I have been a patient at EZ Smile for over 11 years, and am happy with their office staff,…read moredentists, and services. Veneers, crowns, implants, and regular cleanings. And I highly recommend Ozzy, the hygienist. The first time he treated me was for a deep cleaning, which was expensive, but worth it. I had problems with infected and bleeding gums, but after his deep cleaning, those issues vanished. He is very thorough, and very quick at his work. Also very personable. I complimented him to Dr. B., and told the doctor: "Ozzy is good. Keep him." Fortunately, Ozzy has been my hygienist every time for the past few years, and I go to EZ Smile every four months.

After several emails back and forth, they did refund me $300 to honor the price listed on their…read morewebsite. This felt slightly better although the whole experience left a bad taste in my mouth and I won't be back.

Let me start out by saying that I HATE GOING TO THE DENTIST!…read more It's the most uncomfortable feeling in the world when there are people pushing stuff around inside your mouth and telling you to open wide! But Dr. Chin and his staff make the whole dentist-going experience at least bearable. They are very professional and sanitary and make the whole hour go by very fast. Their receptionists are very friendly and helpful too!

It was very difficult to get my parents established with this practice. Initially, I tried to…read moreoverlook concerns because I understand healthcare offices can become very busy. Unfortunately, we experienced repeated issues with communication, follow-up, and professionalism. After my mother had a tooth extraction, she was sent home without clear after-care guidance. She experienced significant bleeding through the gauze and was unable to reach anyone at the office for assistance. She ultimately had to call another dentist for advice on managing the bleeding. A few days later, she still did not know whether her stitches were dissolvable, which should have been explained at the time of the procedure. Only after she followed up were arrangements made for stitch removal. More recently, my mother received a crown and experienced severe pain once the numbing wore off. She could not chew and even lightly touching the area was painful. I suggested she request a bite adjustment. Again, no one answered the phone, so she went directly to the office and received an adjustment, but her pain continued. She was advised to take high doses of pain medication despite her age and history of renal insufficiency. She took only what she felt she could tolerate safely. At her next appointment, which was scheduled for a filling, I attended with her to discuss pain management concerns. The assistant who prepared her was kind and explained that the nerve may need time to settle after the previous procedure, and we appreciated that explanation. When Dr. Scarfe arrived, the interaction became uncomfortable. He expressed frustration that my mother had not followed the medication recommendation. I explained that she had concerns due to her kidney function and asked that we speak respectfully and professionally. During the discussion, he acknowledged that he did not know her current labs but continued to insist the recommended dosing was appropriate. As I translated for my mother, the conversation escalated further and he ultimately declined to continue treatment. At that point, I agreed and chose to leave the practice. I thanked the assistant and receptionist for their help and accepted the referral that had been provided. As a healthcare professional myself, I found the interaction disappointing. My concern was not disagreement about treatment recommendations--it was the manner in which concerns were addressed. Patients deserve individualized care, respectful communication, and consideration of language barriers. If communication is difficult, interpreter services or designated contacts should be used. I cannot recommend this practice based on our experience.

Hands down, Dr. Cayco is the best dentist we've been to. (And we've been to a lot!) she's caring,…read moregentle, and extremely talented/knowledgeable. I trust whatever she tells me and all of her recommendations. Zen Dental's offices are very clean, modern and gorgeous. They even have a waiting room offering patients coffee and tea. However, I've never had to wait long enough to enjoy it! They take you in very quickly. Bottom line, this THE BEST DENTAL OFFICE in all of Sonoma County. Don't believe me? Check it out!

10 years ago I had the most uncomfortable dental exam and cleaning of my life at zen in which they…read morehad to completely redo my X-rays and then the cleaning itself was very painful and the hygienist was condescending. I had no cavities or any real problems but she still managed to project horror at the state of my perfectly fine teeth. At check out the office assistant told me I needed to book a 4 appointment round of scaling and root planing--which was not discussed during my visit other than the doctor saying "you could develop gum disease" not that there were any signs of it at the time. I booked the appointments but it didn't feel right. Why do invasive procedures on healthy gums? I canceled the appointments and didn't go back. 10 years later I'm extremely happy because I have no gum disease and haven't had as much as a cavity since that appointment. Sometimes invasive dental work can cause much more harm than good if not needed. And why be so condescending about a perfectly healthy mouth? None of it makes sense. I would advise everyone to steer clear of this practice unless they have made major changes.

