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    Robbins Charles M DDS

    5.0 (1 review)

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    Greenberg Dental & Orthodontist - Still waiting all I see is the denstist walking around and talking I have school that I am missing out on like come on ?

    Greenberg Dental & Orthodontist

    1.1(16 reviews)
    3.0 mi

    If I could give zero stars, I absolutely would…read more This has been one of the most disorganized and frustrating healthcare experiences I've ever had. It started when we tried to make an appointment over the phone, only to be told that appointments must be made in person -- which is completely unreasonable, especially since we now live over 45 minutes away. Still, we decided to remain loyal to this location since they already had our records on file. After driving all that way, we arrived to find that the office had closed early without any prior notice -- so we couldn't even make the appointment we drove nearly an hour to set. We then tried calling repeatedly, but no one would answer the phone. It took over a week just to reach someone to make the appointment -- and at that point, we were finally allowed to schedule over the phone, which contradicted what we were initially told. We booked a Tuesday appointment for 2 PM. The day of the appointment, they called to cancel because the office was closing early again. I had to wait until Monday to reschedule -- now going on three weeks with a broken tooth and constant pain, something that should have been treated as an emergency. Then today, I show up for my rescheduled appointment at 1 PM, only to be told that they called earlier in the morning to move my appointment up to 11 AM because the dentist "had to leave early." I never got the message in time -- I was in the shower getting ready for the original time they gave me. I only learned of this change after driving an hour to the office. What's worse is that when I originally booked, I explained that I live far away and need advanced notice of any changes -- yet they still waited until the day of to inform me. This entire experience has been unprofessional, disorganized, and completely inconsiderate of patients' time and urgent needs. I will not be returning.

    Highly do not recommend this dentist ever and worst customer service. Called to make an appointment…read moreand took forever to give me answer back, asked to make an appointment and they say they don't take my plan but they do.

    Robbins Charles M DDS - pediatric_dentists - Updated September 2026

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