Was a bit shocked by the agent's attitude upon answering my call, since there are only positive…read morereviews on Yelp. She was not friendly at all. Gave me some information regarding home insurance, which I appreciated. But overall below-average customer service. I called another Farmer's insurance agent on Yelp right after, and received a 100% better attitude and professionalism.

Kelly is truly conscientious and cares about her clients. She makes sure that you have the correct…read moreamount of coverage for your situation so that you and your family and belongings are adequately covered. She is also always a phone call away.

I have been with Catherine Ho's office for more than a decade. She has assisted me with so many…read moresituations. Just recently had a fender bender as both parties backed into each other (oops) and she answered and explained everything to me as I am clueless when it comes to insurance claims and such. She is just a a pleasure to work with and I highly recommend her and her staff Hands down amazing! Thank

It's been over 10 years since the last time I gave a 5-star review for Catherine, and she's due for…read moreanother one! She's still friendly, responsive and goes above and beyond what is asked of her! Get in contact with her and you will not regret it, I promise!

We have had Brandon Yim's insurance since 2021 and couldn't be happier! Our policies were initially…read morepurchased from Randall but over the years we have been helped multiple times by both Michelle and Henry. Brandon's team is not only helpful, they helped us maneuvered and stayed every step of the way during our water loss claim on one of our policies. Never once have they ghosted us or neglected our inquiries either via email or phone call. We are very thankful to have such great insurance company and agent. Henry in the past couple of weeks has been patiently and meticulously reviewed all of my policies, answered and provided explanations to my every single question. He also ensures that I do not overpay and even helped me save $$ on the areas that he thinks I can be qualified for corporate discounts. Thank you tremendously Henry and the rest of Brandon's team!! I would have given you guys 10 stars review if I could!

I've been with State Farm Insurance for over 35 years originally with Ed Bright and now with…read moreBrandon Yim who now owns the business. With all the "noise" around insurance in CA, I feel very fortunate to have State Farm handling my policies including homeowners insurance and car insurance (previously also had rentals and had State Farm representing those too). I've been working with Henry Ha at this office and am very pleased with the service I'm receiving. Henry is professional, knowledgeable, courteous, customer-focused, patient and his follow up skills are superb. He makes the time to listen, understand the customer's needs, and answers all questions in a timely manner. If he doesn't have the answer, he researches the issue and gets back to the customer of the outcome. I'm appreciative of State Farm particularly Henry and Brandon. Thank you. Best regards, Susan

Disclosure: Al is a friend of mine, we used to work together sometime ago back in the middle ages…read morealmost (Just kidding!) but I can say with confidence that Al is hands down honest, competent, friendly, and and just a great guy to talk to and work with. And he searched and got me a really good deal on all my insurance needs that got me good coverage and saved me $$. I recommend him to anybody.

Our family has had policies with Connell for over twenty years. I can't say enough good things…read moreabout them. The service has been impeccable since day one. Everyone I have worked with has gone above and beyond! For the past few years I've been working primarily with Jacqueline. She is extremely responsive and although I feel like a pest sometimes she always sincerely ensures me that she is happy to help. I feel like she's really looking out for us. Erik is awesome too!

We have been using Brian as our insurance agent for many years now - Home, Auto, PLUP, etc. Brian…read moreand his team, Ian and Marina, are great to work with! Always responsive with our emails, calls and very helpful in explaining all things insurance - highly professional team and very honest. Brian and his team really look out for their clients, explaining insurance coverage until you are comfortable understanding the coverage you are buying. Most recently, we were in a car accident and our car was damaged beyond repair. From the moment we called State Farm, Ian picked up immediately, we knew we were being taken care of by the best. We can't say enough about the high level of service Ian provided us immediately after the accident occurred - getting us connected with claims and staying on the phone with us with the claims agent, helping us navigate the tow truck situation so the city didn't impound our car unnecessarily, staying on the phone with us until friends came to pick us up because it was dark outside and following up with us the day after to make sure we were alright still and if we had any questions about the claims process. Brian and his team treat their clients like family. Thank you for all the years of taking care of us!

