This auto repair shop was absolutely wonderful. I called this morning, expecting to not be able to…read moreschedule an appointment for several weeks. The receptionist said they were very busy, but would really love to try to get me in today if at all possible. She looked through her schedule for the day, and surprisingly she asked if I could make it in today at 2:30 PM. I did. Then, after doing her best to work me into a very busy schedule, the mechanic fixed me right up in a very short time. The receptionist was caring and friendly, the mechanic was competent and professional. This is now my new preferred auto repair shop. Highly recommended.

Ohmigosh! Best experience at a repair shop ever!!! The mechanics (especially Mike) were amazing…read more And their receptionist, Kelly, was the bomb. Such kind and competent people. Make you feel like family. Can't recommend R&M Auto enough.

Great service here. I brought in my Subaru Crosstrek, which had an intermittent check engine light…read moreissue. Josh diagnosed the issue as a faulty O2 sensor (common problem with Subarus). What's great is that they were super communicative through the whole experience. They gave me an accurate estimate and timeline. They had to order an OEM part, and they finished the work when expected. Really reasonable prices and a really smooth, pleasant experience. Highly recommend.

FANTASTIC!!! The best experience I've ever had!! HONEST and AFFORDABLE!! Kept me informed about…read moreeverything going on with the car. The nicest people to work with! Their prices are so reasonable!! When I drove it home, it was so smooth. I was so happy and relieved!! I really can't say enough about wonderful it was to finally find a shop I KNOW isn't a rip off. He did such a great job!! I really couldn't thank them enough for coming to my rescue!!!

This place is great. They are honest and do great work. They are the only auto repair shop I…read morewould recommend without reservation with one exception in Vancouver. I am usually very tentative about recommending mechanics but this shop is the real deal. A needle in a haystack. A seriously honest mechanic.

Great hard working guys! Local and reasonable. Job well done! We'll be back for sure ( if we need…read moreauto repairs) and well tell all our friends about your great service.

Had a pretty decent visit here - took my wifes car in for oil change. No line at the time…read more They will check for things they can upsell you on, like cabin are filter, etc. They do wash your windows, but not vacuum (not that I expected it, but some lube/oil places do) Waiting area had free coffee and TV; loved the old oil cans/memorabilia for decorations. Quick, gracious service Prices a little high, they did take my email with a promise to send coupons, havent seen that yet. Would recommend!

We took a 2014 Audi A4 to their St Helens location (all owned by the same person) for a routine oil…read morechange on 3/6/2026, and what should have been simple turned into a costly repair. Instead of doing the oil change properly, their technician chose to vacuum the oil out because removing the undercarriage cover would "take too long." We relied on their expertise and trusted they knew what they were doing. The car was driven a short distance after the service and seemed fine. The next morning, however, it started misfiring immediately and was clearly unsafe to drive. The vehicle remained parked until it could be evaluated, and was eventually towed to a certified mechanic. The mechanic diagnosed a missing camshaft seal and advised that this type of failure is consistent with improper oil extraction using suction equipment and would not occur during a standard oil change. We paid $613.79 in repairs, plus the original $97.95 oil change. We made multiple attempts to contact the shop (calls and email). Eventually, their claims manager called on 3/25/2026 and denied the claim solely because they didn't get to inspect the vehicle first--ignoring the fact that the car was unsafe to drive and that we didn't even know they caused the issue until after a professional diagnosis and repair. At this point, it's not just about the damage, it's about accountability. Cutting corners for convenience caused real damage, and they've refused to take responsibility. We are now pursuing this through small claims court. Use caution. An oil change shouldn't result in engine damage.

