I really wish that Hurricane Harbor could've rated higher but at this point the corporation is…read moreslowly awaiting for the total deterioration of this historical place. My family enjoy the thrill of the slides, but that is all! If it wasn't for us living so close, our season passes and coming in at least twice per season then we are getting our monies worth but if I lived further I wouldn't make the drive. The food is mediocre, nothing special of their burgers, pizza, and chicken strips so opt out of the meal deal for the entire season and just visit the nearest restaurants right outside the park. The park is pretty spacious and we reside at one of the quieter areas as the kids roam around sine there is plenty of seating. Some slides need upgrades and perhaps have a better system of entrances and exits since small children can't read and a thin rope won't do much to stop anyone from entering/exiting. We are still going to come here every season until we see the park fall apart completely. It is fun to come for a couple hours and then head on home after a hot summer day.

oh no. this park just gets worse every time i come…read more when i started coming a good while ago it was really fun. the food was your avrage theme park / water park food, crowds werent the craziest, it was safe, all the good things. sadly, the more i came, the quality... took a nosedive lets just say. food prices began to spike, crowds were crazy awful, staff cared less, and the vortex slide was always a 30 minute wait for a 30 second slide. ( dont ask how i found out.) but the final nail in the coffin was when i came this year. we went on a weekend and, well, how do i put this nicely? it was hell. crowds were the largest they have been, i went down a slide and crashed into somone even though the lifeguard said i was good, and they closed the wave pool and activity pool for semingly no reason. the tornado slide and big kahuna had to use one staircase but instead of people using the brains they were supposedly born with, they murged into one messy line. because of the crowds and the closure of the two massive pools, a person was in every square inch of the park. honestly they were over capacity and that can be a huge safety concern. what if someone had a weapon? what is somone was hurt and they cant get to safety. and now, because of the new demographic being able to get jobs at the waterpark, they dont care about you. there were miltiple times i saw people making exuses to get to the top of the slide but really it was just their friend letting them cut in line. this place has just deteriated so much that its a shell of its former sel. if can even be that.

My wife and I are older, so we don't use the waterpark much. However we LOVE going to the special…read moreevents! We went to both the Pumpkins After Dark and the Christmas events. Big Rivers is great about offering reasonable pricing for families and they sponsor many nights where they spotlight groups, offering deep discounts. Parking was free. Finding a good parking spot was easy. If you got a special event, bring your walking shoes because there is a lot to see and do. Lots of activities including a petting zoo, carnival rides, axe throwing, inflatables, and more. We like that they have none of the carnival midway games that take your money for a modest prize. They offer lots of food options ranging from carnival fare like funnel cakes to regular food. Prices are what you would expect. The staff is pretty friendly, lots of young people but enough of the older folks to keep things running smoothly. Overall, it's a relatively inexpensive way to celebrate the holidays, giving you lots to do, see, and enjoy without breaking the bank.

Pretty cool, fun spot for all to enjoy. We went on the Waterpark day where tickets were $25 and the…read moreplace was packed! Luckily people were finishing up and leaving by the time we were getting settled in. Good to know: You can bring an unopened/sealed water bottle or an empty reusable bottle and get it filled with ice and water inside. Free parking is available at the second entrance and the walk isn't bad at all. There are locker rentals in the bathrooms but also at 2 other locations near the pool chairs. There's only 1 family restroom, that I saw, and the stalls aren't large enough for changing clothes privately and comfortably. So come dressed and leave with an extra dry towel or swim cover lol. After going through the check in we put our things on the pool chair and got in the lazy river. After tubing around we got in line for the water slide. Then we finished up at the wave pool. All were fun and not overwhelming. There were enough pool floats to go around. And the staff were keeping the place clean. Afterwards we grabbed a personal pizza & soda from their stand which weren't too costly. They also have a BBQ restaurant available too. The only unfortunate parts was trying to eat with the yellow jacket bees around. There were so many getting on the food and drinks. And the bathroom not having private changing areas. There were amusement rides available too but we didn't have time for it. Upon leaving, the guy that's often seen on their social media posts (I don't know his position) was waving and saying goodbye to everyone. I thought that was a really nice southern hospitality gesture.

We booked extremely last minute & had the best time. Beautiful resort with great pools, nice rooms,…read moreand a delicious restaurant. We will book again!

