I initially considered Castle Dental as my new dental office, but my experience left me extremely…read moreconcerned. I forwarded them my dental X-rays straight from my previous office, which included both bitewing and full-mouth images (all taken a few months ago), but Castle Dental told me I only submitted bitewings and that I would need a full-mouth series. Given that these are only covered by my insurance every 24 months, and that I just got them done a few months ago, I would need to pay out-of-pocket for this. I confirmed with my original dentist that they had indeed included all X-rays in the email. This made me immediately distrustful of Castle Dental, because it meant that the office either did not check carefully or was misinformed about what they had in front of them. That alone was enough for me to cancel my appointment, but in fact, more happened. Additionally, the office could not provide an estimate prior to my appointment, stating they would only discuss costs in person. This is entirely counterintuitive. Patients need to know if their insurance covers services and what their out-of-pocket costs will be before sitting in the chair. I asked if it was possible for them to run a benefits pre-estimate, and it genuinely felt like they had never considered that. They ultimately said that they would leave a note in my account for that, but did not give me any hope that this would actually get done. Lastly, I was told I would need a diagnostic visit first, then a cleaning, then additional visits for any other necessary procedures. This felt like an unnecessary step to add appointments, potentially just to increase charges to me or my insurance. They scheduled the diagnostic for later this week, and said the cleaning would happen in May, at the earliest. I am moving out of state between now and May, so I requested that they cancel everything. Overall, the experience raised concerns about transparency and professionalism, so I decided not to move forward with Castle Dental. I am very disappointed with my experience. Regardless of scheduling not working out, I did not want to move forward with this office due to the other issues.

Terrible experience at this Castle Dental location. Terrible staff and terrible experience. The…read morepeople answering the phones would answer my calls and immediately say please hold and leave me on hold forever. They never took my calls until i called from a new number. I will say the only positive out of this was the hygienist, she should probably go to another office. I was told that I needed a filling and wasn't warned about it being on the wisdom tooth and that it could hit a nerve and cause or irritate infection, i believe this dentist didn't properly review my X-rays or warn me. As a result, i left the office in pain and worse condition than when i walked in. Shortly after i got a second opinion from another castle dental and the dentist there said he would not have performed the filling or he would've warmed the patient first of the possibilities or even referred them out to an endodontist before doing the filling. The dentist said i should try to get a refund, but 41 st street is being difficult. The tooth that had the filling will be extracted so the doctor at this office took me for my money. I could have use that money for a root canal or extraction and i could have done so sooner. This doctor has left me in pain for months! Also, the facility is in poor condition. I do not recommend this specific office, dentist or staff.

Doctor Moossy did a beautiful job internationally bleaching my front tooth and repairing some…read morechips. He and his staff are very kind and personable. This was the best experience I've every had at a dental office on every level. Doctor Moossy seems to have his patient's best interest at heart and really cares about his work. I finally feel comfortable to smile all the time now ! I'll be referring all my friends to Moossy General and Cosmetic from now on.

Talk about a boujee dentistry. My swim coach recommended here when I asked her for dentist &…read moreorthodontic work in Austin. I shouldn't be surprised that she and her daughters go here - nothing but the best for them! The chairs that you sit/lay in to be treated are massage chairs! I've never had such a thorough cleaning as I did here. My teeth got that well needed cleaning & they removed the built up tartar. The x Rays were very thorough too - I believe they took over 10 photos. That was a bit painful because the piece I had to bite to take the x Ray didn't fit in my mouth. Aside from a general cleaning, I also came in for Invisalign and to fix three chips in my front two teeth. Dr. Moossy effortlessly filled in my chipped teeth; I'm very happy with the outcome. For Invisalign, I could do it at this dentist & they send it to Dr. Kunik, an orthodontist, to tell Invisalign what to do. I like how they say the benefits of Invisalign besides the cosmetic aspect. Glad my coach recommended me to go here!

Everyone who works here is so kind amd helpful. Other dentists and their staff have been rude or…read morejudgmental, but not at Perspective Dental! They don't want to make you feel badly if you're not perfect, they listen and answer all your questions, and they go above and beyond to help.

The very best dentist and office staff I've ever been to. Dr Smitherman takes as much time as you…read moreneed exposing the procedure and options available. Staff is wonderful at keeping things running smoothly and anxiety free. I fire in from out of state for this visit.

I recently moved to Austin and needed to get some dental work done. I went to ATX dental studio…read morebased off of positive reviews and how close it is to me and I am so glad I did! From the beginning I expressed that I was nervous and hesitant. They made me feel so comfortable the whole time. They were very attentive and caring. Also they worked out a payment plan with me that I was comfortable with. 100% recommend them.

