I called at 8am with an ac unit that went out the night before. Its July in ky so its hot!! They said they could have someone to my place between 11 and 2. A nice guy named Andrew rolled up at like 1130 after a call to let me know that he was on his way. He replaced a capacitor, cleaned up the unit and my wife and kids had a cool home in about 2 hours. Thanks Andrew read more

Service agent, Peyton Coffey, did outstanding job. Professional and polite. Gave explanation of services given. Will use again in future.

Tech came out 12/26/25 for $120 to diagnose 1 hp vs ecm blower motor replacement. On 12/29 they sent quote for $2895 Includes labor. I figured had to be a mistake, its not a car motor, so i asked for clarification. i called another company authorized on my unit for 2nd opinion, cost $98. Diagnosed the same issue, 1 hp variable speed ecm motor replacement, got a price on motor from mfg while on phone and quoted $1370. I authorized the work and signed an annual contract. I appreciate honest work at a fair price. My $30k unit is 15 yr old, i know who i am not calling. I still have not heard back from Algeier, who i used many times in past, to let them know it was a little bit shady. So my advise, price gouging exist, be aware. read more

We purchased a home with a natural gas fireplace and needed help to get it started. Tristin was the technician that was sent out and was able to get us up and running within minutes. He was very professional and put down a moving blanket to keep our carpet clean and took the time to show my dad and I how to operate the fireplace. I also appreciated that he was able to come earlier than expected. Looking forward to calling on them again when it needs to be serviced. Thanks Tristin!​​ read more

You can always expect a call from the office 20 - 30 minutes before your Allgeier Air technician will arrive. Andy was prompt and personable, clearly explaining the service required in my unit. I highly recommend the team at Allgeier Air. John read more

I called for service today and was able to get an appointment. Andy was very professional, courteous and thorough . I will definitely call again if needed. Tonda read more

We've had a geothermal system for 10 years. Connor Schmitt came out and explained things to us better than any technician ever has! Very thorough. read more

Jay represented Allgeier professionally from the very outset. He inspected the HVAC system in my newly purchased home. He took the time to explain some of the issues with the system and why they needed to be addressed, showing me pictures and giving clear explanations. What he said was consistent with what we were experiencing in the home as far as updates and/or repairs were mentioned. I'll be getting an estimate with a range of options that will best meet my needs. I'm looking forward to the further dialogue to get the "new" home as efficiently operating as possible. read more

UPDATE***** Richard the owner responded to this review. With blatant mistruths. Although I never spoke with "Rick" personally I left multiple messages with Jasmine, the receptionist, to ask Rick to call me. She sent me to a voicemail on 2 occasions and the line was disconnected. Jessica whom I was told by Jasmine is the Head honcho and the buck stops with her was the decision maker. May I add EVERY interaction I had with Allgeier was recorded on my iPhone. Also to be noted Jasmine and Jessica said they only notate actual service calls. They do not keep record of complaints unless the customer approved a service call. Each service call there was a significant charge. Close to $200. One thing to add is Ronnie who was recorded said that we were also quoted parts and labor after the installation to 'fix' the brand new unit, and we were told they weren't covered under warranty. Ronnie said we were under warranty the whole time and misquoted on top of misdiagnosed on a NEW UNIT!!!!! I find it hard to believe that one of the owners, Richard has no idea what's going on. RICHARD has yet to contact my mother or myself. ***^*** My elderly parents had a new HVAC system installed in their 1100 square-foot home from Allgeier. Since the installation their heating and air bills increased by 61% they made numerous calls to the company regarding this for four years. We had a contractor come out and replace some flooring this past weekend at my parents home And he noticed all of the ductwork was not reattached after the unit was installed, which would explain the unbelievable utility bills. My parents are on a fixed income and this was detrimental. My father was in hospice this year and they had to have space heaters to heat their house every winter with a brand new HVAC system since the day it was installed. A service tech came out, recognize the blunder, fixed the ductwork, and then said that we would compensate for all the service calls over the past few years. However, the owner Jessica called my elderly mother and told her there will be no compensation and had my mother in tears, with her rudeness and lack of empathy. Ronnie, the service tech admitted that the ductwork is inspected at HVAC installation but recalls his guys never did so in this case. And all the service calls over the years for years no one ever checked the ductwork but they would diagnose new issues that could possibly fix the problem like a brand new capacitor on a brand new HVAC system, more refrigerant, more diagnostic testing, tuneups cleanings. My parents have been out thousands and at times were unable to pay their utility bills without some sort of assistance as they ran on average from $500-$600 a month for the past four years numerous calls went out toAllgeier and because of their failure to do their job. My parents suffered for it, and were compensated nothing, as a matter fact, my mother was mocked and treated so cruel that she was left in tears. Ive never witnessed anything like this in 48 years. We have retained an attorney and are currently initiating a lawsuit against Jessica, Mike, and Rick and Allgeier. If you've had an HVAC installed by these people you better check your ductwork you better check everything. I had to put one star in to post the review. It made me ill to do so. read more

