Awful customer service. Takes days/weeks to get a response, was charged for measurement and after…read moregoing to the store apparently the person I spoke to quit and there were no clear notes? It has been one thing after another. Will update if we EVER get our railing in.

Watson iron and steel did our railing for our back porch in 2019. They had to come back and make…read moresome corrections, but all in all, we were pleased with their work. We had them come back out a few months ago to measure for our new railing on our front porch. We told the man who came out to literally replicate the railings THEY made to match the back porch exactly. He looked and the back railings, measured the height, the distance between the pickets, etc. I was very clear, and he seemed to understand perfectly... it was simple "just make the exact same thing you made last time." Yep, got it! Well apparently it wasn't as simple as it seemed! On the order, they added additional posts instead of screwing into our pillars, and they added twice as many pickets. The communication between the man who came to take our order and the woman who executed the order was obviously quite poor. They told us that they needed to come out and measure again since we didn't want the additional posts, and even though it was their error, they still charged us an additional fee because they had to make another trip out. We argued endlessly about the fee, but finally gave up and just paid the fee. It was ridiculous. fast forward to today... It still isn't what we asked for! They did screw the railing into our columns instead of installing additional posts. But we still have twice as many pickets out front as we do in the back. It looks tacky, and after shelling out over $3K for the tiny railing, I hate it. I asked my husband what he wanted to do about it, and he said not to bother because there's no way they're going to fix it now that we have already paid them. Isn't that sad? That we're not even going to bother trying to work things out with these people because we know they won't do it. And don't forget, we're repeat customers. I wish there were more iron companies in and around Charlotte, but sadly, this seems to be the only one. The first picture is our back porch railing. There are 6 inches between the pickets. The second picture is our front porch. There are 3 inches between each packet. They definitely don't match.

I would absolutely recommend AWE for any demo project. They answered my calls and texts, they were…read moreon time, they made this process seamless. Of course- I thought they were fair. Before getting quotes for this job, I actually considered doing it myself- it was the demo and removal of 2 sheet metal sheds. It's not hard or complicated, so I figured I'd give it a shot.... Well...after staring at them for a week, I decided that if I can get the job done at a fair price, I'll pay for it I had some CRAZY quotes and then I spoke with Jerry, who assured me that it will be a job well done and really- it was perfect. Instead of spending 20 hours on a project, I paid Jerry, who completed in 3.5 hours, and it took me 4 mins to write this review. HIRE AWE AND JERRY- you won't regret it.

Great experience. Quick to respond, helpful and professional. Would definitely use again.read more

Mr Crank was awesome! He was professional, punctual and has great expertise. I had a blah vision on…read morewhere I wanted my tvs mounted and he gave his professional advice that I absolutely loved. I did price comparisons and he also had some of the best prices. Very responsive and friendly!

Excellent service. Highly recommend. Anytime I need this type of work done Crank is the first I…read morecall.

Andrew power washed my driveway & patio. His work was excellent & I highly recommend him to anyone…read morewho needs this servic.

Would give 10 stars if possible. Very honest and reliable. Used him multiple times for our other…read moreunits. Recently had a issue with a water heater and someone come out to eval who said a knob was broken and needed to spend over 2k for a new heater--sounded odd. Emailed Albert after hours to call me about the issue and he called me back that evening. Albert had to fly out the next day but he arranged a tech to come out next morning and he called to follow up even though he was on vacation. The tech was able to twist the valve with a wrench and the heater was working! Beyond happy with Andrew Matthew's. Also, if we did need a new heater Albert's price was half the cost the other guy. HIGHLY HIGHLY RECOMMENDED ANDREW MATTHEWS HVAC!!

Excellent service. Prompt, efficient and great work completed. We will use VP as our appliance…read moreservice

I strongly disagree with this "Aman K" review. Sounds like he's got other motives…read more Because, Jose did absolutely fantastic work at a very fair price. Instead of upselling the job, he offered to refurbish our front entrance railings and the final product he delivered blew me away! He's talented, reliable and very thorough too. 5 stars! Highly recommended!

I usually don't write reviews like this, but I feel it's important to share my experience so others…read morecan make informed decisions. I hired Jose for a home project, and unfortunately, the outcome was very disappointing. From the start, there were red flags, including inflated estimates--he quoted materials far beyond what was actually used (only about 70% of what he listed). More concerning, though, was the quality of the work. Many aspects of the project were left unfinished, and basic standards of craftsmanship were just not met. The railings were cut unevenly and not secured properly--they can be pulled out with minimal effort. Edges and corners were left raw and unsealed, giving everything a rushed and incomplete look. Even Carlos, who worked on the drywall and wasn't present for most of the job, acknowledged some of these issues when he saw the results. It also looks like critical construction steps were skipped--like not using wood glue in key joints--which raises real concerns about the durability and safety of the structure. On top of that, the drywall where the old wall was removed was never patched or painted. Baseboards taken out during the installation weren't replaced, and the demo work left noticeable damage on the stairs and surrounding areas that was never addressed. This entire experience has been frustrating and expensive. I now have to bring in another contractor to redo and repair much of the work. I'm not writing this to bring anyone down, but to offer a real account of what happened, in case it helps someone else avoid the same situation.

I just want to say what a professional and honest guy! Mr Hinson helped me with a new axel and…read moretires on my coffee trailer...he came out to help me in a crunch...short notice too! He had everything he needed and was prepared to work even in this terrible weather! I recommend him to anyone! Im so happy with the job he did! Thank you sir!!

OK people. This appliance repair company, is by far, the best company I have dealt with in a long…read moretime. I have used many repair companies in the past that was a struggle to get to the end of the repair process. Debbie was on the ball and keep me in the loop with any information. She called with all updates and got to me asap when the part arrived. Owner operated business and trustworthy.

Highly recommend for Edgewater Community! Called them as our dishwasher was not working. Mr…read more Harrison came out Wednesday and stated we needed a new motor. He ordered a new motor during the service call and returned Thursday afternoon to install it. Reasonable price for part and labor.