a few years old, but better late than never I suppose. The sales person I had sold me the best vehicle I've ever had. It was a used 2011 Ford Fusion, and it's had minimal issues since I've had it. And I still own it. Somehow in moving from Tulsa to Atlanta, I misplaced my purchasing paperwork. So, in a panic I called the dealership to see if I could get a copy. The lady was very nice and they overnighted it to me for free. Truly outstanding customer service. I've never experienced that at any other dealership.

When my truck broke down driving from Alabama to Colorado, I had it towed here because of the tow…read moretruck drivers recommendation even though there was another Chevy dealer right down the street. Turns out the issue was from another mechanics failure to re-tighten my brake caliper, they quickly identified the issue and corrected it! We were back on the road in no time! If you want quality customer service and mechanical technicians then go here! Absolutely best service around town! Very respectful, timely and knowledgeable. I wouldn't take my Chevy anywhere else.

My A/C in car wasn't cooling and had taken it to two other mechanics. Both did a temporary fix…read morethat lasted only a couple of weeks. Friend told me about KC Automotive and the he had been going there for several years for is auto repairs. Kenny found the leak no one else was able to find and had it repaired in a day at a very reasonable price. Being new here in Tulsa, I will defiantly going back when I have auto repair needs.

Just did a 80K tune up....parts are parts....things wear and break. You can trust this shop to be…read moretotally upfront and honest....been taking both vehicles here for 4 years and have never been given a reason not to trust this shop. Excellent work and always on time or early. I will continue to use this shop and recommend erbody else go to jenks or broken arrow so my waitlist time is reduced lol!!!!!