Michael is polite and respectful, a true Gentlemen. He came to do fall tuneup and went above and…read morebeyond to make unit run better. Last HVAC company I had over 10 yrs, and I was looking to start anew for reasons I won't delve into. My furnace is now quieter and has better airflow. Britson's has a new customer and a very happy one at that. Thank you Michael, you are top shelf

Great customer service, quality and a great price. I highly recommend them if you ever need a HVAC…read morecompany.

Roberts just came out and redirected washer pipe to drain. i always use Roberts for all plumbing…read moreand heating issues. Great team, friendly and lots of experience. I recommend them to anyone with plumbing and heating and cooling issues. Good prices.

Last year we had Roberts install a new HVAC system in our 115 year old farmhouse. We have lived…read morehere for 27 years, and since this is our 3rd furnace and 2nd air conditioner, we did not expect a big difference in our comfort level inside our home. However, this summer, we did not need any of the 4 window units to maintain comfort in our second story bedrooms, and this winter was the first winter that our house easily maintained 70 degrees in the deep freeze weeks of December. To top it off, we have had the lowest energy bills in years. Couldn't be happier with their service and the equipment they installed

Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

I am delighted to have chosen Midwest Comfort to replace my heating and cooling systems. They are…read moresuper nice, not one bit pushy. Eager to answer any questions I had. They are all knowledgeable about their work. And they came in as the cheapest quote. Several of my neighbors hired Midwest Comfort Three years ago. They recommended that I choose them. Although the price has doubled in those 3 years (thanks to people in high places ha ha), I'm a happy camper! Thank you Brian, Caleb, Jordon and Tom (Mick)!

Replaced our 1978 outdated furnace, updated the ductwork and repiped our water heater flue. Clean,…read moreefficient and very knowledgeable employees. We have Midwest Comfort do our seasonal checkup on the furnace and A/C. Always polite and able to check out any concerns I had with new system. I recommend them to anyone, that has furnace or A/C issues.

Dan and his crew are awesome to work with. It's nice to…read morehave a place that kinda all in one.. Plumbing, air conditioners, heaters. They can work on it all, which is rad. I appreciate the customer service and their ability to give times and dates and make it happen. I have had lots of issues with other service companies like this.. But not these guys!.

Absolutely never pay anyone to come give you a quote for any work, however if you do proceed get…read moreother bids. We have had 1 normal experience and 2 horrible ones that resulted in having to redo everything. One gas line and one water.

The owner Roy Connett came to our home to give us an estimate on a heat pump and new A/C. He was…read moreupright and honest and very kind. We decided to go through Connet Svcs after we prayed and trusted the Lord about it.

We waited 4 days for service which was understandable on the first hot week of the year. The tech…read morecame out, installed a new blower motor, didn't secure it. It's now bouncing around and the AC still doesn't work. He did not stay long enough to watch the AC cycle. Called for them to come back and they bumped it 6 more days. Very poor customer service, not friendly, questionable knowledge. We went elsewhere.

I called City Wide to diagnose a blinking light on my water heater, which was still working and…read moreproducing hot water. The technician began working on it without explaining what he was doing or getting my approval. During the visit, my water heater stopped working completely, and I was told I needed a new one for about $3,000. After leaving my previously working water heater inoperable, City Wide expected me to pay far more than the quoted service-call fee.

Did have quick response to my request and the service tech mission was very nice and helpful. Got…read morethe job done.

For My Sweet Mother Who Was Taken By This Company, Person For $6000 In Her Mobil Home That Needed…read moreNew Linoleum, And Flooring Replaced Below it. In Stead The Kitchen Floor Got a Bandaid on The Subfloor and The New Linoleum Which Is Now Cracking As The So Called Repair Has Shifted Settled 1/4 Inch. This Repair Was Done Less Than 2 Years Ago. The Master Bathroom Shower Has A Cracked Drain in The Bottom And Water is Leaking Onto The Sub Flooring And Rotting It Out. What Happened To Going Under The Trailer With A Flashlight To Inspect The Rotted Out Floor From The Bottom Side. You Know A Mild Priced Service Call To Write Up A Estimate The Flooring In The Bathroom Was So Bad When The Handyman Pulled Some Linoleum Up The Ground Underneath Could Be Seen.. Why Wasn't This Inspected From The Bottom Side Again. Oh Thats Right How Else Can You Get Money From Some One With Out Putting On A Show. My Mother Was Told The Bathroom Floor Was Fine Don't Worry About It. The Kitchen Area Is Maybe 10ft X 10Ft. My Mother Deserved To Have The Repairs Done Correctly And Guarnteed Now She Is Out $6000 And Still Needs The Same Repairs Done She Has Already Paid For. Who Does This To A Person And Thinks They Can Get Away With it. Karma Or A Higher Power Has And Will Step In To Fix This. Shame On You Sir You Need To Refund The Money You Stole From A God Fearing Human Being. Jane T

Complete RIP off, dishonest and untrustworthy. Mo charged me $1,000.00 to replace my interior…read more(front main entrance) and exterior door (screen door). He came to my home on April 18th and proved a quote however, demanded $200 deposit upfront that day or he wouldn't order the doors or set up an appointment. I did so as he claimed he guarantees his work and handed me a flyer which states this as well. Mo said he'd order the doors the next day and call me with an appointment date. Days passed then weeks. I kept calling him leaving messages without a call back (I began to think he took off with my money). Finally he calls me a month later stating that the door had a dent on it and he was sending it back. On the 20th Mo comes to replace the doors. After the install was finished I expressed my concerns as there is a large crooked gap at the top of the interior door and it wouldn't close properly as if it needed adjusted. I literally have to slam my body against it to secure looking it even closing it at it opens without turning the door knob when pulled in either direction. Mo said to give it time to settle and if need be he'd come back and fix it. Okay so Mo, how about the screen door? It doesn't open all the way or close as it's too low and catches on the deck. He goes out to his truck and comes back with a sander and sands down my deck boards in effort to close the door! Well it did close however, I said once the summer heat and cold weather comes the deck swells and retracts. What then? Mo said to call him and he'll come back out. Well I've been calling him weekly since June without a call back. So I decided to have another contractor come out and fix everything Mo messed up. And I was informed that I have to buy new doors because Mo put in the wrong sizes, the hinges where screwed in crooked and a bad install all together. What's sad is the new contractor guessed who did it originally and I was shocked to learn that this new contractor has fixed Mos work several times but no one reports it on here. Which is why I am today. I spoke to my neighbors and MNM is known as ripping off senior citizens. I wish I asked around and researched him before hand. Needless to say I have another contractor coming out tomorrow as this way I have 2 estimates to take to court with me as Im filing a small claims lawsuit Monday morning.

The service technicians arrived on time and they completed the job within the proposed time and…read morethey were great. They were clean with their work. I have no complaints..

The first year on their "Legacy" program they were great. However, year two (2026) it has been…read morehorrible. In April I called for an air-conditioner check up. I was told the FIRST AVAILABLE time they had was AUGUST!! I had to go up the chain to get a day/time! Fast forward to August (2026). I just called the other day to schedule my furnace checkup for winter which by the way is part of the "Legacy" program. They told me the ONLY time they had available was August 28th in the a.m. I said that time wouldn't work and asked about availability for September 1, 2, 3rd. The customer service representative told me the NEXT available was JANUARY of 2027!!! Yes, that's not a typo. The only time they could come out was mid-winter!! I'm canceling my program!! NO customer service!!