Horrible time , went in for an inspection, waited 2 hours and then was given fraudulent information. They will try to scam you for parts you don't need and mess up your car so you do need them. If you value your money and vehicle, avoid this place completely!!! read more

I come here regularly to service my vehicle. Very friendly customer service with a smile. Usually pretty fast to get you in and out. Waiting area is ok, big tv, free WiFi, free water and snacks while you wait. My only complaint is they push you to get extra maintenance on you vehicle, the prices are already high enough just let me get done what I want. Overall pretty good place to get your vehicle serviced. read more

Robert Woodall Nissan - Auto Repair Near Me - Danville, Virginia

After years of dealing with Woodall Nissan(Maxima, Murano LE, Murano Platinum and well over $10,000 in service), we took out Murano in because the back seat seat belt would not stay buckled. After a few hours they called and said they had fixed it. We arrived to pick up the Murano went to the service counter and paid a repair invoice for $140. Invoice stated "advise customer of gummy/dried stuff inside buckle cleaned inside buckle and is working as desired". Got the Murano and tried the seat belt numerous times and it didn't work any of those times. Went back to service desk and told them it was not fixed and we wanted out money back and then was told the $140 was diagnostic charge instead of a repair charge and they would not refund the $140. It was a misdiagnosis. We asked what was the correct diagnosis and was told $71 part and $350 labor because they had to take the seat out to replace the buckle. Now $421 plus the $140 misdiagnosis fee. We had called the parts department the day before and they said the part would be $61 not $71. I know this is only $10 but again more money. The invoice we paid also had another customers paperwork attached to ours. A misdiagnosis, incorrect parts quote and paperwork in error. Mass incompetence. This is no way to run a business. I had been looking in the future of buying a GMC Sierra 1500 Denali, but it will not be at Woodall Chevrolet/ GMC, Hyundai, KIA , NISSAN because of a $140 worth of incompetence. read more

Bought a vehicle and they were nice enough to hold vehicle with a down payment till I had a check come in for vehicle. The check was being deposited in two parts and when the first part was deposited I took them another check. I asked before I left how much I had left and the finance manager looked at the numbers and calculated how much I had left and wrote it down for me. So when the remaining amount of money was deposited I went and got a check for that amount. Took the check in to finalize the payment and they confirmed that's all that was needed. So signed papers and took possession of vehicle. Two days later my phone starts blowing up. They were missing 2,000. The finance manager miss calculated on how much I owed. So to make this short now they pretty much will make your life H$&@. They wouldn't give title to car and will send to the lawyer. I did sign a contract for an amount but my issue is I was told a certain amount and they will do whatever it takes for the customer to right their wrong. So they are all customer service but they do not own their on mistake and will make your life H$&@ until the customer makes it right. So my warning is that if they make a mistake, you better be prepared to fix it for them. read more

Always a delight to get our Rogue serviced here. Everyone from our salesman (Lance) to our service writer(Catherine) are always personable and polite. Highly Recommend for sales and service! read more

They have a friendly staff and the waiting area is very nice. Bought a new car last year and still looks good. Service is pretty normal. Might have to wait a while. They have a complementary snacks. No problems thus far. read more

