Two Sentence summary: Experienced, knowledgeable, accommodating, trustworthy, family-orientated &…read morepersonable with superior customer service. I'm concerned about trust & quality not price, so I don't talk about cost in this review ;) Monique Ambers & her team (especially Sarah Crabtree) have been outstanding to work with for quite some time. I found Monique online when looking for business insurance (Errors & Omissions Insurance) as well as other insurance & services. The great reviews combined with Monique's bright smile seen in her business photos made me interested in contacting her to see if her services matched my needs. My first visit was near closing (bad habit of mine due to how busy I am) & they accommodated me. I did improve...over time to arrive at a more reasonable time ;) I met both Sarah & Monique for the first time and had a wonderful time, as it was not just business but personable as well with jokes & laughter: D Although I can be a character & outrageous with conversation at times, I was still professional as were they :D I inquired about Business Insurance as an incentive for a big business transaction with another Company who bought out one of my clients (due to the financial success I brought them over several years). It was to show the Company who acquired my client that while doing business with my company & "IF" we caused any errors that caused financial harm, we'd have a sizable amount of money available to pay for damages (I've never caused harm to a business by the way & been in business many years, just had to put that out there...LOL). I also inquired about additional Life insurance policies & other services. I asked many questions & the tag team effort of both Monique & Sarah provided all the answers with emphasis on my needs & not their bottom line :) A trust-worthy trait. After visits and researching what was shared by Monique & Sarah, I made the right choice to do business with them! Monique is intelligent, honest, personable & professional and does not act like a "Used Car Saleswoman"...LOL. Sarah shares the same traits as well :) It's been great getting to know both of these women as we handle business! - I found out Sarah's Mom is a Registered Nurse like mine & more :) - I found out Monique's love of basketball & more :) I had to ask Monique to take a "Selfie" with me during my first visit after seeing Monique's beautiful smile in person, I'm very happy she obliged :D Long story short, I feel Monique's style of business in procuring clients/customers is something like mine: Acquire them by sharing a wealth of knowledge (that can be fact-checked & shown to be accurate), sharing proof of results (she & Sarah shared scenarios with current clients when answering certain questions I asked), professionalism, personable (they're like family you can trust, plus Monique tells me Happy Birthday & Happy Holidays personally each year just like family), great sense of humor & of course...A WINNING BRIGHT SMILE :)

I wanted to switch to an office near my job and I am so happy I came here. I sent in a text to the…read moreoffice after hours and Monique responded and addressed my change immediately. I had such peace of mind leaving the dealership with my car knowing my policy was solid. My questions and concerns are always addressed quickly and with a very friendly and caring demeanor. This office has changed my opinion on insurance agents, keep up the great work!

I was in a very scary predicament...." a pickel " so to speak...and called envision1, and Darrel…read moreanswered, and he saved me!! He even gave me free time in his office the next day- when I showed up unannounced! A stranger, yet I AM SOOOOOOOO GRATEFUL! So nice to meet people in the insurance ( or any) business who are helpful and humble! I'll be calling him back for sure! Thank you so much, Darrel! Good karma is coming your way!

if you are stressed out, trying to get and find a way of affordable insurance...Tony & Darrell at…read moreEnvision 1 are your guys! they are quick to respond and get back to you. They understand and know the struggle of getting good insurance coverage and make you feel like they care, and guess what. they DO. i encourage everyone to at least give them a call and ask any questions you may have. they are willing and want to help and great at what they do and just great guys! you cant go wrong with Envision 1 on your side.

Outstanding customer service! Jaydeen is a wonderful agent. She is so knowledgeable and…read moreinformative. She is the best agent we have ever had!

Doug Brewer helped me to acquire a better policy that bundled my auto insurance and my homeowners…read moreinsurance. He gave me a quote and gave me apples-to-apples on the HOI and recommended we increase coverage on the cars. The quote was lower than my previous carrier. The customer service was great; no pressure and no false promises. I appreciated the effort put into my needs and the cost effective outcome.

It's always a pleasure speaking to Kara. Kara always goes above and beyond to make sure her…read morecustomers are satisfied. She is easy to talk to and I feel comfortable asking her questions, even if it's repetitive.

I highly recommend State Farm due to Kara's remarkable expertise and assistance. I have had a…read morehighly satisfactory experience with this team. I recommend this office and their services.

Please dont use this agency. I had a friend refer me to these people and It seems like there are a…read morebunch of children working there. No return calls, rude customer service

I love this place, Terri is wonderful! Very helpful with everything and explains everything really…read morewell. I would totally recommend them

I've been with the agency for my house and auto insurance for years and the staff here has always…read morebeen so helpful in answering my questions. The boss lady, Linh Do, is always so welcoming and nice. Recently I had to file a claim in to get my windshield replaced and every time I call to inquire information, Jennifer has been so courteous and informative...even if my questions seemed redundant or stupid lol. Thank you for the great service!

Not sure what the girl Tram is talking about, this agency is pretty great. I have been to other…read moreoffices before and I am extremely happy with the customer service of the ladies here. They were super friendly and helpful. Linh was amazing. They are very knowledgeable and helped me understand all of the coverages. The only time my insurance went up is when I had a ticket about 6 years ago, so maybe that is the reason why her price went up. Prices do not go up on its own, there are usually a reason. Last year, my insurance policy went up, and before I even had a chance to call Linh, she called me to let me know that the insurance company did not include and discount, she updated the price for me very easily. It is very hard to find an office that will call me at my renewals. My old agent never did that. I love that they are on top of their game. Kudos ladies! My family and I have been a customer for about 4 years now, and we do not plan to leave anytime soon.

David is incrediably helpful and will help you navigate through these difficult times with…read moreinsurance. I would certainly recommend him.

David waters is the absolute best and most knowledgeable insurance agent I have ever used (or even…read moreheard of). He is a ninja in his business. He took the time to educate me on insurance facts I didn't even know existed. I had no idea (nor have I ever been coached by prior insurance providers) of the risks of things that are not covered under a typical policy. I am now aware that most agents just quote the bare minimum because people often just shop prices. While David can absolutely compete with the lowest price, he also advises you to make sure that you are aware of all the things that are covered, and all the things that are NOT covered so you are not in for a surprise when something goes wrong. In short, I cannot imagine any reason why anyone would hesitate to call David to get a quote if they need home and/or auto loans (he has great bundles!).

Came in to get a quote. Was greeted by Tammy and her adorable companion, Shadow…read more Tammy was very friendly and professional. Unfortunately I was unable to get a policy due to my own reasons. I was disappointed because everyone at the office was very nice and welcoming.

This is hands down the best agent's office! Jeanine and Tammy are so friendly every time I call and…read moreso knowledgeable. Whenever I have a question or need something related to my policies, their team always steps up!