Paid them $1,300.00 to fix the suspension in my Jeep. After…read more6 months they said it was fixed, it wasn't! They told me to take it to someone who could fix it and kept my $1,300.00

Warning: Two serious safety failures on one visit. Read before you bring your car here…read more I had multiple services done at TJ's. When I got home, I noticed a transmission fluid leak. A second shop found that both the CVT drain and fill plugs had been left finger-tight, not torqued at all, and fluid was leaking. Had I not caught it, I'd have been looking at a very expensive transmission failure. On the same visit, TJ's replaced my front control arm bushings. The same second shop found that the ball joint, right next to where TJ's had been working, had a completely missing boot, no grease, and was starting to move laterally. This is a hazard that TJ's never mentioned to me. When I raised the issue, TJ's told me to file a NAPA warranty claim. I did. NAPA denied it because the ball joint was an original part TJ's never touched. In my view, this was a deflection, not a solution. The ball joint issue remains unresolved. Repair quotes for the fix were running $450-$600, adding even more potential cost on top of what I already paid. I'd think carefully before bringing your car here.

We are so fortunate to have called Coastal Field Services to repair the front wheel hub seals on…read moreour motorhome. When we arrived at their shop, the brake pedal went to the floor; our front brake line blew out. They jumped in, found a suitable replacement and got us on the road. These guys work very hard, are highly knowledgeable and get the job done! We highly recommend them! Their dog Otis is awesome too!

On our 4th day into our 6 week trip we noticed that we had suspension issues on our 5th wheel. When…read morewe called, they were quick to let us know what we needed to do. We ordered the parts and had them overnighted to our campsite. Sean came the next day and installed the new parts. Sean was very knowledgeable and efficient. We highly recommend them for RV service.

Want good people doing good things with the repair of your auto, you found the spot. Great…read moreinsightful, honest evaluation of options and quality repair techs.

For honest and good quality service this is the place to go. I highly recommend these people.read more

Great service here. I brought in my Subaru Crosstrek, which had an intermittent check engine light…read moreissue. Josh diagnosed the issue as a faulty O2 sensor (common problem with Subarus). What's great is that they were super communicative through the whole experience. They gave me an accurate estimate and timeline. They had to order an OEM part, and they finished the work when expected. Really reasonable prices and a really smooth, pleasant experience. Highly recommend.

FANTASTIC!!! The best experience I've ever had!! HONEST and AFFORDABLE!! Kept me informed about…read moreeverything going on with the car. The nicest people to work with! Their prices are so reasonable!! When I drove it home, it was so smooth. I was so happy and relieved!! I really can't say enough about wonderful it was to finally find a shop I KNOW isn't a rip off. He did such a great job!! I really couldn't thank them enough for coming to my rescue!!!

I am going to return, years later for an upgrade of 2020, 136 Ram ProMaster High Roof, Cargo Van…read more Hopeful to get a better deal than that after Covid last time. I'll redo my Review after I get done by Spring. My Sales Rep Ralph, is still there!

We ordered a Rav4 hybrid several months ago. Picked it up Sunday and just wanted to give a nice…read morecompliment to Brad Cloe who came in on his day off so we could get the car a bit early and then a big THANK YOU to David! You know who you are David and Buzz was a great help too. Trade in price was honored, no funny business like a typical car lot and love the Hybrid. Drives wonderful and pretty sweet as well. Thank you guys. 3 cars in 2 years we have bought from you, hopefully done for a bit

This auto repair shop was absolutely wonderful. I called this morning, expecting to not be able to…read moreschedule an appointment for several weeks. The receptionist said they were very busy, but would really love to try to get me in today if at all possible. She looked through her schedule for the day, and surprisingly she asked if I could make it in today at 2:30 PM. I did. Then, after doing her best to work me into a very busy schedule, the mechanic fixed me right up in a very short time. The receptionist was caring and friendly, the mechanic was competent and professional. This is now my new preferred auto repair shop. Highly recommended.

Ohmigosh! Best experience at a repair shop ever!!! The mechanics (especially Mike) were amazing…read more And their receptionist, Kelly, was the bomb. Such kind and competent people. Make you feel like family. Can't recommend R&M Auto enough.

Mike and crew did what the local franchise dealer mechanics for me at a FRACTION of the price!…read moreSaved us hundreds of $ and we got the part we needed installed - HIGHLY recommend to any and all - We will be back when any mechanical needs arise - If we could rate 10 stars we would!

Amazing service! Can't thank them enough for their honesty and follow through! My Tahoe needed a…read morenew transmission and everything went so smoothly! Go there for all of your mechanic needs!

Sean was wonderful. He had what turned out to be a difficult repair. We were stuck in a KOA…read morecampsite near Astoria Or. and were about to be towed to Tillamook, Oregon which was 100 miles the wrong direction when Sean stepped in and was able to do the repair onsite. He is extremely busy but came at 11:00 pm in order to get us on the road. After the repair we were able to drive 5 hours north without any trouble. Can't thank him enough !

RV broke down with a broken axel about 1:00pm on a Friday afternoon. Call to Mobile West resulted…read morein them telling us to bring it in but no work would be done on it until Monday and they were closed by the time we limped it down the highway 11 miles. Monday morning we were there within 1/2 hour of their opening. Shocked by the amount of the estimate that was written up, but went ahead and made a deposit. Then we had a second thought, call our insurance company to see if the repair could be covered or possibly have the RV totaled as the estimate was barely lower than the actual value of the RV. It was as if a switch went off. He changed from personable and helpful to 'not happy' about this change of plans. He said he didn't deal with insurance companies. We tried to clarify his statement by asking if he would at least talk to them about the estimate, thinking maybe we would have to pay him ourselves and then get reimbursed by the insurance company. He repeated his statement, 'I don't deal with insurance companies!' He did return our deposit, however and we left there with a promise to let him know ASAP what the insurance company said. Monday after closing he called us to see what our plans were. We had no answers that soon as our agent referred our claim to an adjuster and the adjuster would be doing the investigating. We spoke to the adjuster but he told us he wouldn't know anything until the weekend. We expressed the urgency of the situation as we were 2500 miles from home, living in a motel now since our RV was in the repair shop. The adjuster said he would try to get an answer for us by Wednesday and we relayed that to Mobile West. He became belligerent and he said if we didn't have an answer for him one way or the other on Wednesday, he was going to have it towed off his property, talking about liability, etc. All day Wednesday we were texting with the claims adjuster but with no answers yet. Wednesday early afternoon we spoke to Mobile West again and he seemed to be understanding that our hands were tied until we heard from the insurance adjuster. Wednesday after closing he called again. This time telling us the police had been called and they would be impounding our RV at 10:00 am the next morning. He wouldn't accept the fact that we were doing everything we could to get the adjuster to give us an answer: cover the bill or total the rig. Conversation ended with us saying we would be at the shop at 10:00am. When we got there he said he was going to treat our RV as an abandoned vehicle and he was releasing all liability. We said that was fine he didn't want him liable for our rig but we didn't have anywhere to take it until we heard if the insurance company was going to cover the repairs or not. By afternoon we heard a towing company had been called to impound it. Luckily, we were able to move it, very gingerly, 1/2 mile away, while we wait to hear from the insurance company. Obviously, whether the repair will be covered by our insurance or not, WE WILL NOT HAVE MOBILE WEST DO THE REPAIRS!!! We are pretty sure the change in personality from morning until evening everyday had much to do with alcohol consumption!