I had Invisalign done here, and I couldn't be happier. They really listened to what I was concerned…read moreabout and accommodated that. I'm a voice actor, so I had some specific needs and concerns. Everyone is professional, friendly, and helpful. I'm finishing today and getting my retainer! I'm very happy and definitely recommend them.

Dr. K and his team are amazing. His team has always provided great customer service during my…read moreentire treatment. They have always worked really well around my work schedule and have fit me in last minute a few times. I would definitely recommend Dr. K & his team for your orthodontic needs. I am completely happy with my treatment plan and I love my smile.

I had my first appointment and got my braces on today at Valley Orthodontist in San Rafael with Dr…read more Rocha, and I honestly couldn't be happier with my experience. From the moment I walked in, Anna at the front desk made me feel welcomed and comfortable. She was friendly, organized, and took the time to clearly explain all the payment details and options, which really helped me feel informed and confident moving forward. I never felt pressured -- just supported and well taken care of. Dr. Rocha was professional, knowledgeable, and very reassuring throughout the entire process. He explained everything clearly before starting and made sure I understood what to expect. I really appreciated how attentive and patient he was. Abby, the assistant who put my braces on, was amazing. She was gentle, thorough, and constantly checked in to make sure I was comfortable. Getting braces can feel intimidating, but she made the whole experience smooth and surprisingly easy. The office is clean, welcoming, and runs efficiently. From start to finish, it was such a positive first experience, and I'm actually excited to begin this journey. Highly recommend Valley Orthodontist and Dr. Rocha to anyone looking for quality, compassionate care in San Rafael!

Dr. Rocha has taken great care of my son since the start. But even before that, Dr. Valley and her…read morestaff have been nothing but exceptional in identifying Noah's needs and when to start. He had Invisalign started a little over 2 years ago and now has a gorgeous set of straight teeth. They allowed him to be independent in going to his appointments and because of that he had gone from a teen with very questionable hygiene standards to being truly diligent (with no parental prodding!) in his dental care. He managed to not lose a single tray and I have to say it was as painless a process as I could have ever hoped for- considering he's a picky kid, this was the best route for him and I don't regret it at all. I credit the incredible attention and care of Dr. Rocha for helping him get through this milestone. Thank you!

The best Bilingual Doctor in The Bay Area. Mi tratamiento de Ortodoncia fue super eficiente y el…read morestaff super friendly y super claro con todo. Gracias a todo el staff de Marin Ortho. I really appreciate your treatment!

Update: After my…read moreoriginal review, I was told that Dr. Gorton had agreed to a full refund of everything paid for my daughter's treatment. We followed up to accept that resolution, and were then told that Dr. Gorton had "taken the offer off the table." This doctor seriously injured my child, left her treatment unfinished without regard for my daughter's health, and has now withdrawn the refund that was previously offered for treatment that was never completed. The result is that care that took years is now reversing, and we are having to pay additional thousands of dollars to address the damage. Based on our family's experience, the lack of follow-through and reversal of promises and agreements made has made an already devastating situation even worse. Any prospective new patient should be very cautious. Based on our family's experience, when something went seriously wrong, we were left with no meaningful recourse other than formal legal action, and no care for the actual patient and their treatment.

We are from out of the area and needed a Orthodontist for an irgent matter of removing our…read moredaughters braces. We can not thank Dr.Haney and his receptionist Alyssa for working out the details to help make it happen. Dr. Haney was very professional and from our brief interaction you can see he has a very kind, generous, loving heart! THANK YOU HANEY ORTHODONTIST!!!!

I regret choosing this orthodontist. What a nightmare!…read more Dr. Haney recommended Invisalign to close a small gap between my teeth in preparation for a bridge. I was told the treatment would take about two years and cost approximately $8,500. I followed the instructions carefully from 2021 to 2023. I wore my aligners day and night, attended all required appointments, and paid the full amount through the office's progress billing system. Unfortunately, the treatment was not completed successfully. When I moved from California to Oregon in late 2023, a new orthodontist evaluated my treatment progress and determined that the Invisalign treatment had not actually finished correcting the spacing between my teeth. In order to complete the work, I had to undergo additional orthodontic treatment and pay approximately $2647 out of pocket to the new orthodontist to finish what the original treatment was intended to accomplish. When I contacted Dr. Haney about this, he initially declined ANY responsibility. After further communication and with the help of Invisalign Corp. he later stated he would send $847 toward the additional cost and asked for my mailing address. I provided it, but the payment was never sent as he failed to uphold his promise to me. At this point, the additional orthodontic treatment I had to undergo represents duplicative costs for work that should have been completed under the original treatment plan: $2,647. After multiple attempts to resolve the matter privately, I received no further response. Because the issue remains unresolved, I have filed a formal complaint with the California Dental Board. I would still prefer to resolve this matter professionally. If reimbursement for the additional treatment costs is provided, I will update this review to reflect that the issue was addressed. If you are seeing this message, it was never addressed!!!

Very friendly employees, great service. would highly recommend…read more Enjoyed spending time with interesting people. Looking forward to future work.

We just finished our first round of Invisalign for our 9 year old. Very much enjoyed the service,…read morestaff, and expertise. 10/10 experience.