The most compassionate, understanding, knowledgeable Doctor(Michael Rice) and his extraordinary…read morestaff, using state of the art robotics technology, literally transformed me and my life with dental implants that have allowed me to go out into the world and smile, laugh, talk and interact with others. Beautiful teeth at an affordable price.

After a new crown and two cleanings, I think Dr Lara Rice and staff…read moreare very good at what they do. I had one of the best cleaning/exam's and they answer all questions and understand my concerns. After 25 years with another dentist, I have found a new dentist that does great work and treat me like a friend. I do recommend this office to anyone looking for professional care.

The dental hygienist does an excellent job of cleaning my teeth! And the dentist are very helpful…read morein making sure that your teeth and mouth are healthy. And they do the best they can to help you learn how to brush your teeth and to do it twice a day for two minutes. They encourage you to use a water flosser and electric toothbrush.

Outstanding dentists, compassionate, always excellent care, and they're very reasonable. Family &…read morefriends have been going to them for years. Highly recommend. Office staff are very friendly, take time to answer any questions, and book appointments efficiently.

The best of the best. Competent, caring and courteous. I give them five stars! My surgery went…read moreextremely well with no pain afterwards.

Everyone was so kind and helpful, the procedure went very quickly and I woke up with a cozy…read moreblanket. Dr. Rogers had explained everything, and the pre and post op instructions were well detailed and easy to understand. Amazingly, I had almost no pain afterwards and healed up well. There is also parking right outside the door so you don't need to stumble very far in your post op haze. If you have to get oral surgery done, release your anxiety and come here. You will be well cared for.

The best dentist office I have ever been to. Professional, kind and highly skilled dentists and…read moresupport staff make for an excellent experience. They are at the top of their field using the best most current technology and products. They are also super attentive and fundamentally kind. My forever dentist!

As a patient who needed extensive work of every type and kind, I can say Fountaingrove Dentistry…read morechecked the box at every level every time . At one point or another, I have had every one of the incredibly talented practitioners spend some time inside my mouth. The level of professionalism runs deep and wide. I can't say enough about the kindness and careful approach from the literally every person that you speak to from finance to finish work. No one cares more about your smile.

My wife and I began coming here about 5 years ago. I could not ask for a better Dentist and team!…read moreThey never try to up sell me on things I do not need. And I feel my teeth and oral health in general are doing better because they have given me extraordinary care! I am forever grateful to have such a remarkable dental team on my side!!!

I loved my dentist in Novato. So moving to Santa Rosa I was nervous. What a wonderful surprise to…read morehave a Dentist just as wonderful as my one and Novato. The front desk attendant Russell is very kind. I really don't mind my visits to the dentist. They are very attentive.

It is always such a pleasure to see Jill for a teeth cleaning. No one likes to get their teeth…read more"scraped", but Jill almost makes it feel like a spa treatment. She is so gentle, and always tells you what she is about to do next, which really relieves the stress of it for me. I hadn't had my teeth cleaned in two years due to C*vid, but Jill was so understanding and let me know that lots of other people are just starting to feel comfortable enough to get started again. Can't recommend this hygienist and dental office enough!! The best!!

Scam from the start. There's no Dr. Osendorf...that's just marketing. Intake paperwork is clearly…read morethe beginning of an up-sell scam. It starts with a threat of an $80 cancellation fee, then moves into "what would you like to do with your smile". SSN required to get through even the first of 6 pages. I opted to pay the cancellation fee and they didn't even ask me why. Find a reputable dentist that doesn't send out fake mailers.

I've been going to this dentist for 25 years, and I've never been disappointed. Dr. Wilson is top…read morenotch approach to 'dental problem solving' because he's down to earth, and has been doing cosmetic dentistry for a long time. My hygienist, Danielle, is meticulous in her work, and my teeth always feel great after she's finished. The staff who work the reception area and take care of billings really know what they're doing. I've never had an issue with insurance coverage when they handle the paperwork for me. All transactions are super quick and friendly.

This guy is an amazing dentist. I was suffering from a toothache & two loose teeth, I could only…read moreeat on the right side. I was popping Motrin like Tic-Tacs and applying Orajel around the clock. I called the office to report my symptoms, they were able to get me in the same day for an urgent appointment. Dr. Wilson was very prompt with providing me with an x-ray along with a diagnosis. He took care of my problems and I left a happy camper. I recommend Dr. Wilson for a regular dentist he's very knowledgeable, kind, and polite.