I am new to Richmond Irrigation due to moving to a neighborhood that the HOA uses the company…read more First initial interaction went very well. Then there was a bit of a hick-up, but I have to say that Erich, their Service Manager, made it right. The way that their company wanted to make sure it was right made me a fan. And the price was fair if you ask me.

Richmond Irrigation makes their profits through two dishonest methods one the $75 job evaluation…read morefee and two, large unnecessary upscale repairs for simple issues. They'll spring one or two dishonest methods on you that kind of run the same path. They already have you for $75 so they enlarge the complexity of the job in the hopes that you're naïve enough to take it, but if you're smart enough to decline it, they still got your $75. The amount of up charging with this company is insane. Simple fixes become these exorbitant outrageously large jobs. They claim to be honest, but it's clearly dishonest business practices. They do not have your best interest in mind. Is 100% better to find a smaller company that's willing to do a good job without trying to drain your bank account.

Arron was very professional and provided a clear estimate with options as requested. We are…read moreevaluating options and wll make a decision soon.

I asked Aaron to give me a quote to repair damage/leak created by my irrigation company of 8 years…read more When he came to look, we also looked over my drip lines in all of my plant beds. Nothing was working in them, they were buried tubing which had become clogged and squirrel eaten. Aaron gave me a quote for replacing this part of my system with rising sprinklers. Wow, he and Ally did a fantastic job, it has made a huge difference! First they are both just wonderful people. They work long and hard. And they are very reasonable priced. Do yourself a favor and invite them to quote your needs.

Great experience! Technician (Brad) was knowledgeable and extremely friendly and willing to…read moreexplain to me what and how he was doing each task. I appreciated the quick response to my call. I am reading the older reviews and find it hard to believe we are talking about the same company. So, as a company if you made changes it worked. I would refer you to my friends. R. C. P.

Dishonesty ..is my overall catchword. I have been using James River irrigation for approximately 35…read more+ years. Every year they perform winterizing and de-winterizing services along with multiple other services. Our spring service this year was started but not completed as a pipe valve (backflow preventer) needed to be replaced. They needed to get a part or tool from their office as the serviceman did not have one in is kit. I had to call and remind them to return over 2 - 3 weeks later so that I could get the system to water the lawn and subsequently they billed me double for the same service. Shameful.. it is relatively simple to do it yourself (see "you-tube"). It is a quick procedure and you'll save about $300 a year

Great customer service and prices are very reasonable as well. If you need someone to fix your…read moreirrigation system they can do it and they are really fast at it.

Homestead Outdoor Lighting & Sprinklers has been servicing my irrigation system for the past year…read morefrom winterization and de-winterization to a few other sprinkler repairs and adjustments. Every visit has been consistent: excellent work, professional technicians, and outstanding customer service. I've referred my neighbors as well, and Homestead responded quickly and took great care of them. They were just as impressed and satisfied with the service as I've been. Highly recommend Homestead if you want reliable, knowledgeable, and friendly irrigation professionals who truly take pride in their work.

I have completed 1 year of full yard maintenance with The Ground Guys. They contracted to cut the…read moregrass, maintain the mulch beds, trim the edges, pick up debris, remove leaves, prune bushes, overseed and aerate in the fall, activate and winterize my irrigation system. I also engaged them to install mulch and prep the beds as an added fee. They subcontract the irrigation services, and that company was very good, identifying where previously the system had damage that was not identified by my previous service company (extra fee for the repairs). They worked with me as well to adjust the watering setup to preserve new plantings. The GG's services were delivered like clockwork. They are very efficient and complete in all they do. When blowing debris for clean up, my wife was especially pleased that they blew leaves off of our back deck! That was a plus! Since I work from home, I was aware of their comings and goings and the work was always done well. When I had questions, the crew was very responsive to me and contacted the main office when there was some confusion about a schedule that was worked out very nicely. I see the cost of this service as very similar to and competitive with regular HOA costs for "full service" condo or townhouse subdivisions, but this is performed on my 1/4 acre lot. I find great value in this service from The Ground Guys and plan to renew my contract.

I requested lawn service from this company. This is the second time they've been here. I wasn't…read morehappy either time. There are very sloppy missed all the weeds. They don't listen to what I want done I've tried complaining to the owner and who just ignores my messages so I will take my business elsewhere. It's like they never did lawn service before. Terrible experience.!

Very responsive and helpful. The last company we had installed a system and plugged it into an…read moreoutlet that wasn't working. The system they replaced was hard wired as it should have been. I can only surmise that they didn't know what they were doing and didn't care. Obviously they never tested the system. Carter came out and replaced their junk with a working system properly wired. They have been very responsive with maintenance.

Have had the worst customer service from you guys this year. It's like you guys try to top off the…read morelast bad experience on top each time you're out here. This is unacceptable to leave our garage shelf this way. We will not be renewing service with you all after the term is complete. We have had so many issues and never notified of them. The lazy technician comes out and I specifically asked him to knock on my door and let me know when he's finished, so I can double check his work (yes, it has come to that). And he refuses to let us know when he leaves. He just places a bill in the mailbox. Do not use this company. Very unorganized and a nightmare to work with.

I have used them to service the irrigation system for a few years. The previous owner used them,…read moreso we contiued. They are a C- operation at best. They have a few great techs, but also some pretty horrible ones. One tech came out multiple times to fix a leaking head. He came out twice to replace the head but that didn't fix it. Another tech came out and diagnosed right away what the problem was and fixed it. We still had to pay for the two times of the tech not knowing what he was doing. The last straw was recently when the exterior pipe had a leak. When the tech came to turn the system on, the issue was discovered. He didn't have the parts to fix so said it would be on another call. A few weeks passed and I didn't hear from them so I called to get them to fix. They came out and fixed this and then installed something that I didn't ask them to fix. I didn't even know what the additional thing was. I called to ask about it and was told the tech said I agreed to it. I wasn't home when the tech came out. I told her tech was lying, I wasn't there. She said the original tech said I told him. I didn't. Left a message for the owner and haven't heard anything. So I ended up having to pay the bill. They charged $150 for something I didn't ask for. I will never do business with them again and will tell anyone who asked exactly why. Unprofessional and no integrity. That isn't a business I want to support.

I was told that I needed to purchase a new controller because I needed to add a new zone to my…read moresystem. When the installer came he installed the new controller but never added a new zone. is was a gimmick so they could charge me additional money. That was over a year ago. This year i called because one of my landscaping lights wasn't working. The service man never tested to see what was wrong with the light. He just replaced the lightbulb and charged me $150 for the bulb. it turns out I didn't need a new bulb, I had a problem with the wiring. They had throw away the bulb so I had to pay for the new bulb and a second trip to fix the wiring. When I talked to the salesman about it when he was doing a quote for another project he made fun of me and gave me a ridiculous quote. I will no longer use their services.

great guy , excellent work good price. will use again . Hard worker picked up full trailer load of…read moreleaves loaded mostly by hand since they were wet. cleaned up yard like promised

From the owner: At El Tapatio we specialize in all your landscaping needs, trimming, mulching, mowing, pressure…read morewashing and gutter cleaning. Call for free estimates! (804) 630-4318