I'm sharing my personal experience at CDA to help others make informed decisions about their dental…read morecare. I'm using an alias to protect my privacy since I'll be discussing detailed health information in this post. In January 2025, I began treatment at CDA and agreed to a full-mouth restoration from their recommendation, which cost me $40,520. I was told that this would provide a long-term solution to prevent grinding and give me a perfect smile. Although I had some initial reservations, the large number of 5-star reviews influenced my decision to go forward, hoping for the permanent solution to my grinding. However, my experience did not meet the expectations I was led to believe. In January, Dr. Barras removed all of my natural enamel at the direction of the director/dental assistant and the non-practicing dentist/owner, who create the treatment plans. In February, I underwent four extensive procedures when it should have been only one because the same canted crowns were placed multiple times. The office attributed this to the lab sending the wrong crowns, but I had to endure the discomfort each time. After the crowns were initially cemented, I experienced constant and severe pain, especially while eating and drinking. Over the course of several follow-up visits for pain, the director/dental assistant claimed that my pain was due to my bite even though my main symptom was temperature sensitivity, so she continued having the treating dentist do multiple bite adjustments with no resolution to my pain. Unsatisfied with the repetitious explanations yet unable to get resolutions to my pain, I sought second and third opinions from unaffiliated dental offices. The outside evaluations suggested that my ongoing pain was likely due to open margins from multiple crowns not being seated correctly, and that excess cement had been buried into my gums, which they said most likely contributed to the development of 8-10 cavities in a short period of time. CDA never disclosed these possible issues to me, even though X-rays had shown cracked crowns from my first permanent appointment in February. Due to my teeth decaying quickly (possibly from the excess cement) and the extreme pain from open margins, I was told I needed to have the entire work redone. This has caused me significant emotional distress and financial burden, as it will cost me more than double what I initially paid. I was also told by other professionals that a full-mouth restoration isn't always a permanent solution, as CDA had stated, meaning more costly and painful dental work may be necessary in the future after I'm done with the current restoration redo. Another challenge I faced with CDA was the difficulty in obtaining my full dental records. Despite several requests, the documents I received seemed incomplete and inconsistent with my recollection of my appointments. I noticed discrepancies in the records, such as additions that never occurred and exclusions of things that did, with many notes focusing on aesthetics, when most of my visits were related to pain management. I requested a refund multiple times, and although one was eventually offered, it came with conditions, including signing a non-disclosure agreement (NDA), releasing them from liability, and agreeing not to report my experience to the dental board. Given the issues with the work I received, I did not feel comfortable signing these releases. As a result, they informed me I could not have the refund unless I signed. I received a cease-and-desist letter from their attorney last month too when a review was posted about my experience which was later reported by the business for deletion. For that reason, I am leaving out a lot of details about my experience. Last week, the attorney verbally agreed to give me the refund if I signed an NDA without the liability release, which I said I would agree to, but then they sent another liability release which was never part of the verbal agreement. Ultimately, I encourage anyone considering major dental work to get multiple opinions and ask detailed questions from independent dentists about the necessity and long-term viability of the proposed plan. If you have already received care from this office and are experiencing complications, I highly recommend seeking an outside evaluation from a dentist unaffiliated with CDA. I hope my story encourages others to advocate for themselves. I did not have the luxury of reading reviews like this before choosing this business. I spent many sleepless nights in pain while reading the glowing reviews, wondering why my experience was so different. Now, after this long and painful road, I wonder if others have had similar experiences but were unable to speak out publicly. My experience with NDAs, reported reviews and a cease-and-desist letter has led me to believe that transparency and honest feedback about dental care are critical, and I hope this helps others navigate their choices more confidently.

I recently completed my smile transformation with porcelain veneers, and I couldn't be happier with…read morethe results. From the very first consultation to the final placement, the entire process was smooth, professional, and surprisingly comfortable. The team took the time to understand exactly what I wanted -- a natural, bright smile that still looked like me, just better. They matched the color and shape perfectly to fit my face, and the attention to detail was incredible. I was nervous about how they'd feel or if they'd look artificial, but they feel completely natural and look flawless. What I love most is how confident I feel now -- I can't stop smiling! Friends and family keep complimenting my teeth, and most people have no idea they're veneers (which is exactly what I wanted) If you're on the fence about getting porcelain veneers, I say go for it. It's one of the best investments I've ever made in myself!!

