My wife's car was sideswiped by the insured. I called BIG Agency to provide the details within…read more1-1/2 hours of the occurrence. An hour later they called with all the details and provided them to us advising that the insured's insurance company would be in touch within 24 hrs to make arrangements for repair. It was a great pleasure working with someone who valued my time so we could carry on our daily business while the BIG Agency handled the details. I would highly recommend them for anyone looking for a good insurance with a fair deal and a team who cares about me.

You've always been extremely helpful and great finding the best coverage and cost for me.read more

I switched to Allstate when I bought my house on recommendation of my mortgage company, and I have…read morenot been disappointed. This office is amazing! All the staff is so friendly and helpful. They are excellent at explaining the sometimes confusing ins and outs of insurance. Dan set up my initial policy a yr ago and was excellent. At my yr review I sat down with the owner, Julie, and was very impressed. She took a lot of time with me reviewing my homeowners, umbrella, and auto policies for any ways to save money or for important things I may want to add tailored to my life. Whether you have Allstate or not I highly suggest sitting down with this office for even an estimate. They will do everything to get you the best price for the best coverage. PS the homeowners policy was HALF the price of all other companies while still being well covered, which is why my mortgage co steered me in their direction!

We have been using this office for our insurance for a few years, and we have had great service! I…read morecalled in last week to let them know of an update, and the individual that answered the phone let me know that she made a note to call me back if she didn't hear from me within a few days. Their rates are the best (for us), and we couldn't be happier with the service (they have never tried to push any products or additional coverage). They are always more than happy to go back over our plan to make sure that we are saving as much money as possible.

1. Would not change me to paperless billing 2. Called to…read moretell me my bill was late? How can I have a late bill when I don't receive one? No follow through, told I would be mailed bill, information received absolutely nothing.

Had this insurance company for along time until recently got a new agent all was fine until he…read morewanted to revise our policy then he added other coverage, an billing us for things we didnt have or agree to also told the state we didnt have a policy after we went an found another firm to insure us at the same time,to have coverage overlap,the man is a former Mortician he tells people this,He should have stayed in that business cause he doesnt know insurance or how to deal with the living....

Excellent agent with deep knowledge of the market. Call 513.248.0758 for personalized help with…read moreyour insurance needs!

Hanna is awesome! You can tell that she really cares about her clients! She is very informative and…read morehelpful. We just switched over to a multiple car and homeowners policy. She made the process quick and painless! Highly recommend her office!

Thinks everyone has computer to see/ print off paperwork. They email to say bill is due, do not…read moreunderstand why after requesting so many times for a paper bill, paper by mail information they still do not understand not everyone has a computer to print invoices to send payment. So aggravating, looking for new insurance company.

He is very personable and works to get you the best policy. We feel like we are his only client…read more You definitely feel very appreciated.

Proactive and calls to review policies when they are renewing and to offer advice as your life…read morechanges

Quintin and his team are top knotch! He handles everything from my business to our cars, home and…read moreeven our camper. Thanks Quintin for being quality and trustable insurance agent!