I can't speak much about the waterpark since I came for Bark n' Waves with my dog. They had the…read morewave pool, splash pad open for the doggos. Also a few vendors like Pet Suites, Rover Oaks, and a few vets in the area. My dog had a great time. However, I do wish they would put some temporary doggy bag stations since not everyone picked up after their dogs unfortunately. Tickets were $5 per dog and comes with a human ticket. Their check in process was quick, a waiver is required to be signed prior to entry. Parking was free and plenty, there were a fee concessions stands open offering funnel cakes, ice cream, fries and tots. I like how you can bring a reusable water bottle to refill using their drink station. My dog had a time running around and barking at everything. May return for future Bark N' Waves events.

went here last year, and I noticed that the men's bathroom stalls across from the BBQ place had…read morebent slats so anyone could look in while you were changing or using the restroom. several of the rooms would not lock. people were peeking into the stalls and making comments. I decided not to change my clothes as I felt uncomfortable doing so. I told guest services and they said they would handle it. We came back today, and OMG, the same slats were bent and there were even more openings. people were peeking into the stalls and giggling and laughing. The doors would not lock, so people were opening the doors, exposing 8-12 year old boys to the crowds. finally, I managed to get into a stall, I am an adult, so I tried to change out of my bathing suit into my clothes. i turned away from the door and tried to hold the handle with my hand as the door would not lock. the kids outside the door were laughing as they could see my butt through the bent slats and they were laughing and making comments. and they kept trying to open the door, which I was trying to hold closed...... totally inappropriate. I told guest services and the girl said "ok, I will pass your comments on to management" and then went back to chatting with her friends. the other adults with me reported similar issues, being exposed as others opened doors that would not lock or comments from kids that were peering through the bent slats..... not ever going back here again. and if you go, I recommend you take a buddy to the bathroom to block the door and prevent others from peeking into and seeing you change clothes

I really wish that Hurricane Harbor could've rated higher but at this point the corporation is…read moreslowly awaiting for the total deterioration of this historical place. My family enjoy the thrill of the slides, but that is all! If it wasn't for us living so close, our season passes and coming in at least twice per season then we are getting our monies worth but if I lived further I wouldn't make the drive. The food is mediocre, nothing special of their burgers, pizza, and chicken strips so opt out of the meal deal for the entire season and just visit the nearest restaurants right outside the park. The park is pretty spacious and we reside at one of the quieter areas as the kids roam around sine there is plenty of seating. Some slides need upgrades and perhaps have a better system of entrances and exits since small children can't read and a thin rope won't do much to stop anyone from entering/exiting. We are still going to come here every season until we see the park fall apart completely. It is fun to come for a couple hours and then head on home after a hot summer day.

Very unclear chaperone policy and very rude security folks, obviously on a power trip. Apparently…read morethey have an "enhanced security" policy in effect. Our grandson, who is 15, already driving on a permitted basis and very responsible went there on MAy16. His money was taken and two hours into his day he was approached and kicked out of the park. He had no issues gaining entry where they should have explained the policy and kept him out. He wasn't creating any type of issue and had to leave with no refund. My daughter (his mom) went to get him was intimidated and surrounded by five security personnel who refused to listen to her, or adequately explain the policy. They claimed there are "signs everywhere" but wouldn't show her where they are. Unreasonable people all around.

My wife and I are older, so we don't use the waterpark much. However we LOVE going to the special…read moreevents! We went to both the Pumpkins After Dark and the Christmas events. Big Rivers is great about offering reasonable pricing for families and they sponsor many nights where they spotlight groups, offering deep discounts. Parking was free. Finding a good parking spot was easy. If you got a special event, bring your walking shoes because there is a lot to see and do. Lots of activities including a petting zoo, carnival rides, axe throwing, inflatables, and more. We like that they have none of the carnival midway games that take your money for a modest prize. They offer lots of food options ranging from carnival fare like funnel cakes to regular food. Prices are what you would expect. The staff is pretty friendly, lots of young people but enough of the older folks to keep things running smoothly. Overall, it's a relatively inexpensive way to celebrate the holidays, giving you lots to do, see, and enjoy without breaking the bank.

Big Rivers in New Caney is a great place for families and friends. The staff is friendly and the…read morepark is clean and fun. The rides and activities are exciting and there is something for all ages. We had an amazing time and will definitely come back again.

It has been a while since I was there. However, I have been there multiple times and loved their…read morebrunch.

I had High hopes, however, it just wasn't the right fit for a family friendly vacation at that…read moreprice especially. What went well: - The grounds are well-kept. Service is friendly and pool restaurant good. The country club is in walking distance if you want golf or tennis. There are several pools. For families, the pool is THE activity and truly, the only activity. The woodlands lake is a 5 min drive so the trolly and pedal boats entertained us! It was fun. The breakfast was delicious. What was a disappointment: - total of 1 lifeguard for the entire pool area, which included three pools and a lazy river with a wave area. There is "swim at your own risk" signage, but that is NOT a family friendly environment. - there is a 1x/ day arts and crafts that you have to pay extra to do. - the other staff-led activities were bingo, movie by the pool, and karaoke. The staff was not energetic, smiling, or enthusiastic with the exception of the activities manager who led the water melon eating contest. - it rained for one of the afternoons so we all went into the conference center for games. Wow was that disappointing. The staff was sitting around at a table, no music, no explanation of the table games, not interacting with the guests. When asked they said "you can play whichever game you want, it's self service." My husband and I used our phones to at least put on music, we facilitated a game of tag, and several families had to escalate to the manager to setup the karaoke and popcorn machine because the staff in the room was literally sitting around sticking to a rigid schedule and telling us they can't set anything up until a certain time. Of course the manager said that is absolutely not true. - the staff didn't know how to work the projector for karaoke so the kids just used a laptop that the staff member had sitting on her lap. Minimal interaction etc. The events team staff (minus the supervisor) was really subpar. Easily made for a 2 rating for sure. If you want a true family getaway, the JW Marriott in San Antonio is far superior. Photo with my son and one of the disengaged staff members. I'll also say that, again, for this luxury price, the staff need branded sweaters not oversized personal apparel.

