This auto repair shop was absolutely wonderful. I called this morning, expecting to not be able to…read moreschedule an appointment for several weeks. The receptionist said they were very busy, but would really love to try to get me in today if at all possible. She looked through her schedule for the day, and surprisingly she asked if I could make it in today at 2:30 PM. I did. Then, after doing her best to work me into a very busy schedule, the mechanic fixed me right up in a very short time. The receptionist was caring and friendly, the mechanic was competent and professional. This is now my new preferred auto repair shop. Highly recommended.

Ohmigosh! Best experience at a repair shop ever!!! The mechanics (especially Mike) were amazing…read more And their receptionist, Kelly, was the bomb. Such kind and competent people. Make you feel like family. Can't recommend R&M Auto enough.

We're traveling through the area in our motorhome towing our Jeep. The connection between the…read moremotorhome and the jeep failed and Sean saved our bacon. I had the parts overnighted and Sean dropped everything and repaired it and the price was reasonable for what I asked. I highly recommend him for any type of repair!

We were requesting an appointment for RV service as recommended by Ranger at Thousand Trails park…read more Sent a text to field rep who suggested we contact the office. Tracie at the office said she would get back to us that day or the next regarding an appointment. We lost two days of needing RV service waiting for the call back. She never did call back and even after a msg to field rep, we still did not get the courtesy call. Thus, a few days was cut out of our availability for a repair as is obvious from being at the beach in RV park. She should have had the courtesy to call us back one way or the other.

We had just started our summer vacation, when car problems happened. We were from out of state and…read morein a pickle. The staff and mechanics were very understanding and helpful. They helped us with financing covered our repairs until the financing came through. Saved us from alot of stress and made the rest of our WA vacation enjoyable!! The kindness and professionalism was second to none..I would highly recommend them to anyone needing repairs..we can't thank them enough! Joe and Michele

Performed major repairs on our RV. They performed an honest assessment, fair quote and excellent…read moreservice. They have earned our trust and future business.

RV broke down with a broken axel about 1:00pm on a Friday afternoon. Call to Mobile West resulted…read morein them telling us to bring it in but no work would be done on it until Monday and they were closed by the time we limped it down the highway 11 miles. Monday morning we were there within 1/2 hour of their opening. Shocked by the amount of the estimate that was written up, but went ahead and made a deposit. Then we had a second thought, call our insurance company to see if the repair could be covered or possibly have the RV totaled as the estimate was barely lower than the actual value of the RV. It was as if a switch went off. He changed from personable and helpful to 'not happy' about this change of plans. He said he didn't deal with insurance companies. We tried to clarify his statement by asking if he would at least talk to them about the estimate, thinking maybe we would have to pay him ourselves and then get reimbursed by the insurance company. He repeated his statement, 'I don't deal with insurance companies!' He did return our deposit, however and we left there with a promise to let him know ASAP what the insurance company said. Monday after closing he called us to see what our plans were. We had no answers that soon as our agent referred our claim to an adjuster and the adjuster would be doing the investigating. We spoke to the adjuster but he told us he wouldn't know anything until the weekend. We expressed the urgency of the situation as we were 2500 miles from home, living in a motel now since our RV was in the repair shop. The adjuster said he would try to get an answer for us by Wednesday and we relayed that to Mobile West. He became belligerent and he said if we didn't have an answer for him one way or the other on Wednesday, he was going to have it towed off his property, talking about liability, etc. All day Wednesday we were texting with the claims adjuster but with no answers yet. Wednesday early afternoon we spoke to Mobile West again and he seemed to be understanding that our hands were tied until we heard from the insurance adjuster. Wednesday after closing he called again. This time telling us the police had been called and they would be impounding our RV at 10:00 am the next morning. He wouldn't accept the fact that we were doing everything we could to get the adjuster to give us an answer: cover the bill or total the rig. Conversation ended with us saying we would be at the shop at 10:00am. When we got there he said he was going to treat our RV as an abandoned vehicle and he was releasing all liability. We said that was fine he didn't want him liable for our rig but we didn't have anywhere to take it until we heard if the insurance company was going to cover the repairs or not. By afternoon we heard a towing company had been called to impound it. Luckily, we were able to move it, very gingerly, 1/2 mile away, while we wait to hear from the insurance company. Obviously, whether the repair will be covered by our insurance or not, WE WILL NOT HAVE MOBILE WEST DO THE REPAIRS!!! We are pretty sure the change in personality from morning until evening everyday had much to do with alcohol consumption!

Fast professional service. Friendly staff w/good communication. Prompt arrival and work was…read morecompleted quickly and well.

Stopped by this afternoon as I was having trouble with my stereo. I was pleasantly surprised that…read morethe owner not only had time to check it out, but he diagnosed the problem and came up with a solution and repair within an hour and my total bill was way beyond reasonable! Can't say enough about the customer service, quality of work, and affordability of this business. It is so refreshing to have a business like this I our local area and I highly recommend them to meet your car audio needs!

Abraham has done two installations for me. He replaced a stereo in a friend's car and did a great…read morejob and at a reasonable price in addition to being a nice guy to do business with. That was a month or so ago. Yesterday he installed a radio and speakers into my odball 2CV. He made some custom mounts for the kick panels to put speakers in front and mounted two more speakers under the back seat. The installation was slick and professional. The price was reasonable and he is a fun guy to talk to. It was an all-around good deal and the radio plays the Hawaiian singer, Iz, really well, courtesy of Abraham. Don't pass this guy up.

They put in a new windshield gasket in my 50 year old car and did a great job. Would use againread more

I decided this deserved a review. I called and scheduled an appointment for Tanner to come look at…read moremy windshield. I drove across country and something hit my windshield and cracked it. Tanner showed up and assessed my car in the driveway. I was inside and he called me when he arrived. I missed the call, but by the time I called him back he was done assessing my windshield. He was very honest and explained that he couldn't fill the crack and it would eventually just continue to crack. He gave me some pointers for prolonging the windshield and said I may get months out of it before it cracked more. I appreciated his honestly so much. I'll for sure call him back when it's time to get a new windshield. His visit and time was a free estimate. Very happy with this service.

Fast friendly service. Owners are polite and efficient. Repairs are well done and timely.read more

We were traveling through Oregon when our clutch went out, which is a traveler's worst nightmare…read more It is always tough to know who to trust when you don't know the local mechanics, but TJ's Auto Repair was phenomenal. A huge thank you to Colton and Katrina for their knowledge and excellent customer care. They are honest, highly skilled, and did a great job. We highly recommend their services to any travelers coming through!

Luke, We just wanted to take a moment to sincerely, thank…read moreyou for everything you did to help us. At Arts Auto Parts you went above and beyond-always making sure we had the parts we needed right on time and doing it all with a friendly and professional attitude. What truly stood out was your kindness in going out of your way to loan us a personal tool from your own home so we could fix our brakes that kind of generosity and thoughtfulness is rare these days, and we are incredibly grateful. Because of you, you've got a customer for life. Any time we're in Washington. We know exactly where we're going and who to ask for. Thank you again, Luke., for being someone who truly cares and makes a difference. With heartfelt appreciation, Tom and Lucy

Very friendly and helpful. Even willing to install new battery for free with purchase of…read morereplacement battery. Prices fair and reasonable!