I went for a new patient cleaning and indicated on the paperwork that I have dental anxiety and…read moreextremely sensitive teeth. During my cleaning, I began to cry due to pain I was experiencing from the cold water on my teeth. Once I start crying in a situation like that where I'm extremely vulnerable, it only gets worse. Instead of pausing to ask how she could help or reassuring me, she said "nothing bad is going to happen to you there's no need to cry or freak out". Obviously as an adult, I'm aware that it is embarrassing to cry in the dental chair. I had hoped that by sharing I had dental trauma and anxiety I would be met with empathy or patience and was met with neither. She rushed through the cleaning while sighing loudly to communicate her frustration that I was crying, and then curtly told that I need to use laughing gas or get a gum graft to solve the issue. If you have any dental anxiety at all, do not go here!

I have been a patient of Dr. Keith's for well over a quarter of a century. I was born in 1950 and…read moregrew up in the dark ages when a trip to the dentist meant pain and anxiety. Even in more modern times I had some bad experiences that made me hesitant to see a dentist. That completely changed when I found Dr. Keith. Thanks to Dr. Keith and his excellent staff, for the first time in my life I have felt perfectly comfortable going to the dentist (I almost fell asleep during a root canal once). I have especially enjoyed--if that is the right word in a dentist's office--listening to Dr. Keith think aloud with his amazing dental assistant, Kelly, as he solves a difficult problem. And I haven't made his work easy! Ancient and difficult to reach molars, an odd crossbite--Doctor Keith even came into the office on a Saturday morning to stabilize a tooth I broke the night before on an olive pit. I also want to give a special shout out to Pamela, who keeps the whole show running at the front desk. And also to Lacey, my incredible dental hygienist since Jay retired. I cannot recommend Dr. Keith enough. Ray Young

Not only is Dr. Keith an exceptional dentist, his office administrator Pamela is exceptional as…read morewell!!! In a busy office when I was making an appointment for a crown replacement for next October, she took the time to explain in detail the strategies available to me to afford the dental work. I am really appreciative of this! Not many offices provide such professional yet caring "hometown doctor" care and I am continually amazed by this at Dr. Keith's office!

There is no dentist in Austin that runs his business and treats his customers better than Ty and…read morehis staff. Sad to say, especially in the dental industry, he is a dying breed. I've never been pressured or upsold on treatment and his prices were lower than any other dentist I've been to. He's old school Austin who still cares about his clients and not how much he can charge you for.

So I'm not usually a huge proponent of Groupons because I think they can do a lot of harm to local…read morebusinesses... however this is a prime example of when it works. I went into Ty for a teeth whitening treatment at some point. I just loved their little office and how friendly the whole staff is. This was no exception. It had been awhile since my last teeth cleaning (sorry Mom!) so I was due. Patty the hygienist and I chatted amiably as she scraped around my teeth. She was really sweet, informative and gentle enough that my teeth didn't ache afterward. Hey, I like clean teeth as much as the next person but I dont want my face to hurt all day. Ty came in and did a quick check, looked at my xrays and pronounced that I had "fancy teeth" -- which I thought was pretty hilarious. His way of saying that my teeth were strong and probably wouldn't give me any issues in the years to come. Happy with my newly cleaned teeth and how easy it was to get what can be a nasty business over with.

Dr. Quaroni is the best of the best. Super detailed and attentive, he very much cares about his…read morepatients. His communication is excellent and you almost instantly know you are in good hands with him, literally! I do wish his dental assistant were a little more aware, though. She's made a few mistakes that were a bit frustrating and cost some extra time. Not everyone is perfect though, and Dr. Quaroni is so fabulous, he's worth it. A few times while sitting in the waiting room, several patients have shared their stories of past experiences with other oral surgeons and discussed the vast improvements in their oral health once they found Dr. Quaroni. Whereas U.S. medical doctors seem to view patients as mere business customers more often, and don't bother to check up on them or treat them as equals, Dr. Quaroni is an exception to this decline of patient care and is, instead, exemplary in his care and treatment of his patients. A rare find, for sure.

Dr. Quaroni is extremely knowledgeable, over the top intelligent and very gentle and kindread more

