4 year customer. Never missed a payment. I was notified about two weeks before my payment was due…read morethat they were dropping me. When I asked why I was told it was due to claims. I had two in 4 yrs and they were both roadside assistance that I pay for. Don't feel like my agent fought for me at all. My payments went up all the time. Started at $99 when I first got it and was $127 when I was dropped. NO ACCIDENTS NO TICKETS JUST 2 ROADSIDE WITH 1 ONLY BEING ABOUT 10 MINS FROM MY HOUSE. SUCH A JOKE!!!!

Great atmosphere and people. I've had a few issues here and there but have always been met with…read morepoliteness and understanding. They respond quickly to solve any issues I've had.

This guy (Jake) strug us along for weeks. He continued to ask for the same information over and…read moreover. I was at the point where I would just screenshot the information from email and circle it and send it back to him. Has anyone reading this ever had to wait weeks for an insurance quote? Shame on them for waisting our time.

This insurance company is a good company. My advice is that they need to watch what insurance…read morecompanies they recommend. I have Pekin insurance bad news and a bad mark on this good company. Hey you need to dump Pekin because it will give you a bad name. And really help your policy holders more.

I just want anyone whom is looking for the type of company that is honest & are real people to the…read morecore and live their lives by your word is your word. Like in the olden days the hand shake was your contract. Well you've come the right honest hard working Family that is there for you always. They go above & beyond. They have become like family in life for us to turn to for our Insurance needs, home, cars, etc. "Heiny Family Insurance" Always for US... We have been with them over 20 years by the way.

Chris, Katie and their team have been wonderful to work with and have saved me Thousands of dollars…read moreon my insurance costs for my personal and business insurance needs. I would recommend anyone call them and you will be pleased with their efforts.

Love this place and have nothing negative to say about it. Very informative and everyone is so…read morehelpful.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Batavia, OH area since 2017, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.