1. Robert E Frank Real Estate

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Lake Villa, IL

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Robert E Frank Real Estate

5.0 (1 review)

Services - Robert E Frank Real Estate

Buyer's agent

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Commercial real estate

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Berkshire Hathaway Starck Real Estate

Berkshire Hathaway Starck Real Estate

(3 reviews)

2 years ago I went through Berkshire Hathaway to rent my apartment on the square in Woodstock. My…read moreagent was Melissa Leetzow. I am a pretty level minded person but this has to be one of the meanest, most rude and unprofessional women I have ever met. Throughout the whole 2 years of me being here.. she has been just awful. Foul language directed towards me, not returning calls or emails.. you name it, she's everything a good business woman shouldn't be. Very entitled and very cold. It's such a shame she is working for a company whom, from what I can see, has nothing but good reviews. This was my first apartment, I am 22 years old (20 when I got it) and it was such a bad experience for me because of her. Never was I late on a rent payment, the apartment was always clean, and I always tried to be friendly and nice to her regardless of her mean demeanor and poll in which she refuses to remove from her rear. She recieved everything she asked of me always on time, and 2 years later still so bitter. I can't stress this enough- she's been horrible from DAY 1. If you go through Berkshire Hathaway... I would definitely try to avoid this one and save yourself a lot of anger and frustration. Honestly if I could go back I wouldn't have even gone through this company in the first place knowing what kind of person I was going to have to deal with. So happy to be moving and not have her be a constant issue anymore.. guys I promise she really is a constant one. Wouldn't wish her on anybody.

Miriam Schmitt is an agent there. She is disrespectful of your time and lacks common courtesy…read more Very disappointed.

Miller Chicago Real Estate

Miller Chicago Real Estate

(32 reviews)

Near West Side

Do not rent any apartment that's run by Andrea Miller. They are unresponsive to any issue through…read morephone call, text and emails. Miller tells you to make a portal request (that also goes ignored). They ended up blocking my number when I simply asked for my parking remote deposit back. It has been over a month since the end of my lease, and they never returned my money. Only after I posted a Google review, they said the parking remote was broken. How would I have moved my car out of a gated parking spot without a functioning remote? When living there, I had dirty water filling up my sink and overflowing onto the wooden floors due to a plumbing issue related to another unit in the building. It took Miller two weeks to send a plumber to fix the issue. I was putting towels down to avoid damage to the floors but the water was non-stop. I was washing my dishes in the tub for two weeks. As seen in the attached photos, I warned them that there would be inevitable water damage from this. I quickly noticed the water damage due to their delay in fixing the plumbing issue. I documented this in the portal with pictures. The portal request, texts, calls and emails went unanswered for months. When I finally got ahold of Andrea Miller on the phone, she told me that the water damage was my fault! She told me to contact my renters insurance, saying the repair was my responsibility! When I demanded flooring contractors to inspect the damage, the contractors laughed and said this was fully the responsibility of Miller management. The damage to my flooring was fixed TEN MONTHS after the plumbing issue. My rent was even raised during this time. See photos attached with dates to het a glimpse of how you will be ignored as a tenant. My lease over October 31st, and when I contacted them to return my deposit for the parking remote/ keys that I returned, they BLOCKED my number! Avoid this management nightmare at all costs.

I'm a current current resident, I don't typically write reviews, but this might be the only way to…read moreget any kind of response from this company. Communication with this leasing company is virtually nonexistent. They don't provide usable contact information--just a single phone number that leads to an automated message directing you to the resident portal, where they don't respond or resolve any inquiries submitted there. The phone line doesn't accept voicemails, and it simply disconnects. When I tried finding the "emergency phone line" listed in my lease, it didn't exist. Maintenance issues are similarly ignored. Residents are told to submit requests through the portal, but my requests went unanswered until I called repeatedly. Even then, the issues remain unresolved. The address wasn't registered as a residential location with any internet providers when I moved in, leaving me with no way to set up Wi-Fi and no updates from the company on what was going on. Upon move-in, the unit was unfinished, with missing trim, uninstalled wall hooks, missing lightbulbs, and an entryway stairway that remains incomplete. Sawdust and dirt from construction were also left behind. None of these issues have been addressed. I asked them to confirm in writing that the unfinished trim wouldn't result in move-out charges, but they've ignored me. Key aspects of the signed lease have also been blatantly violated. My unit includes a storage space, but I've not been assigned one or given a key. The stove was non-functional when I moved in--also a clear violation of the lease. Despite reporting this immediately, submitting multiple requests, and even threatening legal action citing renters' rights, the company has done nothing. I still don't have a working oven. There are additional unresolved issues, including: - I was promised a key fob for front door access, which I still haven't received. - I have no instructions on how to set up the call box for guest access. - I don't know where the residential mailboxes are, nor do I have a key to access it. As a result, I have no idea where my mail is being delivered. - Dumpster and recycling access is through a back door that locks behind you. I haven't been given a key to re-enter through that door. This company's lack of communication, accountability, and follow-through is astonishing. Every time I manage to reach someone, they either have no answers or pass the buck. Dealing with them feels like talking to a brick wall. At this point, I just want my questions and issues to be resolved. I wouldn't recommend this company to anyone.

Robert E Frank Real Estate - realestatesvcs - Updated July 2026

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