I had a procedure done on 7/30/24 and was told that the temperature sensitivity might take several…read moreweeks to subside. However, as of last week, the pain has become unbearable. I called the office to report the extreme discomfort caused by the procedure they performed. The office manager said they could see me, but only if I paid for another visit. I understand they need to make money, but I don't see why there should be a charge just to check their own work and ensure everything was done correctly, especially when I'm experiencing pain directly related to their procedure. My insurance no longer covers this office, and considering they've already performed two deep cleans and an initial visit, I would think they would take responsibility to help a patient in pain. I repeatedly asked to speak with someone higher up than the office manager, even the doctor, but was refused each time. Overall, I would not recommend this office to anyone.

I've been going here for years. Staff is always great! Same…read moreday crowns here! They have amazing technology to mill the crown same day. Just a short visit.

Drive by and see who's in their parking lot. Then go in their office. See if there is anybody in…read morethere. That will tell you something. They want to put implants in your mouth. Because they need to make money somehow. I lost a tooth because of the situation they put me in. I left ! The owner is running it. He has no people skills.

The dentist seemed caring..unfortunately he has an unethical office manager. A claim was submitted…read moreto my carrier and they requested additional information..twice. Instead of calling the insurance company and straightening this out, today I got a text that they had charged my bill to my card..no phone call to me just took the money. DO NOT USE THIS OFFICE..the manager is a shyster who could care less about the patients of this office.

Dr. McGuire and his staff are the top tier of dental care. He has been my provider for 15 years and…read moremy insurance network is contingent upon him over medical. If insurance won't cover him, I'll pay cash. Look no further!

I have called this place many times over the past 3+ years to try and make an appointment. The…read morefirst time I was told I would be put on a waitlist. Second time I was told I was 12th on list. Third time I called in I was told I was around 25th on the list and this last time I called was told there was NO list. I also just recently reached out again and sent a request out on their new patient portal online and received no response back. Why have a new patient form online if the intent is to never take a new patient and just string them along?

Extra charges at every visit. Nothing special.. gone to many different dentist because of…read moreinsurance.. they are all the same. The hours of this place are ridiculous.. closed Fridays and 1 hour everyday so the whole staff can take a lunch break??

Have always found Dr Lakayil and her staff terrific: professional, skillful and friendly. This week…read moreI had a dental emergency and they performed above and beyond normal expectations.

The staff was absolutely wonderful to work with, and the facility is nice and well kept, spacious…read moreand perfect for a dental office. I went in for what I thought would be a new patient exam and routine cleaning. I was advised after a review of my teeth by three different people (assistant, hygienist and dentist) that I would need a periodontal cleaning because I had some concerning spots of gingivitis. I was then told it was a fairly steep cost. Due to me being displaced from work, I simply didn't have the money to pay for it right then and there, so no cleaning was done. Fast forward, I end up going to a different dental office due to the fact that they were in network with my new insurance after I found a new job. That dentist reviewed my exam done by Library Park Dental, and I advised him that this periodontal cleaning was recommended by them. The dentist at the new office stated that he simply did not believe it was needed. He could see why there was concern due to some inflammation in my gums (aka gingivitis), but that a periodontal cleaning just wasn't necessary to fix the issue, and even mentioned that he was impressed with how well I take care of my teeth. By the way, that part is true - I am mindful of taking care of my teeth and I take pride in doing so! Anyway, I wanted to post this review in case anyone else was surprised to hear from this office that a more extensive procedure was necessary. I certainly was, and I do feel as though I was misled by Library Park Dental. The hygienist at this office stated that this would be necessary to prevent periodontal disease, which doesn't go away. I am thankful for preventative measures being recommended to me, but when it comes at my expense as a patient, I would hope that this was only recommended unless they thought it was completely necessary. I have no reason to disbelieve the new dentist as his response was honest and forthcoming by comparison. I also want to note that I'm by no means trying to insinuate that Library Park Dental is committing malpractice or anything of that nature - I'm sure they do great by the people that look to them for help. I'm only posting this in case this helps someone out there looking for some perspective, and/or if the practice sees this they can try to course correct.

