Josh and Tommy are great! I was with another company for my insurance and was paying WAY to much…read morefor a policy for my daughter and I. I called Tommy and he was able to set me up with a car insurance policy and a life insurance policy and saved me over $300 a month. They are completely professional and alway available anytime I call. Thanks Tommy and Josh!

I have used 5 different insurance companies. From national brands like Geico, Farmers, and…read moreEsurance, I have also used some local insurances. So far, I really like State Farm Bartlett. They are friendly and responsive. The pricing is very fair and they have a lot of different products that I have found very helpful. Josh and his team are first class, down to earth and personable yet professional and able to get me what I need. Highly recommended agent if you're in or near Bartlett!

This insurance agency is the worst I have ever dealt with in my life I'm 62 years old. Once they…read morehave your business they won't return a call or email. First clam we had was with house for some remediation work and fix floor damage he talked us out of even filing and contradicted what our co pay is. Second clam still not done and according to the law the have 30 days and it is now 40. No return calls no return emails. Stonewall all the way.

We just recently switched to State Farm, Alma Aguilar was amazing !!…read moreAlma was so helpful, patient and kind. Great experience !! D.Swanson

I called the office and talked with Jackie. She was very helpful and efficient. In a short phone…read morecall I was able to take care of my business. She is also a very pleasant person to talk to. This office is a wonderful example of how all businesses should be. I appreciate the great experience. Catherine Dier

Wonderful State Farm Agent. Goes above and beyond. If you are looking for car insurance, go to…read morethis agent

After calling multiple times over many months I finally had enough. I asked that my agent Kevin…read moreRouse call me, instead I was told that he was not going to call me and if I have an issue with my rates he can't assist. The problem was all three car policies, condo and home insurance were incorrect. I finally had to call corporate, which Kelvin Rouses office refused to give me the number for claiming they don't have the number. Corporate is working on it now, switching my agent to someone who cares enough to call their customers back.

I stopped my auto pay for one day and they added 42 per month onto my payment. I called and spoke…read moreto jaz and she was not helpful at all wouldn't analyze my policies wouldn't let me talk to Kevin rouse said he's having health issues. When I told her I was going to a different I insurance company they told me there hands are tied.. customer service sucks.. I'm leaving Allstate

Kajal does not know how to handle customers with respect. We were yelled at, disrespected and…read moreinterrupted when talking about a claim. I would never recommend anyone to have to deal with such sensitive issues such as insurance claims with someone who is this rude. She asked me why I was making a "big deal" and why I texted her after 5 pm. This was in regards to a situation dealing with water coming into our home- this shows the respect that she would take with your claim as well, something to keep in mind.

From the owner: As your local American Family Insurance agency in Bartlett,IL, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

GREAT SERVICE. Joe is so responsive with great on the spot service. So glad I switched service!read more

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

Three trucks with their matched, special order trailer caught on fire.The trailers are a dedicated…read moreset and cannot be used with any other trucks, yet the company dismissed the trailers as If they had no value. Very disappointing claim handling so far.

We've been with this agency since 2018 and initially had a professional agent, Robert Soultar, who…read morewas very helpful. Unfortunately, after he left, our experience has been extremely disappointing. One of our claims was denied without a clear explanation, and it seems no one at the Arachas Group is aware of the situation. We've been trying to get assistance from our account manager, Marlena Shaffer, but she mentioned she has no authority to resolve the issue. As we all know, an agent should step in and support their client when problems arise -- but that hasn't been the case here. I've even tried to find out who our main company representative is, without any success. Overall, it's been a frustrating experience with unprofessional and unskilled service. Be cautious before working with this company.