Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

Will is, without a doubt, the kindest, most honest, and most patient person I've ever done business…read morewith for home repairs. From the very beginning, he took the time to listen, answer my questions thoroughly, and explain things that no other company took the time to explain. Last summer, I was told I needed to replace my HVAC system before this summer because it uses R-22. Naturally, that was stressful and felt like a huge unexpected expense. When Will came out, he carefully inspected the system and then walked me through the facts. He explained that as long as the unit is working properly, there's no need to replace it just because it uses R-22. He also clarified that refrigerant doesn't need to be added unless there's a leak (contrary to what I had previously been told about it needing regular refills). At no point did he try to upsell me or pressure me into replacing something that still works. Instead, he focused on what was actually necessary and in my best interest. That level of integrity is rare and incredibly appreciated. It's clear he genuinely cares about his customers and values doing the right thing over making a quick sale. I truly can't recommend him highly enough and will absolutely continue to use and refer him in the future.

Pricing was fair and the installation of our new HVAC System took place on the day scheduled and…read moretook the amount of time that I was told it would. The installers were professional and explained the new system to me in a way that I understood. The new unit cools the house quickly. I'm particularly impressed about how much quieter it is than our old unit. Kyle, the owner, followed up the next day and provided everything needed to apply for a Utility Company Rebate and Federal Tax Credit. I highly recommend this company! I am absolutely please with our new system. In particular, I've noticed the dramatic decrease in dust in our house. We have a black glass TV stand and I had to dust every two or three days you find neglected it for a week that was very thick on it . Since we got this new system, dust problem solved.

After pricing our hvac replacement with multiple companies, we found this company to be about…read more8-10,000 more than 5 competitors with similar equipment. They may have excellent service, idk, but the price caused us to look around for other solutions and they were all competitive with the other companies, but Ricks was not.

I had a tech come to our house about replacing a toilet flange. The current one was cracked. I had…read morealready removed the toilet and wax seal so it was easy for the tech to inspect the issue. After inspecting the issue for a full 30 seconds I was told the only way to deal with the issue was to jackhammer up the concrete and essential destroy the bathroom. I immediately said no. What he didn't know is I knew how to do the work, it wasn't that difficult. I only called because I didn't want to do it myself. Well an hour later and a trip to he parts store I installed the new flange. Will not be calling Greenwell for any kind of service in the future, and I will be spreading the word of the poor service. Also the tech sat in his van for an additional 45 minutes after he exited the home. A little odd, stealing time maybe? Also green Mohawk? Maybe repping the GREENwell brand but a little unprofessional if you ask me. Drexler will be my choice in the future.

Final update: Andy came out and diagnosed the problem quickly, finding the location of the roots…read more His team did a great job putting in the clean out, and later jetting the rest of the roots out of our line. So my advice..Call Greenwell for issues with your plumbing..but get a 2nd opinion right away to avoid delays to a solution for your issue. Thanks to Nicole, Andy and his crew

This is a good company to work with. The first call to schedule was with a friendly co-owner. Troy…read morewho came to do the dryer vent cleaning continued the positive experience. He was clear what he was doing, offered before and after pics demonstrated the positive work. I recommend this company!

I was given before, and after pictures of the work done, educated on the fact that my brand new…read moreroof still included a dryer vent mesh that should've been taken off over the dryer vent itself and he fixed that and they have the tools to show their technical know how. And he was really friendly. As far as value goes, sometimes you get what you pay for, but the cost of the service that I received was $249 for Clark County Indiana residence. I thought that was very worth it.

Super grateful for the affordable and professional inspection and house vent duct cleanings, we've…read morehad last 2 yrs. The tech identified a gas leak near our furnace. When LG&E tech came by 2nd time, even after repairs, a whole new gas pipe with multiple connectors changed, there was STILL a gas leak. In all ~4 gas leaks identified. YIKES! We hadn't noticed a smell or anything! Very grateful for the safety pickup from a "routine" but very value and safety-added HVAC service w/ duct cleaning. Thank you for keeping my family safer! Appreciative of all your help!

UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.

Ryan showed up on a Sunday and stayed until the job was done no emergency rate(he left at…read moremidnight). He found several issues caused by a previous repair and even fixed an electrical issue. He was sooo diligent he replaced plastic caps with metal ones and mounted things and wires the had been left to hang. The issue we had been told by previous HVAC "pros" was going to need a whole new system and cost 6,000. Ryan found the issue and recharged the unit and used the best leak stop money can buy for a quarter that price my house feels amazing! I keep the thermostat at 72 it's so cold. It was the best repair experience I have ever had. Any good home owner knows quality is always worth the price. He was not the cheapest game in town but I truly feel I was given service and diligence worth every cent! He will be the only one to service my HVAC system from now on hands down.

Maybe at one time Ryan was all he claims to be and maybe he will be again but my last dealings with…read morehim didn't and hasn't gone well. I had used him at several properties, the last was at my home where he installed two new furnaces and AC units. When it came time for service/repairs he COMPLETELY Ghosted me and has yet to explain why. He had said when he completed my installation he would be out of unexplained communications for some time. Maybe he's worked out his personal problems but it left me is a bind,

There was a problem after they did a repair on my hvac system. Instead of checking what the problem…read morewas, they recommended an entire new system. Which I didn't need, because another company analyzed and fixed the problem.

Im sure they would be great if they would come back and finish the job. It's been weeks and we are…read morestill waiting on the rest of the install.

called Maeser at 340p in a panic with my main water having been turned off for two days because of…read morea shower leak upstairs. We weren't sure if it was coming from behind the tile wall or if it was just the faucet stems but another plumbing company came out yesterday and charged $99 just to tell us that we would have to hire a tile demo person to tear out the tile wall to the tune of $800 before they could even start to repair it. SMH But today Jason with Maeser was at our house within 30 minutes of our call and done with all repairs within the hour! And Maesers cost was less than half of the other company's quote! Not only that Jason was the most respectful kind man and he was obviously very knowledgeable. And he saved us from having to go to a hotel room tonight because we had no water. Jason graciously came in and treated my husband and I with respect and assured us he would take care of everything for us. He put our minds at rest which meant the world to us, especially being seniors. He definitely went above and beyond! Next up we are getting a bathroom remodel done and Maeser will be doing it of course! They even do garage doors! Please don't waste your time calling anyone else. Call MAESER and you will have a company for life that does it all and will save you money! Lisa Lewis

The company sent out a thief, and a trainee thief in training…read more I called around to get a drain cleared and was quoted a fair price, but when the plumber showed up it was a much higher price. He was able to snake the drain so that it flowed. The problem was I did not have enough people to be filling an upstairs sink and have someone to observe the plumber, He and is trainee, STOLE from Me, a Brighton leather and silver carry on and a tote bag, plus my standard carry on bag to add my DeWalt jig saw which many extra blades, my Dremel kit with all the accessories,, my lifetime collection of hole saws, and I can not be sure what else. When Management was informant they supported the thief. But they did lower the charge to what I was originally quoted. I would not hire this company unless you had enough personal to watch each and everyone, to prevent having your items stolen!

We have a service contract with Oeffinger and Crone and we recently had our 6 month check up. Our…read moreservicemen were very professional and knowledgeable as always. we have been using them for years and haven't had a complaint yet!

We have used Oeffinger-Crone for years and have been more than satisfied with their service. They…read moreare dependable and I know they are trustworthy. I live in Louisville and would not think of using anyone else!