I'd gone to a dentist recently who told me I needed FIVE crowns. The cost for that treatment plan…read morewas over $6k, and I left their office in complete shock (never having or needing a crown before). I went to Dr. Annalisa Heck for a second opinion. Dr. Heck told me I just needed old fillings replaced, and the treatment plan will cost me under $2k. I encourage anyone to a) get a second opinion always and b) see Dr. Heck! She is honest, and caring and kind and personable. I look forward to have my treatment plan done by her and I despise the dentist! Also, the office is comfortable and quiet which is the complete opposite of the other office I visited which was loud and chaotic.

I initially reached out to Smile Creations to get a second opinion on some dental work. They were…read moreso kind and attentive and during the appointment and actually suggested a different care plan than my prior dentist. The new plan was a healthier more cautious route as well as more cost effective. They have a "calming menu" where you can request a blanket, headphones, warm neck pillow, etc. for more comfort and dental anxiety which I think we all can agree that we all get! Definitely recommend!

I had an exceptional experience with Dr. DeCoursin and the entire team at Austin Dental Spa. From…read morethe moment I walked in, the office was absolutely immaculate, beautifully designed, and immediately put me at ease. The attention to detail is next level, from the refreshment offerings to the chair massage and warm neck pillows, which made the entire visit feel more like a luxury experience than a dental appointment. The staff was flawless. You can tell they genuinely care about their patients and take pride in what they do. Dr. DeCoursin is truly an artist. She reshaped my veneers perfectly. The precision and care taken throughout the process exceeded my expectations, and the results speak for themselves. If you are looking for a dentist who combines top-tier clinical expertise with an elevated, client-focused experience, this is it. I would recommend Dr. DeCoursin and her team without hesitation.

I gotta say that this was the most pleasing experience I have ever had at a dentist office…read more I was given a tour of the facility and met some of the staff. I even received an arm and hand massage while I was there. VERY professional and extremely up to date with technolog. Truely a topnotch dental office

They will use every penny of your insurance for whatever you are having done. They don't do common…read moreprocedures such as extractions

This has been one of my favorite dental visits I've ever had. I was a new patient so they took…read moreX-rays of my head and did a general exam. I learned so much about myself and they were so thorough. Dr. Ip, Shae, and Grace were all such a pleasure. On this visit, I learned that I have a deviated septum and also a tight oral frenulum. These might be why I have breathing problems at night. The team was never pushy with trying to sell me on services or products which I really appreciated. They have such cool technology that really gives me an in depth overview of my oral health. The only thing I would recommend is if they played music in the lobby or something. It echoes and is awkwardly quiet in the lobby. I would absolutely recommend the dental office and will be back for my next check up/cleaning!

I had a broken tooth that I was afraid to have taken care of due to past experience with a prior…read moredentist. I am so happy I took a chance with Dr Meckel. He took care of my emergency care and I am happy to say I am not afraid to go back to see him for my other treatments. His staff made me feel taken care of and I was at ease. Thank you for your time, and patience with me.

Forest Family Dentistry has provided my family with outstanding dental care for the past 10+ years…read more Upon my last visit a duplicate payment occurred; due to my AFLAC dental insurance becoming newly in network with Forest Family. Annette, who manages Forest Family insurance, quickly resolved the payments by Aflac and myself. Thank you Annette for Forest Family's account management and responsiveness!

Gum grafts. I knew they were coming for me one way or another (thanks mom and dad). I got referred…read moreto Mike Williamson by my dentist and was initially apprehensive as he was out of network with my dental insurance, but went for a consult anyway. Dr. Williamson operates a very smooth-running practice. Every staff interaction I had (front desk, nurses, techs) was excellent and you can tell there's just good teamwork going on here. I made a special request for my surgical operation and was super grateful that Dr. Williamson was willing to accommodate it. He and Sarah had excellent bedside manner during my operation - it went quick and painless. The recovery was (somewhat predictably) miserable for the first week. I had a few questions about the discomfort I was experiencing and was so appreciative of the staff that went out of their way to proactively check in on me and get answers. They even reached out to Dr. Williamson about one issue on his day off which they didn't have to do. Just had my post-op today follow-up today, a couple weeks later, and everything is in great shape. Despite the challenges in recovery so grateful to have this out of the way and gums that are good to go (as Dr. Williamson put it) for life! Though the office will still bill insurance for you, I could have saved some money working with an in-network provider. However, I think this operation in particular benefits from Dr. Williamson's wealth of experience - my understanding is there's a lot of nuances in sourcing and shaping graft tissue. Some things are worth spending on!