Called the office to make some inquiries on HO6 policy, which State Farm stopped offering last year…read more(I was unaware of this policy change). The staff Ian patiently explains alternative options to me and made helpful suggestions. Great customer service and professionalism!

Trying to get insurance in this day and age can be a huge pain. You need smart, dedicated,…read moreexperienced agents to get you what you need. Tammie and Nicole went above and beyond and I couldn't recommend them more!!

Today was my first time using Tammie Pereira Insurance Services to renew…read moremy company's annual vehicle registration. I called today and got an appointment right away! Nicole answered the phone and she was most helpful. The service was fast and friendly and I will definitely be using Tammie Pereira Services in the future and I truly appreciate the great customer service I received from Nicole. Thanks for taking care of this, Greatly Appreciated, Rod Cooper, Felton Institute, San Mateo

Dennis really knows his stuff. After 26 years in insurance, you can tell he has a ton of experience…read moreand genuinely cares about helping people understand their coverage. His communication was great, he answered all my questions, and explained everything in a way that actually made sense instead of making it overly complicated. Super professional, easy to work with, and very knowledgeable. Definitely recommend reaching out to him if you're looking for an insurance agent in California.

As an insurance agent, Dennis Biscocho is the worst agent we have allowed to work with our…read moredecades-old business. He is by far the most dishonest vendor we have ever had. AVOID falling for his begging tactics to get your business, as you, too, will regret the massive losses that he will bring upon your business. To say we regret having had him as our insurance agent is an understatement.

Never replied despite two tries. I gave detailed info for an umbrella quote Thu and was told I…read morewould hear back by end of day Fri. That didn't happen, so Mon I called again and the person answering the phone found my info and said the agent working on it told her she would call me back within an hour. Nope, absolute silence. It's now Tuesday afternoon. I'll find another agent.

Is this place still in business?…read more I called twice today, phone tree, no live person, twice was disconnected after the message saying "you will now be connected." I give up, will try another insurance agent for my needs. 3 options were stated; 1 - existing policy 2 -new business client 3 - other such as billing payment etc. The first two were not applicable so I selected 3.

Marilyn Wong -State Farm consultant has been my personal for over 40 years. It's hard to believe…read more Her services have been outstanding. Extremely responsive and communicative. I will stay with with State Farm forever. A great Thank You to this team !.

Marilyn Wong has been our State Farm Agent for many years. She has handled my auto, home and for 9…read moreyears business insurance. Her office is reliable, responsive, trustworthy, easy to work with. If you're looking for an insurance agent to handle your needs, I highly recommend Marilyn and her staff.

I had my car insurance with AAA for a couple of years and I thought I was getting a great deal…read more When people recommended me to go to Slavsky, I was pretty skeptical at first. I knew I was getting a good rate and thought that in the best-case scenario I'll save like $20 a year on my car insurance and I will end up being insured by some small unknown company. It was time to renew my AAA for another year and I decided to give Slavsky a chance. I spent some time on the phone with them -- about 20 minutes total, I'd say. I ended up saving like $170 per year or so and the new insurance company is Mercury -- which is totally cool in my book -- I know Mercury and I trust them as much as I trust AAA. Spend 20 minutes on the phone and another 20 minutes on getting/signing all the needed paperwork to save $170? I'd do it everyday, if I could.

The first insurance I went with through Slavsky was Greenpath. They had very low premiums, but due…read moreto the fact that they decided to change to full payments instead of monthly payments, I asked Slavsky to help us find another insurance company around the same price range. We signed with Kemper, and although Kemper was very incompetent with a recent claim, Slava from Slavsky stepped in and sped up the claim finalization. Without their help, our claim may have gone into its third month, when claims should not be taking this long. All my thanks to Slavsky (now Perfect California), and I will continue with Slavsky for all my insurance needs!