Just an outstanding contractor. Jason and his partner Bruce do great work. We have a large house…read morethat needed to be sided and have trim work done and they made our house look brand new. He is fair, informative and a pleasure to work with, I would hire them again in a heartbeat.

I hired this contractor to do a drywall job in my house that had had some flood damage. He had two…read moremonths to do what was about a 5 day job. I have to say this has been my worst experience with a contractor ever. Can Jason do a good job, in terms of him doing the drywall/mudding , yes, he did for the first day on the job, of course that was the day he got paid the first two payments, after that it went downhill fast. I wanted everything done in XP (water/mold resistant), he brought regular drywall so that had to be taken back. One thing he appears to actually have never read a materials datasheet. Had he have done he would have done the ceiling in 5/.8" as my ceiling is 16" o.c., but he just did it in 1/2", so there may be a problem in the future, I didn't realize this until I read a datasheet to do another job months after. After the first 1 1/2 days he disappeared not to be heard of until I finally called him two weeks later, after that he would bring a crew for like an hour or two in the morning now and then, always after I had called. Worse than that, the crew he brought would be a couple of young guys, who had no idea what they were doing and I discovered had just been hired and this was their first building job. The guys worked hard but the work was done very poorly, also the guys get to breath all the silica dust, I offered them dust-masks but they seemed uninterested. In the end I had to work evenings and weekends to fix the screw ups and finish areas he never got to. I had a schedule with renters coming in. Close to the rental day he just never showed up at a promised data again and that was the last time I heard from him. I had to work into the night hours to ready and get it ready to paint but I didn't do a great job and his poor work, particularly corners and finishing are there for anyone to see if they look closely. I would never recommend you use him, since i am not a drywall / tape 'n mud expert it took me a long time to fix and most of the poor workmanship like bad corners I had no time to fix. I have everything documents in pictures and video if he should challenge the accuracy of this review. This job was a disaster and its the last time I will use a drywall contractor.

Well, the last time I hired them they did a great job that lasted longer than any time I did it…read moremyself with the 5 gallon cans from the sellers around here . I want to get them back here to do it again before it gets too cold !

Called twice before I received a call back. Was told "Chris" would meet me at my home so I left…read morework early. He never showed up. I called back a few days later and was told he came on another day. Never received estimate so I called back again and was told I would receive an email that weekend. I asked "are you sure I'll receive it by Monday" and was promised I would. Estimate never came. I hired another company. Don't waste my time not returning calls, not showing up and not sending an estimate. Poor way to run a business.

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

Really great initial conversation on the phone and then in person. We were very excited because…read moregood help, heck any help in this part of VT is pulling teeth. In the end I had to chase the quote for days. Chased the contractor for weeks - finally asked if he wanted to be considered for the job because the scope changed. No answer back. Fix-it - I can't even get- it... not a call back or anything. Would not recommend. Hey if they read this and would like to respond, I'm flexible in changing my rating. Stuff happens, I get that. We'll see if I hear ANYTHING back. No value to me.

Had a water heater not heating for long periods making for quick showers. A friend recommended The…read moreFix It Team. I called on a Monday and he made it out that Wednesday. Rob is very friendly and explained what I needed and gave me a quote, I agreed and he did the work in a short time. Thank you Rob and Mike! I'm really glad to have someone to call when this old house starts giving me problems.

Although I ultimately found a neighbor who is a retired carpenter I was very impressed with Dwayne…read morethroughout the bidding process. He was accessible and professional. He drove to my cabin which was at least an hour away from his business to speak with me and access the situation. His bid was fair and I would have gone with him but for the fact that my neighbor offered to complete the project at a significant "friends and family" discount. I will certainly use Dwayne for future projects should they arise.

Due to a multi-year Keyser installed thermostat problem (it has had to be replaced twice in 2…read moreyears), I successfully called Keyser on 2 consecutive days asking to speak with the service manager. It is now the third day and there has been no response. It would be courteous and certainly good business to call a 40 year customer back.

Thank you for the professional and expert installation at our rental property. 3 boilers and new…read morewater tanks replacing our old 20+ year old boilers and tanks. All done in 4 days. A complex installation that turned out like artwork. I would highly recommend Keyser for all your heating needs and installations.

Brian and his contractors he's aligned with did a great job for us installing a corner fireplace…read morewith many special requirements. He was timely, punctual and did excellent work and clean up. We also had him replace Anderson windows and he did an excellent job in the repairs / replacements. He also did several other jobs like putting in electronic locks and masonry work on the fireplace install. Easy to work with... very responsive and I'm looking to contact with him on several other projects. Price was always competitive as well. And the value of his ideas were very helpful. Highly recommend.

Received quick and timely initial responses! Looking forward to meeting this contractor.read more