Great customer service Jessie was very informative and gave good information . Will definitely be…read moreusing them in the future.

I had asked Rare Breed to come out and assess my natural gas line this week, unfortunately, the…read moretechnician showed up two hours past the time stated. They had done an assessment accounting 2 possible options: replace the 2 pipes and elbow over 4 hrs or replace the entire pipe network. the technician was very nice and was willing to talk through everything. Ultimately, after getting the quotes, I could not go with them. I was well aware of the parts needed, and material costs however, when they showed me the quotes, there was a large disparity between what was shown on the screen initially for the 2 pipe fix and then five minutes later it was showing an additional zero on the end. I don't know if that was on purpose or not, but it threw up the red flag for me. In order to better assess, I had asked them to break out the material costs from the labor rates and overhead so that I could see an honest quote. The technician called the owner who immediately had dropped the price down which while that would seem reasonable automatically through another red flag due to having that much overhead built in. The owner, of course, pushed back, saying, nobody would ever provide an overhead rate, but I know better. They had discussed over the phone attempting to break out the material costs which he then gave me the total, but did not show it on the screen, however, I do take this as more honest than most companies would be. Ultimately there were enough red flags for me to wait and I'm glad I did because I was able to get Pitcher, plumbing out to do the work the next day and the entire job cost the exact same as the material cost quoted by rare breed. I will say I did receive another quote that was far more outrageous than what I received from rare breed, but it's still not acceptable. All this tells me in the end is that there is a large disparity between these plumbing companies, providing reasonable costs and honest rates is rare. But there are companies like pitcher plumbing that have been around for 40+ years and still provide reasonable costs and do a fantastic job. I feel bad for people that continue to be taken advantage of.

Top notch company here - I will never use anyone else. They are prompt with visits and when they…read moreencountered an issue that was rough to solve the owner even came to help problem solve. Workers damaged our water main and it all worked out eventually, but the staff at Mike Bachman Plumbing is who really helped most is getting us in the right direction. Our bill was reasonable (and thankfully reimbursed by the workers!) and on par with expectation. We are so grateful for their help

Very expensive for basic services. Nic the manager is extremely rude and speaks over customers…read more They do good work but at a HUGE COST. Not worth it Many others to choose from

Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over…read moreright away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future.

Drain Tech Plumbing came out and took care of our clogged line quickly and professionally! Their…read moreflat-rate pricing was fair with absolutely no hidden fees, and the technician was incredibly clean, friendly, and efficient. I had a clogged drain, and they were there in under an hour, and I didn't have an appointment. I highly recommend them to anyone in the Northern Utah area! August 19, 2026

Showed up onetime. Friendly, efficient AMA helpful. Got the job done and added in free advice.read more

Casey saved the day!…read more It's been hot - in the 90s - and our AC just stopped blowing cold air. Cleaned out things as best as we could...no dice. Called on Thursday morning and were scheduled for Friday afternoon BUT Casey got done with another appointment early and asked if he could come now. Same day service...within a few hours of calling. 100% recommend!

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Most professional and responsive plumbing company I've worked with over a 55 year time frame. Josh…read moreand Skyler went the extra Mile in removing and replacing my 75 Gallon water tank--a mission impossible thanks to the contractor under the direction of a previous home owner who installed a door frame too small to remove the tank. Outstanding service--highly recommend them!

HIGHLY RECOMMEND!! when my water heater broke down my partner was out of town and I called the last…read morecompany that had replaced it ten years prior. They charged me over 100 dollars JUST to come out to give me an estimate and then proceeded to tell me it would cost over 4 grand to replace. I knew in my gut I couldn't go with them so I made some calls after a friend referred Bells and I spoke with Jeremy the owner (instead of a call center Rep) he immediately put me at ease and said hed send someone over to take a look the very next day FREE OF CHARGE. They also replaced a pipe that had eroded free of charge and recommended someone to come look at a bathroom faucet I was having trouble with. I feel like they actually care about their customers happiness and I did not feel like just a number to them. Personal attention and care is so very rare nowadays but not with these guys. They were friendly, professional and honest.

Second time using this company for my parent's house in West Point. Great response time, great…read moreservice. Honest and dependable.

They were prompt. Very professional. Got my AC up and running again quickly. Competitive in price…read morefor the service. I did get a few quotes.

Tanner is incredible. Even after being insulted by his phone person Janea, he came to apologize…read morepersonally. Jason and Tanner are the best.

I chose Knighton Plumbing based on recommendations that they're honest, even though their prices…read moreare on the higher end--I'm happy to pay more to support a trustworthy business. I called Thursday morning with a mainline backup, meaning no showers, toilets, laundry, or dishwasher use. They couldn't come until Friday, which I accepted. Friday morning, I called for an ETA, only to learn they'd canceled my appointment entirely (no reschedule) to handle an emergency for a large client (Salt Lake Airport). They didn't offer evening Friday or Saturday service--just canceled. I ended up waiting until Monday for another plumber (from another company), adding three more days without any water use in the house. I understand prioritizing major clients, but abruptly dropping a residential customer in a true emergency isn't acceptable. They should have made it work, even if late Friday or early Saturday. While I appreciate the honesty reputation, I strongly advise against calling them for anything urgent.