RV broke down with a broken axel about 1:00pm on a Friday afternoon. Call to Mobile West resulted…read morein them telling us to bring it in but no work would be done on it until Monday and they were closed by the time we limped it down the highway 11 miles. Monday morning we were there within 1/2 hour of their opening. Shocked by the amount of the estimate that was written up, but went ahead and made a deposit. Then we had a second thought, call our insurance company to see if the repair could be covered or possibly have the RV totaled as the estimate was barely lower than the actual value of the RV. It was as if a switch went off. He changed from personable and helpful to 'not happy' about this change of plans. He said he didn't deal with insurance companies. We tried to clarify his statement by asking if he would at least talk to them about the estimate, thinking maybe we would have to pay him ourselves and then get reimbursed by the insurance company. He repeated his statement, 'I don't deal with insurance companies!' He did return our deposit, however and we left there with a promise to let him know ASAP what the insurance company said. Monday after closing he called us to see what our plans were. We had no answers that soon as our agent referred our claim to an adjuster and the adjuster would be doing the investigating. We spoke to the adjuster but he told us he wouldn't know anything until the weekend. We expressed the urgency of the situation as we were 2500 miles from home, living in a motel now since our RV was in the repair shop. The adjuster said he would try to get an answer for us by Wednesday and we relayed that to Mobile West. He became belligerent and he said if we didn't have an answer for him one way or the other on Wednesday, he was going to have it towed off his property, talking about liability, etc. All day Wednesday we were texting with the claims adjuster but with no answers yet. Wednesday early afternoon we spoke to Mobile West again and he seemed to be understanding that our hands were tied until we heard from the insurance adjuster. Wednesday after closing he called again. This time telling us the police had been called and they would be impounding our RV at 10:00 am the next morning. He wouldn't accept the fact that we were doing everything we could to get the adjuster to give us an answer: cover the bill or total the rig. Conversation ended with us saying we would be at the shop at 10:00am. When we got there he said he was going to treat our RV as an abandoned vehicle and he was releasing all liability. We said that was fine he didn't want him liable for our rig but we didn't have anywhere to take it until we heard if the insurance company was going to cover the repairs or not. By afternoon we heard a towing company had been called to impound it. Luckily, we were able to move it, very gingerly, 1/2 mile away, while we wait to hear from the insurance company. Obviously, whether the repair will be covered by our insurance or not, WE WILL NOT HAVE MOBILE WEST DO THE REPAIRS!!! We are pretty sure the change in personality from morning until evening everyday had much to do with alcohol consumption!

Fast professional service. Friendly staff w/good communication. Prompt arrival and work was…read morecompleted quickly and well.

Stopped in unannounced to have him check out an old van we were looking at buying. Super nice to…read morehelp us out and give it a once over. Closer to Ocean Park than the places in Long Beach. Would definitely come back for real car work sometime.

The people who work here are absolutely fantastic! I would give this place 10 stars if I could…read more They were very kind, and explained everything to me. (I'm a very curious person when someone fixes stuff on my car). I didn't feel like I was being pushed into paying for something I didn't want! Hands down best place I have ever been (Texas, Arizona, Alaska, Oregon, and Washington). I would recommend them over and over again! I completely trust them with my car! Bonus is that they got me in quick to get my Transmission Fluid Changed!!!! Thank you to all the team at Northend!

Not being from this area, when my pickup started making sporadic clanging noises, I wasn't sure who…read moreto call for help. Called Aamco Transmissions who gave me the number for Affordable Towing & Repair. Al was there within 15 minutes. Instead of just towing the truck, he looked it over and said I could probably make it home, which I did. He also ask me to call him back to let him know I made it okay. Very impressed with him and would recommend him in a heartbeat. Thanks again, Al

I went to get my Van, Al was enraged at me for asking about a flat tire, i had told him i had 4…read moregood tires that afternoon, i can proof it to you from les shaub. After looking at paper work, Al the owner instead of handing it back like a business owner threw paperwork on ground, then told me your front end suspion is broken. He as well put a fresh dent in my vehicle. I have pictures to proof it as well, then acted as if the vehicle had broken suspenion before he picked it up.

If I could leave a "no star" review, I would. I had these guys diagnosed my car and they came up…read morewith a list of things that I didn't need. I did get another opinion, in fact two other opinions with estimates. The work they said I needed came in at 1/3 to 1/4 the price elsewhere. Just to let you know about the prices here, they are outrageous! Labor is $190/hr. I paid over $1000.00 for a one hour inspection and my transmission and differential to be drained and fluids replaced. When I asked for an estimate, I was told they couldn't tell me....Just for a heads up, this service is around $225 elsewhere. You decide if you have a lot of money to waste or not.

Took my 2008 Corvette in for fluids check and replace. Very complete and thoroughly done with clear…read moreexplanations as to what was found as the work progressed. Car came back spotless and the cost for the amount of work done was very reasonable. I've found the "go to" garage at the coast and am happy to recommend to anyone looking for an excellent garage. My cars won't be serviced anywhere else! Really enjoyed my experience with Jim.