I had to bring my chinchilla to the vet for an issue she was having. After some research, I decided…read moreto come to Pet Town Vet. It's located close to 84 across from Starbucks. Plenty of parking in the front. They take care of most pets including birds, small mammals, and exotic pets. I got there a few minutes before my appointment and was taken right in. Dr. Aqeel and the whole staff were amazing. Very knowledgeable and compassionate. Dr Aqeel did extra research for me to help avoid the problem in the future. They were much more affordable than I thought. I have heard many stories of vets gouging their customers. Not here. Bring your pets here for great and compassionate care that doesn't break the bank.

Absolutely the best vet and staff a pet owner could ever need or want. Thanks…read moreFor taking such wonderful care of my boy! Wouldn't trust any other vet to remove my dogs eye!!!

After years of feeling constrained and discouraged by veterinary experiences that often left me…read morequestioning whether my pets' best interests were truly the priority, finding Dr. Robb has been life-changing. I first heard about Dr. Robb because of the extraordinary advocacy he has done for animals, advocacy unlike anything I have ever seen or heard from any other veterinarian. That alone spoke volumes about his character and dedication, but meeting him in person confirmed everything I had hoped for. From the moment I met Dr. Robb, he was a breath of fresh air. He provides compassionate, thoughtful, and genuinely accessible care. Most importantly, he respects both the animals and their owners, never forcing unnecessary treatments or making me feel pressured into decisions. Instead, he listens, guides, and empowers you to make the best choices for your pets. His staff reflects that same level of excellence. The front desk team is consistently kind, attentive, and welcoming. In a world where it's become normal to sit on hold for 30 minutes just to speak with someone, I was amazed that I could simply call and reach a real person who was eager to help. I live over an hour away, and distance means absolutely nothing when it comes to the quality of care my animals receive here. I would gladly drive five hours if it meant my pets could continue seeing Dr. Robb. Thank you, Dr. Robb, and thank you to your incredible team. From the bottom of my heart, I am deeply grateful for the care, compassion, and integrity you bring to both animals and the people who love them.

Dr. Robb is an incredible Vet. Skilled far beyond any Vet I have found. I brought my 14 yo kitty in…read moreto check on Coco as she started to pee out of litter box. Coco was diagnosed with hyperthyroidism. Dr Robb sugested a bilateral Thyroidectomy. Checking tow other vets for second opinion, i found tey do not operate. Instead they push radioative idoine injection and tout it as the gold standard. Vets today do not operate. You need a specialist... Not with Dr. Robb. He has done over 900 of these. I chose surgery. No issues whatsoever. Coco is so much better. I would highly recommend Dr. Robb.

I adopted my beloved dog in 2015, and she passed away in December 2025 from cancer. Her passing was…read moreabsolutely heartbreaking for my family, and toward the end, I wanted to try anything and everything that might make her more comfortable. Dr. Dani Szajer went far above and beyond for us. She truly understands how hard it is to lose a pet. Every medication I asked to try, she prescribed (within reason). I am sure I was an emotional handful, but Dr. Dani and Selena were so patient and understanding. When I knew my dog had reached the end, I called at about 3:00 p.m., and they let us come in that same afternoon rather than making her spend her last moments at a strange emergency vet. When we arrived, three women were there to help take her in on a gurney. She was 115 lbs so that was no small task. They lit a candle in the main waiting room and in the exam room, and they put down a soft blanket for our dog and for us to lie on with her. Dr. Dani explained everything and gave us ample, unrushed time to say goodbye even though by then it was nearing closing time. It was all so peaceful and respectful of our beloved dog. And throughout the 10 years she was their patient, they were always professional and always very kind to us. I am so grateful for the way they helped us when my dog passed away. It was so incredibly painful, and their help meant so much to our healing to know that she died with us, in a peaceful place, surrounded by respect and care, with her wonderful life honored.

My 11 year old Maltese had to have 3 teeth pulled and I was a basket case but, I knew I was in the…read moreright place because Lily had been seen there on a number of times and they were so good with her and she loved them. They have always been very informative and reassured me. Things would go fine which they did and weeks later Lily is back to her usual self eating playing and acting like she never went to a very traumatizing dental experience. They took very good care of her and me and didn't drain my wallet. They have been my go to Vets for years for all four of my animals. And will be for years to come!

wes baff is an amazing vet he has taken care of my dogs for years he is super knowledgeable and…read morealways diagnoses and treats my dogs spot on. i will never use any other vet other than dr baff! thanks wes!

Wonderful! Lauren and team were so helpful when we had a last minute need pop up for our dog. They…read morewere accommodating, professional, and thorough during the exam. Love Plumtrees for a pet!

My Katie and I are so grateful for having Dr. Shelly take care of our Maddie. He is brilliant and…read moreKNOWS our girl. I trust him to be kind and yet, honest about possible outcomes. Dr. Shelly explains his diagnosis clearly and actually tells you whether you need to worry or not. I believe him. And I believe in him. You cannot pay for someone to CARE and Dr. Shelly truly cares about Maddie. Too bad I can't give 10 stars!!

Outstanding compassion and care for Your pets! Dr. Sheldon Steinmetz is absolutely the best!! Can't…read moresay enough about him and his staff!! I've been taking my Himalayan cat there for almost 13 years! Dr Steinmetz takes time to explain things and truly cares for the well-being of your pets! Joan P

If your looking for the very best animal vets in Western CT, look no more than Dr. Rita Power, Dr…read more Frances Paulin, and the entire staff at Bethel Village Animal Hosp. In our opinion, the professionals at Bethel Village are the best. Our three rescue dogs, and two cats have been treated and cared for by these fantastic women at Bethel Village Square Animal Hosp. as if they were their own pets. WORDS cannot characterize how grateful we are, and how grateful our animals are to have Dr. Power in their lives. Walter & Miriam Pachniuk Newtown, CT

Very friendly and calm staff. Shared a lot of advice since we haven't had kittens in over 20…read moreyear's. Dr paulen was awesome with the cats and talking to them. Each cat had it's moment either with the shots or nail clipping. Great job

Had a situation with our cat where she wasn't eating or drinking and totally inactive for a couple…read moredays. Called as soon as they opened and was told curtly they could give me an appointment in 6 weeks, or I could take her somewhere else. No emergency appointments left. Really?!? Not exactly what I look for in a vet. I should point out that the actual vets are great. But the woman booking should find a new line of work. No compassion or love for animals.

It's hard to find a vet who's compassionate. Dr. Maizel and the team did a great job nursing our…read moreold cat back to health so we could have a little more time, and when she couldn't take it any more, they helped us say goodbye and couldn't have been more understanding. If we get another kitty, we'll trust them to Candlewood.

Magali Pesantez, or Dr. Maggie, as she urges clients to call her, is the best veterinarian we have…read morehad in the 11 years we've had cats. We have been through a half dozen in Western Connecticut and the Capital region. Dr. Maggie's record speaks for itself. she has notably been so often correct in her diagnoses, treatment recommendations and prognoses that she puts other vets in the region to shame. Don't be put off by her strong Ecuadorian Spanish accent. She is in fact well-spoken, and is more than willing to answer questions, and explain her thinking. Her staff goes so far out of their way for pets and their owners that I'm . embarrassed to count the number of times they picked up the slack for us when we were so distressed about a sick cat that we couldn't think straight.

Do not bring your animals here. Dr. Maggie is a swindler. Swindled me for the last time 6 months…read moreago fabricating my cat had a heart issue, false. she charged me $1200.00 for xrays and wanted to repeat tests 2x year. My cat does not have a heart issue per an honest Vet, Dr. Robb. Stay away!