I called Allgeier Air after getting poor service from Bryant. Allgeier was able to get me a same day appointment. Andy was my service technician and he was great!!! I told him about what the Bryant tech did and said and he agreed that it was very poor service. Andy found two small items that were easily fixed with supplies on his truck. He then did a thorough inspection of the system to make sure everything was working and there were no leaks. I definitely would recommend Allgeier Air to anyone needing assistance with their home or business heating and cooling. Total time on site was two and a half hours, but I am now confident the system is working fine. Bryant on the other was very poor service - took five minutes to look and touch the unit and then said whole system would need to be replaced for over 7K. did not even look inside the unit. Allgeier got it all done in one day for less than $500 and the first thing Andy did was open the unit and look at the insides. read more

For anyone looking for great customer service - a company that listens to your needs and provides solutions - Allgeier is for you. From our first contact - through the design and planning and quoting stage through delivery and installation they did what they promised and when they promised for the price that was quoted. Our space was unique and they provided a solution that really met our needs We will defiantly call them for any future needs and would recommend them to anyone looking for quality HVAC services. Thanks so much to them and their team for a great customer experience Luanne M read more

Air running low on a hot day at my rental and they were able to schedule somebody that day and he even came earlier and the repair was fair I just needed some new parts. read more

Had trouble with the AC back in June. They were quick to respond, showed up on time, and fixed the problem without any hassles or haggling. Will definitely call on them again for any future needs. read more

All three of the technicians who showed up to include, Ron, Bob and Rob were all professional and knowledgeable of the systems I have at my house. Matt, one of the owners, answered my call late one night and showed up at my house the next day for a thorough system evaluation. He was also quite friendly and extremely knowledgeable. The price quoted that day by Matt, was exactly what was billed to me for the work done! Overall, a great experience with Allgeier Air and I would definitely use their services again, if needed! read more

Initially purchased a 6 ton and 3 1/2 geotherm units and our old ones had issues. It turned out that the new ones would not work either because there was not enough water footage. Initial replacement was cost $30K. We spent another $12K on a 5 ton heat pump to replace the 31/2 to geotherm unit. During cold weather the heat pump was ineffective. The heat strip was sized at 5 watts. Heat pump capacity and area size reflect sizing should be 10 watts. I requested a quote on the heat strip. I received a call indicating it would cost $1100 even though the wiring and unit were sized for the 10 watt strip. I am having it replaced for $300 and told this company we would agree to part ways. I will not anyone I know use them. read more

Allgeier Air is absolutely wonderful. They are thorough very professional and are just amazing. If you want the job done right...not half ass! A repair person should do it right the first time. And if you want the best you will call these guys. I rarely give a five star but I'm going to because they deserve it! read more

Great service from Missy and Ronnie today. They called me back within minutes, called while on the way , and showed up when they said they would. Fixed the problem in 20 minutes! read more

It was a great job done by fine young man. He showed me the old air filter next to the new one. The old one was black. All said, he was a top quality person who I was glad to have in my home. read more

It is July and my air went out at night and Allgeier showed up as planned the next morning and fixed my 20 year old unit for a reasonable price. Very pleased with their honesty and integrity! Signed up for the maintenance plan so my older units continue to receive timely service, it is a bargain! read more

Scheduled an appointment and planned my schedule to be home and present. Allgeier never showed (even though I scheduled that morning and was told he was free all afternoon). After 30 minutes, I called the company and was told something came up in his schedule and he needed to reschedule for another day. Does not speak well in the company's professionalism. Mainly the fact that I would have waited around all day without a call if I hadn't reached out to them. Will go with another company. read more

Allgeier Air helped me out of another jam! I have used Allgeier Air for my maintenance service for years! Whether it's Matt or Clark I have always gotten VIP treatment from them. They take their time They answer all my questions! There is a trust of there work that I respect! Highly recommend Allgeier Air! read more

I have a large historic home that posed ~6000 sq ft. of complicated heating & cooling challenges--including the need to replace full HVAC systems on both living floors, assess and install efficient new ducting in difficult to access crawl spaces and attics, relocate a large rooftop AC unit to ground level, and optimize throughout for humidity control. Not only was the team at Allegeir Air up to the job, but they attacked the challenge with a degree of resourcefulness and excellence that's rare these days. Louisville boasts numerous quality HVAC specialty firms. However, knowing that Allegeir, in addition to their residential work, was also a sought after commercial contractor, skilled at installing large systems that have to be helicoptered in, gave me an initial level of confidence in choosing them for my home. It was the right choice. Starting with Rick the owner, who spent a Saturday morning with me assessing the property against my goals, the entire crew brought a high level of service, focus, and good cheer to the project. Matt, their lead assessor and manager, is personable, professional and reliably responsive--a joy to work with. Bob, their long-experienced installations lead, has a wealth of knowledge, skill, and creativity (hearing me ruminate aloud one evening about wanting to cover a section of exposed line set on an outside wall, he showed up the next morning with a custom-fabricated piece of flashing to button up the job). Brian worked wonders configuring sheet metal onsite, and the even the youngest members of the crew, some just starting out and learning the trade, were cut from the same service-minded, problem-solving mold. Rob, as an example, thought and worked his way around several tight corners--both literally and figuratively. Everyone, in a nutshell, brought integrity and a strong work ethic to the job. That, combined with Allgeier's skill and service guarantees, makes them the firm in town to beat. I highly recommend them. read more

