Broke down with a bad water pump at the Vienna exit on I-24 at 2:30 PM. Unable to get help from any…read morelocal repair shops (even with the help of AAA ) I asked my wife to try Marion Ill. as it looked bigger on the map. The first place we talked to was Top Notch Auto Repair. The boss was sure he could help us but maybe couldn't get to it until the next day which I said was fine. They got us towed in and back on the road in less than 3 hours! Flatbed driver, Tech and everyone were GREAT ! Back on the road by 5:30 PM and home to Wisconsin by midnight. Awesome Shop ! Thanks, Terry B.

Got a tire go flat in the middle of a 3 hour trip. Ended up being even more issues, but they were…read moreon top of it. They had us back on the road ASAP and even held on to our car for us while the weather was getting bad. Some of the best service I've ever had.

We were on a 5,200 mile trip in our RV and developed transmission issues in Mt Vernon. Mike and…read morethe M&M Transmission team were unbelievable. His expertise, advice, and generosity were beyond belief. Mike made sure we got back on the road as quickly as possible. Living in NC, I will probably never see Mike again, but I can truly say I have a friend in the transmission business. If you need transmission work in the Mt Vernon area, there is no one I would trust more.

Oh my goodness, my son and his girlfriend had the SAME scenario as Russell G. moving across country…read morefrom Idaho to Virginia. I was hesitant to give the details of same day service in an emergency but it happened again! UNHEARD OF to have it fixed in one day! I believe my son said the woman's name was Leanne that fought with the warranty company for them and GOT IT! I thought that we had hospitality here in the south but MOUNT VERNON, ILLINOIS has a GEM!!!! If I could give this company TEN stars I would do it. As a Mom, I was actually crying because I am so grateful to this company of hard working employees which is so rare to find. They would have had to either leave the truck & trailer to come home for work in her car, stay in a hotel or we would have had to drive him back to Illinois then come back again to Virginia. M&M Transmission...you are the best!!

This place and people are freaking awesome!!! Courteous, knowledgeable, respectful, committed to…read morethe job, reasonable, HONEST!!! My husband even mentioned how clean and welcoming the place is. Sarah is AHMAZING too. I'll recommend them to anyone that I can. I'll tell people who don't even need to know lol. I love when humans treat other humans as we all should! Perfection.

Great customer service. They got me back on the road. They came highly recommended and DID NOT…read moreDISAPPOINT! Thank you!

Gave me the best price in town on towing and repairs. He did almost twice the work for half the…read moreprice!! He is very knowledgeable and won't just over charge you on labor cost.

From the owner: Jim's Auto Service provides customers with the high-quality, affordable automobile repair, and…read moremaintenance services. We treat our customers how we would want to be treated by giving them a clear idea of the work that needs to be done, and a reasonable price for that service. We offer brake service & repair, diagnostics, air conditioning recharge & repair, transmissions repair & maintenance, tires, and engine services. We work on foreign and domestic vehicles, and we also offer towing services. Call today and let us work for you.

Great service with care. They don't oversell but will recommend as needed. They may not be the…read morecheapest but absolutely the best and worth the value. They honor their commitment on timing.

We went to go get our friends vehicle and they was supposed to have it out front after driving 4…read morehours to get there we called the 24/7 hot line and they were very rude and hatful and told us that we would have to wait until Monday to come back and get the vehicle

I took my 2005 Ford Escape in for rebuild July 2 2015 and was given a 3 yr warranty. I took my car…read morein on May 24, 2018 with reports that I had lost reverse and the other gears begin slipping. I received my car back on June 13 and was told the seal had been replaced. I return the car back to the shop on June 18 with reports that the slipping continued. I picked up the car, for the second time on June 27, being told that the bands had been adjusted. On June 28 , while driving on interstate 57, the transmission had a complete blowout, less than 24 hours after I pick it up from the shop. I called Clay's transmission and he told me to have it towed in there and He would see what was going on. The tow bill was $126. Six weeks later, on August 13, I receive my car back for the third time, having been told that the transmission had been completely re-built. I drove the car to St. Louis and back to Southern Illinois. When I parked the car everything had run fine. However, when I started the car up, there was a a clanking noise under the hood. I immediately shut the car off. My 32yr old son got out and looked under the car and had me restart it, the clanging noise stopped and one of the transmission bolts had fallen out. It was stripped and bent. I returned the car to clays Where he told me he could see oil leaking out and they would look at it again. August 22 I returned my car to the shop for the fourth time. It was not available to pick up until after Labor Day. When I picked up the car, the owner and I discussed the tow bill. After going back and forth he finally agreed he would pay the tow bill. It is now November 2. I called my towing company, who said clays transmission had called him and said he would be sending a check in the mail, but they had never received it. I contacted clays transmission and spoke with the owner who told me once again, " I will take care of it, but it just slipped my mind" I'm giving this company a 2 rating because they can do good transmission repair, but 1. The tow bill hasn't been taken care of and it had been 2 months since I picked up my car 2. The stripped transmission bolt was shoddy workmanship( it had been taken in and out too many times. 3. The drivers window will only go halfway down now, ( this happens because the door gets slammed to hard and breaks the plastic pieces on the inside. 4. I have not received one piece of paper ( receipt) showing the work done on my car. Now it's August 2019 and guess what!!!! My transmission slipping going into 3rd gear. I've babied this car so much trying to get it to last as long as possible. The other update is once I contacted the Better business bureau 3 months after I had gotten my car back, Scott( the manager of clays transmission ) did go over and take car of the tow bill.

I don't recommend this place. They say they will have your car done in X amount of days. I call for…read morean update "Oh it'll be done next week" 1 month later, they still have my car. Very aggravating.

I recently purchased tires from Tire Rack and initially sent the tires to a shop in Marion that was…read moreconnected with Tire Rack. After 3 interactions, none of which were positive or professional, I contacted Best One in Harrisburg to have them installed. Tim and the guys at Best One were super friendly and took care of installing the tires right away. I am exceptionally pleased with the friendly service and quality work. I'll be back for sure!!

After purchasing a car through Carvana, I suspected the tires needed replacing. Tim and the team…read moreat BestOne helped confirm the issue with the tires and worked with myself and the warranty company to replace the tires. Very helpful and friendly service.

I am leaving this review for a simple reason, I asked the attendant what oil was he putting in my…read morevehicle and his reply was " synthetic "..yah,...ok... thats what i asked for, is it full synthetic!???..but how do I know you put full synthetic in for which you charge alot?...versus the "blend" His reply was it "should" be valvoline oil. Ok, can i see the data sheets on the oil you just added?...The attendant was not able to produce any data sheet for the oil they add!...how do i know its not off the wall cheap house brand?...i wont!...my engine specifically states the oil must be APN PLUS approved....this location could not produce proof of what they are putting in our vehicles....i also emailed them asking for clarification, my emails went unanswered...im done with this place.....ill never be back again!

From the owner: Stay in your car for a fast drive-thru oil change, featuring quality Valvoline products you can…read moretrust!