The sale went very quickly and easy. Surprised about the quality and pricing of the appliances. We…read morepurchased a new upright freezer cheaper than nearby stores. Very happy with our purchase.

I needed a new fridge and was recommended to this place, very happy that I was. The selections were…read moregreat, the deals were even better, and the service was excellent. From start to finish, everything was seamless, and I couldn't be more satisfied. The feeling of being of a valued customer is just not something you find at the big box stores, I highly recommend this place for any appliance needs you have.

They could answer their phone during their advertised business hours. I've notice their terrible…read moreratings and how it's always the customers fault. I'm done trying to get hold of their service dept

These guys need to be Drs or Lawyers at the rates they are charging! What a bunch of ripoff…read moreartist. If you have a need for these guys then just go to another appliance dealer and buy a new appliance, you'll be better off not dealing with someone that 1. Doesn't show up on time, then 2. Gouges you for the charge when he finally does show up. Making smart remarks about me having a "million dollar Motorhome" instead of treating a customer fairly is just over the line! Find another repair man! I wish I'd have checked their reviews first.

Does not return calls. Spent a significant amount on repairs. 2 days after he repaired them they…read morewere doing the same thing. Won't return calls or answer messages

From the owner: We Are A Fourth Generation Repairmen. Family Oriented Business, When Calling Our Office You Will…read moreAlways Be Greeted With Our Friendly Southern Hospitality.

Ray and his apprentice did excellent, quick and clean work repairing our dryer. Communication was…read moreexcellent! Would absolutely use them again and highly recommend!

I had a great experience with Ray's Appliance Repairs. I called after hours, and Ray was able to…read morecome out the very next day to diagnose my grandfather's washing machine. He was prompt, professional, and clearly knowledgeable.

Came in here with cash to buy a recliner. Was treated like an annoyance by the skinny woman at the…read morecounter. They had the exact chair I wanted but i will buy elsewhere.

I bought a new couch there 4 years ago. After a year and a half, the outside of the cushions came…read moreapart and the material ripped at the seam on one of the arms. I realize that it wasn't made out of leather, but no new couch should come apart after 1 1/2 years. The staff was really nice when we were there, though, just not sure about the quality of the products.

Shaun visited to repair my new Bosch dishwasher. Excellent customer service. Shaun was pleasant and…read moreknowledgeable. Would definitely recommend Premier Appliance Service to others!

From the owner: Premier Appliance Service of Southwest Florida is a family-owned appliance repair company proudly…read moreserving Sarasota, Charlotte, and Lee Counties. We believe in honest recommendations, fair pricing, and treating every customer like a neighbor. We service most major appliance brands and focus on providing dependable repairs rather than pushing unnecessary replacements. Our goal is simple: diagnose the problem correctly, explain your options clearly, and get your appliance back up and running as quickly as possible. We take pride in our communication, professionalism, and customer service. From your first phone call to the completed repair, you’ll know exactly what to expect. When you choose Premier Appliance Service, you’re choosing a local company that stands behind its work and values long-term relationships with customers.

Manny and his technician provided professional, quality help. At a good price too. They both…read moreoperated with polite professionalism. They were efficient in their work. And they delivered results. I highly recommend A & E Appliance Repair.

Our dishwasher stopped working. After Bill Smith said they couldn't come out for five weeks, we…read morefound the positive Yelp reviews for E&A, so gave them a try. What a good find! Manny said he could get to our house in only two days, then arrived on schedule and took his time to be careful, diagnose the issue and explain it to me. He followed up promptly with an estimate. While it took a week or so for the part to come in, Manny kept us informed, and once it arrived he was able to come the next day to install. On both visits, Manny and Felix arrived on time, took care to not damage the cabinets, didn't create a mess and were very respectful. And their charges were very reasonable. We will gladly use them again.

Quick response, next day appt. Unfortunately, it is my on/off switch. He stated it would cost $500…read moreto fix.

If I could give this company less than zero stars I would-for the sake of my time…read more Today, I put in a quote request on Yelp for a washer repair to a few well-rated companies and also had yelp get quotes from others as well. First mistake. Almost immediately, my phone rang and I was HURRIEDLY ambush/scheduled immediately for a service tech to come out just two hours later, between 1pm-4pm. (Blaring red flag in hindsight ) Agreed. Fine. I need this washer fixed yesterday. Not an hour later I get a text from their tech, asking for the same info I already submitted in yelp (fine.) and am then told the tech cannot make it out until 5pm-7pm after being offered to choose between that window and the next morning. I immediately felt doubtful when the tech closed out with "Have a good one." (Red Flag #2) "See you later" I replied, trying to convince myself that this wasn't going to be the merry-go-round it most certainly was. ‍ Get ready... By 6:00pm, no update or eta, so I call the number from which the text came. A man answered promising his tech was coming out, but running late-later than 6pm-7pm-on a Tuesday night... Ok... 8:45pm-I am getting my child to bed and called the number again. The same lady that called to schedule me answered. (And it's worth noting-the aggressive nature of this appointment setter was like something I've never seen-especially for the tech to NOT actually even come out...) I recounted the situation to which she responded, "That's frustrating" with all of the sympathy of a robot. Then rushed to tell me she was going to reschedule for the next morning and have them call me to work it out with the office. "No, that won't be necessary. I am no longer requesting your service. You rescheduled me already three times in less than twenty-four hours of dealing with you. ThankYouBye." We just scheduled. This is when a service should at least be on its best behavior, because it will most certainly NOT get better. This is the phase they should be opening my car door, using their Sunday manners. Instead they're no-showing and not texting back. I half expect I'll get a drunk text after midnight along the lines of "WYD." That's how gross this whole experience felt. This is the WORST service I have never gotten in my life. I want my day back, so I could have scheduled with a-what's the word? Oh yeah...REAL business and at least by now, I would have the issue diagnosed and be well on my way to getting overcharged for parts that will be back-ordered for 8 weeks or whatever other circus act files out of that clown car. Because this is not the first bad experience I've had with repair service companies, but it's so close to the absolute worst on the LOOOONG list that they are fist-bumping one another. Stupidest. waste. of. time. ever.‍‍‍