I've been disappointed by how much the pricing has increased over time, particularly for something…read moreas straightforward as a replacement retainer. There no longer seems to be any consideration or loyalty pricing for long-term patients. After calling around to other local orthodontic offices, I found comparable replacement retainers for nearly half the cost, and overall pricing differences that can amount to thousands of dollars for similar services. I've had orthodontic care at other offices in the past, including a more affordable practice in Novato (now retired) and Wilson, and the quality of results was the same. Unfortunately, this office now feels far more expensive than others offering comparable care. While the staff and outcomes have been ok, the pricing no longer feels competitive or reflective of long-standing patient relationships. I would encourage prospective patients to compare pricing with other offices before committing. Also, most advanced offices offer scanners instead of molds, so much more precise! And now if one loses retainer the can use scan avoiding costly old fashion mold replacement. Probably no good for $ for dentist but great for patients!

I really love Wilson & Kim Orthodontics because they provide exceptional, personalized care with a…read morewarm and friendly atmosphere. The team is highly skilled and knowledgeable, ensuring that each patient receives the best possible treatment tailored to their unique needs. Their state-of-the-art technology and modern techniques make the entire orthodontic process more efficient and comfortable. Additionally, their commitment to patient education and clear communication fosters a sense of trust and confidence in their care. Overall, the professional yet compassionate approach of Wilson & Kim Orthodontics makes the journey to a perfect smile an enjoyable experience. I had this duplicate review in my drafts but forgot to post it and thought I'd post it anyways.

Dr. Valley is a thorough orthodontist and runs a very tidy and organized business. She sees my kids…read moreand has done a good job with them. I find communicating with her to be an odd experience most of the time though... There are an unusual amount of awkward pauses and a tone that seems to imply I might not understand the basic information I'm being given. I always feel as if I'm having a conversation with a robot that has been programmed to speak to children. I haven't decided whether to chalk it up to personality quirks, which intelligent people often have, or if she's maybe judging my intelligence on my appearance. I may not fit the mold of mundane suburban existence, but I do hold an advanced degree in a field of life science, not that one needs to in order to understand a basic update regarding their kid's braces. Anyway, the rest of the office staff are very easy to communicate with and highly organized. All in all I would recommend them.

Dr. Valley has been my family's orthodontist for years now, and we don't have a single complaint!…read moreMy father, two siblings and I have gotten our braces / invisalign with her. Dr. Valley is incredible--she always knows exactly what she is doing and is fantastic at explaining everything and addressing any concerns. She is very kind, patient and warm-hearted. She always makes an effort to accommodate our schedule (despite her extremely packed one), and always makes herself available for any questions over the phone (even in the evenings) or emergency appointments in case a bracket falls out, or a wire is hurting, etc. The entire staff at Valley Orthodontics is always professional, polite and on top of things.The office is super cozy, clean, and fully stocked with refreshments (water bottles, hot cocoa, etc.) I would DEFINITELY recommend going to Dr. Valley! =)

Dr. Carlson and his team at Simple Orthodontics were absolutely stellar. Dee made my son feel…read morecomfortable and at ease throughout his entire visit. She was not only warm and patient, but she immediately established trust with him, allowing her to take all the dental records in a way that he actually found cool and fun! Dr. Carlson was incredibly personable and sweet with my son, asking him questions directly and including him in his consultation. He listened to my concerns, advised on the next immediate steps and also put a plan together for long-term goals. He uses the most up to date and innovative technology, yet is still conservative and incredibly mindful in his methodology and treatment. As a dentist myself, it is of the utmost importance for me that my son has not only a comprehensive approach, but also a thoughtful one considering all the different factors in his development. I value Dr. Carlson's expertise and respect his pragmatic approach. I know he is not only looking at my son's teeth and skeletal development, but also his current and future smile, his airway, his speech, his future experience with orthodontics and how all of this will affect his social development and overall health from childhood to adulthood. Aside from being in the field of dentistry, as a Mom I also need to follow my intuition and after our first visit I know my son is in great hands.

Dr. Carlson is one of the most attentive and unflappable doctors I've have ever met. His enthusiasm…read moreis infectious, and he is very focused on his patients. We've been amazed at the treatment our daughter has received, and wholeheartedly recommend Sean to our friends and colleagues. The office has a great staff, and is equipped with some most amazing 3D imaging equipment. It makes you feel like your at ILM or Pixar rather than a orthodontic office. The pricing is fair, and the total charges are set for the duration of the treatment (even if you run into surprises). Basically, if you or your family needs orthodontic care, you won't find a a better service or more committed care than Carlson Orthodontics.

This review is long overdue - I'm so happy that I decided to get braces after all these years! As…read morean adult, I was embarrassed to wear braces, but Dr. Lee and his team made me feel so comfortable and confident. Treatment went by fast and now I am more confident and happy with my smile!

We love Dr. Lee and Jasmine! Both of my kids (one boy, one girl) had their braces with Dr. Lee and…read morewe were very happy during the course of their treatment and we were delighted with the results! They are very accommodating with appointments (I never had to take either of my kids out of school once) and appointments always started and ended on time. My husband and I both work in SF so the logistics of going to the orthodontist can be hectic. My daughter said Dr. Lee and Jasmine were always very gentle and did not cause her any pain. They also take insurance and are good about dealing with yours for you :) One of my biggest pet peeves in Marin is dentists who do not take insurance and make you deal with it on your own. I would recommend Dr. Lee and his office for your braces without hesitation!