Brought a car in for an O2 sensor which extended warranty was supposed to cover all except $100. Dropped it off and said they would probably have it done that day. Waited in Danville all day for it to be fixed and for someone to call. I had to call them for them to tell me they did not have the part and it would be the next day or the day after before they could get the part. I got one story of what was going on with the car and my boyfriend got another story. I called a few days later to see if the part was in and it was not in yet. On Monday, my boyfriend had called and so had I and again we were getting different stories about problems that had arose. He was told the manifold was striped and would have to be replaced and I was told that the 02 sensor had melted and the bolt had been stripped and they would have to replace the catalytic converter, the bolts, studs and gaskets. The cost then went from $100 to $1600. I asked how a 02 sensor could melt and they said they have it happen a lot. I asked them to save the parts so I could see what the problem was. When I went to pick the car up, I questioned them about what all was going on and about 4 different men were explaining to me the situation. The reason I asked because something was not adding up. If as many 02 sensors were melting, I felt like it should be reported. Well after speaking with Jacob in service ( one of the people I had been dealing with from the beginning) I also spoke to Tim White who is the service manager for Nissan I asked Jacob did he have the part (the part being the converter) and he went to the shop and got it for me and told me it was mine. The service manager helped me take it to my car and I had a witness watch him help me put it in the trunk. The witness asked me what it was, and Tim White said it is the converter and its hers. I left Woodall by my second stop the check engine light was on again. I went back to Woodall and most of the service staff had left. A salesperson came out and put it on the code reader and the code was saying the exact same thing that they had supposedly just fixed. One mechanic was there, and he took the computer and cleared out the code and said maybe it just had not been reset properly. I also had the salesperson call Tim White and tell him the car was not fixed and he said he could not do anything until the next business day. I got a few miles down the road and the check engine light came back on. My boyfriend looked at the converter the next morning and it was chunks of the bolt that holds the 02 sensor in the converter gone. He sprayed PB blast on it and the bolt came right out. Nothing was melted and nothing was stripped. The converter was still good and should not have been replaced. Also the AC was working properly when the car was dropped off and it was set on 70 or 72. When I got the car back the air was set on 60 and it wasn't cooling right and the hose for the AC is right beside the converter. The next business day I called Tim White and told him that the light was back on and I told him the converter was not bad, not stripped and the 02 sensor was not melted. He told me to bring it back up there when I could. I told him we would be discussing the part that was taken off when it was nothing wrong with it and that the car was not fixed. So later in the week my boyfriend and I took the car back to Danville. When we got there, we showed Tim White the converter, the scratch on hood cover and told him about the AC. He then sat us in a room and took the car to the back to the shop. He came in and out for a while and I finally asked him when we were going to discuss a part being put in the car that did not need to be. After back and forth discussion and him being rude to me he said he would give us the money back for the converter. I asked about the money for the labor and he said his mechanics time was valuable. I said my time was valuable also, so was my boyfriend and the other person who had brought me an hour 2 times before. This was my 3rd visit to Woodall in 2 weeks' time with a car that was still not fixed. While we were discussing the converter and the 02 sensor the mechanic brought in a part and gave it to Tim White. Tim did not know what it was, my boyfriend had to tell him what it was. Tim tried to say that the wires had been chewed by a mouse or squirrel. The part was the wires for the 02 sensor. My boyfriend and Tim white came to the solution of them ordering this part and putting it on and they would take it off the price of what they owed him for the converter. We were told that the part had been ordered and it would be there by Friday or Monday. I asked them not to call me until they had the part and could put it on for me when I came because it would be my 4th visit there and I had an hour plus drive. When we got home that night, I looked in the trunk and the converter was gone. So, the next day I called Tim White and asked him where the converter that was in the trunk was and h read more

Don't go here if you don't have your wits about you! They WILL take advantage of you if you're not well versed and will screw you over on the trade in value of your existing vehicle. read more

do not buy a car from woodall ! i got a ford fusion 2013 within a week check engine light came on tire pressure light on ( he told me they was off the market tires) took the car up there i have a warranty but the parts needed for the car wasnt covered( whats the point of a warranty? ) anyways they ended up paying for the piece to get the check engine light off ( the only thing they can do right ) tire pressure light still on so i notice my tire been having a slow leak and getting low on air ( remind you light already on so i wouldnt know ) so took the car to see whats wrong so apparently the rim was mess up and it was fix by welding it back together! took the car to woodall they dont want to fix the issue ( they should check used cars rims to make sure nothing wrong or been fix on it ) also my fuel goes out my car to fast i dont even want to put gas in my car ! woodall is horrible never again will i get a car from them im tellimg everybody else not too ! i got the car from the woodall nissan lot ! of course a car going to be good on the lot you want it to be sold but once its off the lot they dont care what happens !!!!!!!! the car didnt even come with a book read more