They could answer their phone during their advertised business hours. I've notice their terrible…read moreratings and how it's always the customers fault. I'm done trying to get hold of their service dept

These guys need to be Drs or Lawyers at the rates they are charging! What a bunch of ripoff…read moreartist. If you have a need for these guys then just go to another appliance dealer and buy a new appliance, you'll be better off not dealing with someone that 1. Doesn't show up on time, then 2. Gouges you for the charge when he finally does show up. Making smart remarks about me having a "million dollar Motorhome" instead of treating a customer fairly is just over the line! Find another repair man! I wish I'd have checked their reviews first.

Does not return calls. Spent a significant amount on repairs. 2 days after he repaired them they…read morewere doing the same thing. Won't return calls or answer messages

From the owner: We Are A Fourth Generation Repairmen. Family Oriented Business, When Calling Our Office You Will…read moreAlways Be Greeted With Our Friendly Southern Hospitality.

Ray is very professional, knowledgeable and reliable. From start to finish, he did a great job…read morediagnosing the dryer problem and completing the repair on a timely basis. He has great customer service skills including fast response time and follow through.. In addition, his pricing is very fair and reasonable. I would highly recommend!

Ray responded to my call - evaluated the job and said I needed a new motor in my compactor. He…read moresaid he would try to find one and call me. I paid him ($100.) and never heard from him again. Another service diagnosed the gear as the problem and repaired it. I think Ray me -- the motor is working.

Came in here with cash to buy a recliner. Was treated like an annoyance by the skinny woman at the…read morecounter. They had the exact chair I wanted but i will buy elsewhere.

I bought a new couch there 4 years ago. After a year and a half, the outside of the cushions came…read moreapart and the material ripped at the seam on one of the arms. I realize that it wasn't made out of leather, but no new couch should come apart after 1 1/2 years. The staff was really nice when we were there, though, just not sure about the quality of the products.

Shaun visited to repair my new Bosch dishwasher. Excellent customer service. Shaun was pleasant and…read moreknowledgeable. Would definitely recommend Premier Appliance Service to others!

From the owner: Premier Appliance Service of Southwest Florida is a family-owned appliance repair company proudly…read moreserving Sarasota, Charlotte, and Lee Counties. We believe in honest recommendations, fair pricing, and treating every customer like a neighbor. We service most major appliance brands and focus on providing dependable repairs rather than pushing unnecessary replacements. Our goal is simple: diagnose the problem correctly, explain your options clearly, and get your appliance back up and running as quickly as possible. We take pride in our communication, professionalism, and customer service. From your first phone call to the completed repair, you’ll know exactly what to expect. When you choose Premier Appliance Service, you’re choosing a local company that stands behind its work and values long-term relationships with customers.

Manny and his technician provided professional, quality help. At a good price too. They both…read moreoperated with polite professionalism. They were efficient in their work. And they delivered results. I highly recommend A & E Appliance Repair.

Our dishwasher stopped working. After Bill Smith said they couldn't come out for five weeks, we…read morefound the positive Yelp reviews for E&A, so gave them a try. What a good find! Manny said he could get to our house in only two days, then arrived on schedule and took his time to be careful, diagnose the issue and explain it to me. He followed up promptly with an estimate. While it took a week or so for the part to come in, Manny kept us informed, and once it arrived he was able to come the next day to install. On both visits, Manny and Felix arrived on time, took care to not damage the cabinets, didn't create a mess and were very respectful. And their charges were very reasonable. We will gladly use them again.