My family and I visited Pirates Bay Water Park for the first time last night for the Special Pirate…read moreCelebration event. Firstly, any business that supports specials needs is already great in my book. I read reviews of the long lines, so I gave myself an extra 30 minutes to get there. It was not needed at all. Yes, the line was long, but I purchased tickets online so I didn't have to wait in line for that, and as soon as the clock struck 8pm, the line moved very quickly. We didn't wait for longer than a few minutes. My kiddos thought the wait would be long (and so did I) so they went off to the playground to kill time. Little did I know as soon as they made it, doors were opening so I had to get out of line to go get them then get at the end of the line. Even with that, I'd say it was less than two minutes of waiting. Once inside, I noticed the park was very clean. There was plenty of seating as well as tubes available. The kids opted to spend almost all of their time in the lazy river. Warning: it moves a little fast. I had trouble keeping up lol. There are regular lifeguards that are on the deck observing the kiddos, and there are guards that are actually inside the water interacting with the kids. My two boys were paired with such a sweet angel that gave them the BEST experience. Towards the end of the night, another guard joined them. The boys were on their backs racing and showing off their "tricks." The girls even took them on two of the rides (which I wouldn't have taken them as I am terrified of even the slightest thrill rides). I wish I would have gotten the girls' names as they really took care of my boys. I didn't order any food as the event was only two hours long, and we ate dinner before we left, but food was available for sale, and you also have the option of bringing your own. I brought water for everyone, but we were in the water the whole time so we didn't get to it. Next time, I'll leave it in the car so I don't have to tote anything around.

Horrible, no food allowed inside but only one person cooking for over 100 kids. Nightmare place for…read morea school trip, DO NOT GO THERE!

Went today for the 3rd year in a row on vacation (teacher). My son who is now 5, loves this place…read more Staff are kind, location is clean, an abundance of lifeguards doing their job. Showers for after or just to change before you leave, shower area was clean. This place is a jewel, I wish Fort Bend had something like it!

Great facility. Terrific and caring instructors. Best place for little ones to learn to swim.read more

I came in several months ago with a member and took a class. It was a great experience. I've been…read morethinking about coming for quite some time so today I walked in, and I met with one of the ambassadors "T". SheShe's very friendly and personable. She was very knowledgeable about the equipment and what the gym offered. In fact, many of the ambassadors that I did spoke to over the phone has been informative and very friendly. They do not rush for you to sign up for a membership. In fact, you can sign up as member and do a trial seven day and cancel anytime. You can also become a member and cancel anytime with a 30 days notice. There are so many options, if plans change and need to remove members from your account or add. Group classes for various of times throughout the day and trained lifeguards for the pool areas. it appears to be safe within the facilities. This is a convenient day spa to unwind and relax. There's extra fees for upgraded amenities and classes. The app is a great way to keep everything organized and your members! ;) Thank you for the tour!

I joined about 4 months ago and for the most part I am pleased with many things except for the…read morefollowing: 1. The hygiene: many of the members do not wipe the equipment clean after using. In one example not only the half-used bottle of water was left behind on the treadmill, there were food crumbs on it. In another example an underwear was hung on the wall of a women's bathroom stall. Unfortunately despite repeated reporting to the manager/supervisor things are getting worse. 2. For almost $80 I pay for a locker, I am supposed to receive free laundry but practically I can't use this service because their laundry service destroyed one of my t-shirts and I was never compensated for it. 3. Their recovery room is closed for 1.5 hours (2:00-3:30) every business day which makes no sense. For the upscale club that this is supposed to be, the above issues should not exist.

Excellent customer service and competitive pricing! Items were in stock and I am pleased with the…read morequality.

From the owner: Kraftsman Commercial Playgrounds & Waterparks is a premier provider of affordable and safe…read moreplayground equipment. With a focus on design, safety, and innovation, Kraftsman transforms ordinary spaces into fun and exciting play areas for children of all ages. Their services include design, installation, and maintenance of commercial playgrounds, splash parks, water fountains, outdoor fitness equipment, skate parks, shade canopies and more. They serve customers throughout Texas, Louisiana, and Oklahoma.

Went last summer and was just reminiscing on the terrible time I had. Extremely overcrowded, and…read morethe cafeteria was JAMMED. I got in line for an hour just to be met with "there aren't any more cheeseburgers" as I saw them on the warmer behind the cashier. I had to ask someone at the pickup area to exchange my item for a cheeseburger, even though I paid extra for the non-cheeseburger item. The cashier originally refused and ignored me. Crowds were unacceptable and unsafe. Water felt like lotion. One pizza was $40. Just shut down if you're that desperate

This place is bad. Go to the one in San Antonio. It's better, gunner and the employees are nicer…read more It's in six flags if you're wondering -w-