If I was just giving the wonderful people who were treating me a review, this would be 5 stars!…read moreThey were wonderful, gentle, understood I had, had a bad experience before, and had not been to the dentist in a long, long time. I loved the people treating me. Unfortunately, my rating dropped dramatically with the people working the front desk. Though nice, they caused a money nightmare. I went in for the first time for an emergency exam, my mouth was sore and swollen. I gave them my insurance and went back. I paid what my insurance didn't and made another appointment to actually get an in depth exam, x-rays, and a cleaning. The receptionist gave me a page that told me about how much everything n my next visit would cost, and I squeezed that with a little bit extra into the dental budget. Later that week, Delta Dental sent me a receipt with how much they covered and how much I might still owe. (The amount I had already paid) I got there for my second visit, and I told everything on the front end looks great, and am sent back. I had finished the x-rays, exam and cancer screening when the lady from up front stepped in, declared that they don't take the Delta Dental that covers me, and that everything done that day was full price (they felt bad and gave me a tiny discount) and did I want to continue on with the cleaning? I stared at her in confusion and horror. Then, I showed her the insurance receipts where they covered me in the previous visit. I also showed them where my Delta Dental web page showed they were in my network. (Which was how I found them) They stated that they hadn't been paid by my insurance yet for my first visit a week before and would have to pay for that visit too. I got out of the chair in shock and declined the cleaning. I went back and forth with the receptionist, nearly in tears. I have a large ovarian cyst that was getting painful, and the money that was set aside to deal with that was the only place I could pull the money from. I paid the full amount, that they said I owed them. They said they would try to bill my insurance, and if it went through, they would refund the money. And if they got paid for that first visit, I would be refunded for that one too. (I showed her again where DD stated they paid for my first visit). They never even attempted to bill my insurance for the second visit. I later called DD and asked. They did call me many, many times to try and get me in for that cleaning, however! I answered each time, hoping they had figured out the insurance problem. Each time I was met with confusion, was told that they DO take my insurance, then told that they would find out what was going on and call me back. I would get a call back from someone else asking me to schedule my cleaning... again. I never got to talk to anyone who said they would figure it out again. (Or maybe I did, and they played ignorance). It's now been several months. They never attempted to bill my insurance, so I never got my money back. And because of how much I had to pay, I have been living on a prayer that the painful cyst does not burst because I don't have the money anymore to see my doctor. (Jan 1st, I'll have money in my medical spending account and can finally go then.) I will not, however, go back to this dentist office.

Divya Shetty is incompetent at diagnosing and recommending a solution and it is best to have a…read moresecond opinion. In 2021, Divya Shetty recommended gum grafting to address gum recession and preventing bone loss and also got another specialist to back her recommendation. Apart from the cost, I would expect a doctor to make a recommendation after considering side effects and long term benefits. In the last 2 years after using a nigh guard and speaking to multiple dentists and specialists in Austin and in India, the clear recommendation was to stay away from surgery in my case. I have not had any issues since. My wife had a similar bad experience where she was asked to put a cap for a tooth without first completely diagnosing the issue. If you have an option, then avoid this business.

Gum grafts. I knew they were coming for me one way or another (thanks mom and dad). I got referred…read moreto Mike Williamson by my dentist and was initially apprehensive as he was out of network with my dental insurance, but went for a consult anyway. Dr. Williamson operates a very smooth-running practice. Every staff interaction I had (front desk, nurses, techs) was excellent and you can tell there's just good teamwork going on here. I made a special request for my surgical operation and was super grateful that Dr. Williamson was willing to accommodate it. He and Sarah had excellent bedside manner during my operation - it went quick and painless. The recovery was (somewhat predictably) miserable for the first week. I had a few questions about the discomfort I was experiencing and was so appreciative of the staff that went out of their way to proactively check in on me and get answers. They even reached out to Dr. Williamson about one issue on his day off which they didn't have to do. Just had my post-op today follow-up today, a couple weeks later, and everything is in great shape. Despite the challenges in recovery so grateful to have this out of the way and gums that are good to go (as Dr. Williamson put it) for life! Though the office will still bill insurance for you, I could have saved some money working with an in-network provider. However, I think this operation in particular benefits from Dr. Williamson's wealth of experience - my understanding is there's a lot of nuances in sourcing and shaping graft tissue. Some things are worth spending on!

Everyone at Dr. Williamson's office was friendly and professional. The office is clean and run…read moreextremely efficiently. Dr. Williamson is knowledgeable and has a very good bedside manner. I will recommend this practice to anyone in the Austin area who needs a periodontist.

This review is long overdue and one that I have written in my head for the past ten years. Dr. Cook…read moreand the team at Austin City Dental are a masterclass in customer service/running a business. Every interaction is so professional, warm and enjoyable -- words you might not typically associate with going to the dentist. Dr. Cook is a pro. He is always learning and up on everything related to oral care. I never feel rushed in his presence. He explains things thoroughly using layman's terms. He is kind and fun and never pushes anything that isn't necessary. I genuinely look forward to seeing him. His team (shoutout to Michelle in particular) is organized, responsive and friendly. They remember every detail and are great about navigating insurance. I can count on no hands the times anyone's been running meaningfully late there. ACD is run with the precision of a Swiss watch. There is not a better dental practice in Austin, of that I am sure!

Woohoo! I had my semiannual cleaning yesterday with Ms Martina and all went well. She always does a…read morethorough job with the cleaning process. Grateful to Dr Cook for having Ms. Martina on staff; her work and professionalism is exceptional. See you in six months.