Ron and Daniel came out to fix our heat pump. They got it fixed quickly and were amazing courteous professionals. They even recommended a coupon to help with my final bill which was extremely competitive. I highly recommend them! read more

I wanted to give a big thanks to Allgeier Heating and Cooling!!! Especially to Missy and Andrew!!! Missy could not have been more helpful in scheduling my appointment. She always worked with me and offered open appointments that fit my schedule. Andrew showed up on time and was so helpful in teaching me about my system. He was very thorough and he made sure everything was in working order. For this I value what Allgeier has to offer and will never look elsewhere for my HVAC needs. I hope Allgeier takes good care of Missy and Andrew as you have great people and employee in them!!! Thank You! read more

Called on Sunday of Labor Day at 10:47. Ronny was here by 12:30. Had us up and running within the hour. Expecting house full of guest tomorrow so we needed the AC. Also educated me on some items. Will probably use these guys for Fall Spring maintenance. Very professional technician. Fair price, especially on Holiday weekend. read more

What great customer service! Purchased a new Amana system and due to the walls in my house the system became a difficult install. Chris and team worked very hard to get the job done and were very professional. Even the owner of the company stopped by to see how things were going! I will be a loyal and a repeat customer. read more

Called on Friday evening needing AC repair, had service call on Saturday morning. Weekend service charge was $120 which I knew. All the repairman had to do was flip a switch (we were stupid). He went ahead and checked the unit, was kind about our being dumb, was very knowledgeable and personable. I am getting an estimate for replacement of old unit (at least 17 years old), even though he did not suggest it. We would recommend Ron. read more

Just had these guys out for a standard A/C service on an older unit. Andrew was very professional and detailed in his work, going above and beyond what I asked for. The cost was very reasonable and applicable. I will definitely be a returning customer! read more

Matt was very friendly and efficient, he fixed my broken 1989 air conditioner and was on his way in about 15 minutes.

Initially, I was not happy with a salesman showing up to give me a quote for the installation of a new HVAC system for a rental property/condo. I just do not care for the salesman's pitch and promises/some promises did not happen. Regardless, still hired Allgeier, based on a recommendation of a highly respected friend. I was very happy with Matt, the thought he put into what should be done, and the installation (May 2020). Hard for me to gauge how well the new system is working since I rent the condo to a man of few words, that rarely tells me when there is an issue. My main complaint is I never get ANY booklets on the system installed or the warranty information. I have called David Shipley/sales several times. Talked to Chris (June 2020) who said they were behind on getting that info out. He said they were working on it, and I would have it soon. Then I talked to (I think, her name was) Jennifer (July2020) who said she had the warranty information, on her desk and would mail it to me. She suggested I could down load the service manuals off the internet. I told her I paid $12000 for this system and did not think I should have to download the manuals. I have own several properties over the years and the warranty and manuals have always been supplied with the many many HVAC systems I have had installed. As of today Aug 13th, I have not received the information I requested from Allgeier. Maybe I should not of paid the $ balance owed so quickly. read more

Awesome, fast service. Thank you so much for your professionalism and quickness in getting our heat back up and running. Will definitely be using you again in the future. Highly recommend. read more

Been using Allgeier for many years. Wouldn't use anyone else. Just had Clark out for a summer tune-up. He was very thorough and exacting. Found one issue that could cause a major issue in the near future and not an expensive repair that other companies might suggest. Missy, in the office is very friendly and helpful. Calls before the tech gets here always. This is an older geothermal unit and Allgeier has bailed us out of issues before, promptly and with minimal expense. read more

Our son called us on Friday, July 10 to tell us that his ac was blowing warm air. Unfortunately he has been off work for health reasons, so we told him we would pay repairs. Saturday morning he called a company, who shall remain nameless, because he had a $35.00 coupon. The tech came out, told him a coil? needed replaced and it could be fixed for the low, low price of $1500.00 dollars. I told him to schedule it, but DON'T sign anything. Felt uneasy, called our son-in-law who recommended Allgeier Air. They also work on systems at his place of employment. Ronny, the tech was there within 15 minutes. He cleaned the unit and spent one hour going over everything. He made an easy adjustment, it started working properly immediately, and my grandson said, "WOW, I'm cold!" The total price was $280.00!!! Matt is who I spoke to on the phone and he was the most personable person I have spoken to in a long time. Between Matt and Ronny, you can't go wrong. We will only use Allgeier Air from now on and I am singing their praises to everyone!!! Thank you so much. read more