Everyone at Dr. Williamson's office was friendly and professional. The office is clean and run…read moreextremely efficiently. Dr. Williamson is knowledgeable and has a very good bedside manner. I will recommend this practice to anyone in the Austin area who needs a periodontist.

Warm and welcoming team, amazing quality, and incredible results! I went to Dr. Winters for…read moreporcelain veneers and I can say these are the best veneers in Austin, Texas! I am beyond happy with my results and 10/10 recommend. Literally cannot stop smiling! Thank you Hills Dental Spa!!

Dr. Winters and staff are excellent and I would highly recommend them. It is the dentistry of the…read morefuture. REALLY!

One of my biggest regrets is choosing to go to swish dental to get my Invisalign. I had an awful…read moreexperience at a place that I thought was a well oiled machine for Invisalign My final appointment was horrifically painful AND started 50 mins late and I had to stay an extra hour. Yes, my appointment was from 10-11, but it got started at 10:50 The teeth whitening was one of the most excruciating pain I've ever felt. I was actually wondering if it was suppose to feel like torture. Apparently, my mouth guard wasn't in place and while I was left to my own device, I was also suffering away as my gums burned and burned. I wish someone, anyone had just preface - that BURNING is not normal. I was almost in tears by the time I jump out of my seat and nearly ripped off the mouth guard, and whimpering before the tech came to check on me. My bottom gums were all either bleached white or burned. Invisalign is a huge investment - my invoice 7k or over from Swish and I really think that your local dentist could do it for cheaper (the discounts/deal isn't great bc they have such a high mark up), and you probably won't be tortured and left with WHITE GUMS after a simple whitening.

Review for Swish Dental - Bee Cave, Austin, TX…read more I've been a patient at Swish Dental, but my recent experience has been disappointing. Some of the front office staff come across as rude and act as if they run the place. I was promised that my order would be ready on 3/27, and while I understand delays can happen, the real issue was the complete lack of follow up. I specifically asked to be contacted--whether the order arrived or not and that never happened. I've been dealing with Edna at the front desk, and even after paying half of the total cost upfront, I still received no update. This is not acceptable customer service. These young office staff members would benefit from proper customer service training. Patients deserve clear communication, respect, and professionalism, especially when they've already paid and are simply waiting for the office to keep its word. Mathews

The entire staff, from the front desk (Anna), to the hygienist (Linda), and the dentist (Dr…read more Peters) was incredibly warm and welcoming. I included on my patient form that trips to the dentist make me a little uneasy. Linda read that and was sure to make me feel comfortable and walked me through everything she was doing. I'm so lucky that I live around the corner from the office but if I move, I'll make the trip to return to this team!

I was a patient of this dental office for eight years and would have given it a five star review…read moreuntil recently. I was in a period in my life where I did not have dental insurance so I was a cash pay patient. When I went in the last time, they insisted that I have x-rays and that if I didn't, they were not "running the business as they were taught ". So as it turns out, Dr. Peters wouldn't even clean my teeth! She talked to me like I was an errant child who was misbehaving. I have never experienced anything like this in my life. I reached out to the owner of the practice and she called me back and apologized for how things happened and even offered to do the x-rays for free. Although I greatly appreciate that, I have no desire to go back and have to see Dr. Peter's. So I advise if you go to this practice make sure you have health insurance or unlimited money because people who don't are not really welcome.

Enamel to the rescue once again. I ate something super crunchy and thought I maybe cracked my…read moretooth. They got me in literally 30 minutes after I called. X-rays taken, the dentist poked around a little bit and I got a clear explanation of the situation. These guys have the most up to date technology and all of their dentists and staff are so lovely. I've been going here for at least 5 years now. I also use their dental insurance, even just one major issue and it pays for itself.

First and foremost, I am so appreciative of the front desk staff at Enamel Dentistry South Lamar,…read moreespecially Danielle! Navigating insurance, making appointments, and all else can be a hassle, at best or a nightmare, at worst. Danielle goes above and beyond to follow-up, schedule, and just be absolutely lovely throughout. Thank you!! I have had a great experience with Dr. Amante. It can be difficult to find a good dentist - and Dr. Amante has earned my trust. He is clear, professional, and does not try to oversell any procedures. I have also had great experiences with all of the hygienists at Enamel. They are thorough, kind, and professional.