I had High hopes, however, it just wasn't the right fit for a family friendly vacation at that…read moreprice especially. What went well: - The grounds are well-kept. Service is friendly and pool restaurant good. The country club is in walking distance if you want golf or tennis. There are several pools. For families, the pool is THE activity and truly, the only activity. The woodlands lake is a 5 min drive so the trolly and pedal boats entertained us! It was fun. The breakfast was delicious. What was a disappointment: - total of 1 lifeguard for the entire pool area, which included three pools and a lazy river with a wave area. There is "swim at your own risk" signage, but that is NOT a family friendly environment. - there is a 1x/ day arts and crafts that you have to pay extra to do. - the other staff-led activities were bingo, movie by the pool, and karaoke. The staff was not energetic, smiling, or enthusiastic with the exception of the activities manager who led the water melon eating contest. - it rained for one of the afternoons so we all went into the conference center for games. Wow was that disappointing. The staff was sitting around at a table, no music, no explanation of the table games, not interacting with the guests. When asked they said "you can play whichever game you want, it's self service." My husband and I used our phones to at least put on music, we facilitated a game of tag, and several families had to escalate to the manager to setup the karaoke and popcorn machine because the staff in the room was literally sitting around sticking to a rigid schedule and telling us they can't set anything up until a certain time. Of course the manager said that is absolutely not true. - the staff didn't know how to work the projector for karaoke so the kids just used a laptop that the staff member had sitting on her lap. Minimal interaction etc. The events team staff (minus the supervisor) was really subpar. Easily made for a 2 rating for sure. If you want a true family getaway, the JW Marriott in San Antonio is far superior. Photo with my son and one of the disengaged staff members. I'll also say that, again, for this luxury price, the staff need branded sweaters not oversized personal apparel.

got a seoson pass pack for my grandkids at great Black Friday price they love it been going every…read moreweek I b getting it for them every year from now on!

Horrible, no food allowed inside but only one person cooking for over 100 kids. Nightmare place for…read morea school trip, DO NOT GO THERE!

Went today for the 3rd year in a row on vacation (teacher). My son who is now 5, loves this place…read more Staff are kind, location is clean, an abundance of lifeguards doing their job. Showers for after or just to change before you leave, shower area was clean. This place is a jewel, I wish Fort Bend had something like it!

Great facility. Terrific and caring instructors. Best place for little ones to learn to swim.read more

I came in several months ago with a member and took a class. It was a great experience. I've been…read morethinking about coming for quite some time so today I walked in, and I met with one of the ambassadors "T". SheShe's very friendly and personable. She was very knowledgeable about the equipment and what the gym offered. In fact, many of the ambassadors that I did spoke to over the phone has been informative and very friendly. They do not rush for you to sign up for a membership. In fact, you can sign up as member and do a trial seven day and cancel anytime. You can also become a member and cancel anytime with a 30 days notice. There are so many options, if plans change and need to remove members from your account or add. Group classes for various of times throughout the day and trained lifeguards for the pool areas. it appears to be safe within the facilities. This is a convenient day spa to unwind and relax. There's extra fees for upgraded amenities and classes. The app is a great way to keep everything organized and your members! ;) Thank you for the tour!

I joined about 4 months ago and for the most part I am pleased with many things except for the…read morefollowing: 1. The hygiene: many of the members do not wipe the equipment clean after using. In one example not only the half-used bottle of water was left behind on the treadmill, there were food crumbs on it. In another example an underwear was hung on the wall of a women's bathroom stall. Unfortunately despite repeated reporting to the manager/supervisor things are getting worse. 2. For almost $80 I pay for a locker, I am supposed to receive free laundry but practically I can't use this service because their laundry service destroyed one of my t-shirts and I was never compensated for it. 3. Their recovery room is closed for 1.5 hours (2:00-3:30) every business day which makes no sense. For the upscale club that this is supposed to be, the above issues should not exist.

Excellent customer service and competitive pricing! Items were in stock and I am pleased with the…read morequality.

From the owner: Kraftsman Commercial Playgrounds & Waterparks is a premier provider of affordable and safe…read moreplayground equipment. With a focus on design, safety, and innovation, Kraftsman transforms ordinary spaces into fun and exciting play areas for children of all ages. Their services include design, installation, and maintenance of commercial playgrounds, splash parks, water fountains, outdoor fitness equipment, skate parks, shade canopies and more. They serve customers throughout Texas, Louisiana, and Oklahoma.