Been a patient for years took one day and two staff members to disrupt a good thing. If the good…read morestaff members retire, I'm out.

My whole family went for cleanings as we have just moved to the area and needed a new dentist. The…read morecleaning itself was fine. However, we found the staff and team unknowledgeable and unfriendly. We needed a referral for some dental work and they didn't know who to send us to. Additionally, while I was waiting in the waiting room. A family who spoke Spanish entered. The receptionist refused to speak it back or find someone who spoke the language to help translate, they just spoke in louder English. I did not find the receptionists friendly or welcoming at additional appointments either, and I find it concerning that the dentist seemed unknowledgeable.

Service like you are a burden, Dentists don't work together as a team. Would never go here again if…read moreI didn't have to.

I had been looking for a good dentist since moving to Kenosha. This is the place. Easy scheduling…read moreand flexible hours. The Doctor takes the time to explain different options and does not talk down to his patients.

I got a lot of money in my mouth & I have had many superb dentists. Michelangelo is potentially my…read morenext great dentist. He & his staff while professional were also very personable & patient when they worked on my teeth. Michelangelo demonstrates pure passion for dentistry & dental care of his patients. After a normal cleaning, I saw my teeth the whitest they ever been outside of a special whitening treatment. :)

Been going to Dental 360 for a couple years. The girl at the front desk, Chinelle, is fantastic!…read moreShe was very helpful with scheduling and was able to answer my insurance questions. I have recently had problems with a crown and PC was able to help me out. PC took her time, listened to my concerns, and made me a new crown. She made sure my temporary crown was comfortable and would hold up until the permanent comes in. Thank you Chinelle and PC for taking care of me.

Dr Fatimah is horrible and pressured me to get all my treatment don't right at that moment. She was…read morein and out the office and I was left sitting there for a half hour before rushing me out. The front desk were so patient with me but the others seemed like they hated life and I was their punching bag

My dentists have been Doctor Jim Santarelli and Doctor Dan Santarelli. I have going to their office…read morefor 39 years. I started with Doctor Jim and switched to Doctor Dan when Doctor Jim semi-retired. They are both wonderful doctors and people. My whole family now goes to Doctor Dan now. We wouldn't go anywhere else! Our grandson, who is 5 months old, will continue the tradition.

I don't typically yelp, but I wanted to call out this dental practice. I have had some bad luck…read morewith dentists in the past and recently switched my family to this office. I have been there 4 times and each time, the staff has been very friendly and knowledgeable. Dr. Dan Santerelli is exceptional. Glad to find a dentist I can trust once again!

I have been going to this location for my dental work for three years now and I have had a great…read moreexperience under the care of Dr. Michelle DiStefano and all of her staff! Everyone is very professional and pleasant to talk to, the facility is clean and beautiful, there are TV's in each dental station where I can watch HGTV or some other show while getting work done, and there is a small play area where little ones am be entertained while I parent gets their work done too! Whenever someone is looking for a new dentist, I always refer them to this location and Dr. DiStefano!

I switched dentists due to my last dentist having a HORRIBLE…read more "bedside manner". It's always a risk when going to a new Dr. However, from entering the office, I felt comfortable and at ease. Dr. DiStefano's staff from the front to back were wonderful. I absolutely loved Dr. DiStefano! I was having tooth pain and she not only made me feel like she cared but that she was going to get my problem taken care of. The solution was a root canal in a tooth that wasn't even hurting. I found it hard to believe but it was true! She explained why that happens and when I got that tooth taken care of...my pain was gone! She is friendly, caring and KNOWS WHAT SHE'S DOING! My husband and (grown) daughter switched over to her as well and we are all very happy we did!