Big shoutout to two workers, Prince and Dylan. I've had to come to this location twice for…read moredifferent vehicle problems and each time I was met with hospitality, kindness, and extreme help. Both these workers were communicative in helping me pick out items and they both treated me with respect and a level of friendliness that I think all people should Strive to have. Big thanks to Prince and Dylan again

These guys are class, go above and beyond and are extremely knowledgeable. Replaced the battery in…read moreabout 2 minutes and gave me helpful tips along the way.

Both this advance and the auto zone next door are very helpful but this advance was significantly…read moremore knowledgeable. Both friendly but this advance auto slightly more customer oriented.

Hands down best service I've had at an Advance Auto Parts. Friendly, knowledgeable staff.read more

I've been in a lot of auto parts stores over the years (Advance, AutoZone, NAPA, O'Reilly) and the…read morenicest, friendliest, and most helpful employee I've come across is Joshua at this Advance Auto Parts in downtown Carrboro. We're relatively new in the area and Josh welcomed us and made us feel right at home. It was our first time in Carrboro and we'd just eaten next door at Luna Rotisserie and Taproom: https://www.yelp.com/biz/luna-rotisserie-and-tap-room-carrboro-2. On our way back to the car, my wife pointed out that we were walking right past this Advance Auto Parts. Knowing me, I often need to buy something for my 20-year-old car, whether it be oil, a bulb, or windshield washer fluid. On this particular visit, I needed some of the latter. As soon as we entered the store, Josh asked us what we were looking for. I told him, he pointed us in the right direction, and then he told us a lot about the windshield washer fluids they had in stock and gave us honest advice. They carried a few different types of Rain-X plus a cheaper brand. Josh said most customers go with the cheap stuff, that all the brands/types of washer fluid were essentially the same, and to pick our favorite color. There was blue, green, orange, and purple. I've been purchasing Rain-X brand products for the last two decades so I went with the more expensive orange Rain-X 2-in-1 (de-icer and bug remover) which I've used before. One gallon cost $5.90 after tax. The store was set up to follow COVID-19 safety protocols. The counters were roped off to promote separation between employees and customers. The counters also had plexiglass barriers installed. Josh wore a mask when interacting with us. After checking out, Josh noticed my wife carrying two boxes of leftovers from our meal at Luna. He offered her a bag. That was nice of him. The bags were Carquest bags (Advance Auto Parts owns Carquest). Knowing we were new to the area, Josh offered up advice/recommendations for the area if we wanted. Also nice of him. I noticed this Advance Auto Parts store is smaller than other Advance Auto Parts stores I've been in. The store number is 1054. Parking can be hard to come by in this part of town. However, this store has its own free, dedicated spots located conveniently right next to the building. Thank you, Josh!

Today I needed to replace the battery in my Subaru Outback. I had purchased the battery from the…read moreAdvance store in Carrboro, so I returned there to confirm that it was still under warranty. Indeed, it was under warranty so the staff began the process of replacing it. Joshua is the employee who helped me. He didn't know what he was getting into. :-) He tested the old battery, confirming that it needed replacing. He took out the old battery and put in a replacement. He then went through the process of testing the starter, alternator and new battery ... and determined that the NEW battery was defective. (He said that in his 14 years that had happened only one other time.) Joshua then got another battery, put it in and ran the tests again to determine that all was good. But he noted that the cable terminal attaching to the battery's positive anode couldn't be fully tightened, setting off a good 40 minutes of work to replace the cable terminal. I could not have been more satisfied with the service Joshua gave me. He told me he has worked at Advance for 14 years. I see other comments here that attest to the friendly, expert help the staff at Advance in Carrboro regularly provide. I can confirm it is true!

Rio night cashier helped out so much took great care of cost soon as I walked into door felt…read morewelcome helped with the light problem got correc parts and I had a smile on my face as a valued customer that is how I felt valued and welcome thank u for having a smile on your face and a pleasant experience

New minivan battery on a rainy Saturday during Thanksgiving travel. Called ahead at 7p to check…read morestock of 24F-AGM ($200 + tax + core). Grant confirmed they had some and offered to provide 25% online discount if I decided to purchase in-store. Upon arrival at 725p, he greeted me warmly and proceeded to provide friendly, knowledgeable, and efficient customer service. Store was clean with 1 other customer. Grant never complained about arrival time, 30 min before closing. He also honored his word with the discount, which brought the cost down to $156 with tax. Despite the light drizzle, Grant skillfully made quick work of the install. Out with the old, in with the new. Only thing better than the hospitality and service is the 3yr no hassle warranty for any AA nationwide; also includes prorated replacement during the 4th and 5th years of ownership!

This is the only auto parts store I got to, because they have been so reliable and helpful every…read moretime. I couldn't figure out an issue with one of my vehicles and the guy pinpointed for me.

There's a blonde headed lady that works here that hates her job. She's mad anytime she's expected…read moreto help a customer. I went over to O'Reilly and got the help I needed within 10 seconds of walking in.

An excellent Advance Auto in Greensboro. They really specialize in customer service and offer the…read moreproducts thats needed.

My Boyfriend had to change his brake pads, rotors and calipers. At first Freddy was there-very…read moreknowledgeable. Went outside with us to make sure we were getting the right parts. O'Reilly messed up a couple things but they fixed it. Anyway-Freddy is a Godsend. Fixed us right up. So then had to take back the brake pads that were wrong and a core charge for the Caliper. Freddy had already gone but Reggie was there and he was just as helpful and nice. Something wasn't Coming up right in the computer with the receipt. Come to find out-we had 2 accounts but we couldn't figure it out. So-Reggie calls Freddy and comes back up there!!!!! He was already off work and this is on a Sunday-Reggie asked for help and he came back. I couldn't believe it. And it was so busy....line was about 6 deep. So the end to the story was-the printer had gotten jammed and we didn't have the entire receipt. But they fixed it-just as nice and as quick as they could. I have been to lots and lots of part stores many many times-but this was the greatest experience I've ever had. So if you need something for your car but you don't exactly know what you need-Go to Advanced Auto Gate City Blvd, Reggie and Freddy are the best. If I could tip them I would. Thank You Both for helping us!!!

Do not go to Advance Auto Parts on Battleground Avenue if you are female. They run to the back of…read morethe store or act seriously busy at the register. I asked for help with a dead battery. He ran his little test and said I was wrong. After I had been jumped in my driveway! I went to my dealer and they installed a lifetime battery for $75 more than Adance Auto would have charged! Do not go to Advance Auto if you are female. Their misogynist attitude is obvious.

I went to Advanced Auto on Alamance Church Rd. in Greensboro not knowing why no e of my rear lights…read morewere not working. The store was closing in ten minutes, but Leon was more than willing to assist me. He went out to my vehicle, opened the trunk, removed the bulbs, went back in to get the correct bulb(s), put them in for me and even told me what was needed when one of them didn't not function after installation. Leon went above and beyond the call And I am grateful!