I went in this afternoon to see whether they might be interested in purchasing a pair of diamond…read moreearrings I have. They said they didn't fit with their collection yet they were extremely courteous and solicitous nonetheless. They were generous in talking with me about them, their value, and a potential trade elsewhere. They helped me come to a good decision about them and I felt I was with real professionals.

What a terrific place; truly a Ridgewood treasure! I have…read morelived in-town for years, and have been always impressed with their commitment to fantastic customer service, and over-all excellence. Just had a repair done, and I am thrilled with the results, simply the best!!

Dropped off my cuckoo clock as the hands were loose and weren't always making it all he way…read morearound!! I was in no rush to have it fixed (which I told the owner) and it did take several months before I got the call to come pick it up BUT it was worth it!! My clock runs perfectly now and plays its lovely sounds right on time!!! I would highly recommend this place!!!

I am out-of-State, (NH) and UPS's my Seiko Model QXM116BRH Melodies in Motion Wall Clock to Paul G…read more on August 15th, received by him on 8/20/2025. It has now been over two months, and he will not answer my emails, texts, and phone calls to give me an update and price for repairs, etc. I now have no confidence in this person and feel as though I have been Scammed. I feel as though he might have sold my clock and will not answer my inquires. My disadvantage is living out of State but I did have a credible recommendation from a Seiko Company to contact this person for repairs. I would never recommend this Company to anyone for clocks or clock repairs. Patricia Hanley 65 Fordway Ext, Unit 1-204 Derry, NH 03038

I always come here for my watch repairs, battery replacements,, and recently today to take out a…read morefew links on a brand new watch. Excellent, fair pricing and courteous, professional service. I highly recommend!

Ben is so incredibly talented. He took some of my moms old jewelry and made the most gorgeous ring…read moreand necklace. Once again, amazing job!

Perhaps John is on vacation, sick, or even retired. I purchased a vintage watch from John in 2006…read more I've since had it serviced at the original manufacturer; however, it needs servicing again. Unfortunately, despite 3 emails to John, I've heard nothing back. 3 emails, including earlier correspondence between us, and John appears to have washed his hands clean of a product he sold. John may have some good ratings, however, remember "buyer beware!!!"

I have sent John several vintage watches for service and repair over the years. He is a wealth of…read moreknowledge and has always done a great job for me. He works quickly and does a great job keeping me updated on progress. In one case one of the watches wasn't quite right when I got it back and John honored his warranty by taking it back and quickly fixing the issue and getting it back to me. It and all the other watches he has serviced for me now look and run perfectly. I would highly recommend John to anyone looking for help with a watch.

I putchased a beautiful gold chain with a unique white and yellow gold cross for my gf on…read moreValentine's Day. There prices are reasonable.

Excellent jewelry store, very knowledgeable and easy to deal with, bring any gold you want to…read morescrap, they are very reasonable with their pricing...

The Tobacco Shop of Ridgewood is exceptional for its high touch customer service, excellent…read moreselection of cigars--especially Davidoff's, Atabays and Padrons--the ones I typically buy. I meet a friend regularly, try a new cigar and sit in the lounge for an enjoyable afternoon. I pepper the staff on everything from humidity issues to tasting notes on various cigars. Always helpful and always an enjoyable experience. It's nice that a place like this exists.

Same 5 stars as before. The tobacco shop itself is one of the best anywhere including the city…read morewith only the top quality sticks. In addition you won't find them cheaper anywhere in this area. The private Davidoff lounge is clearly the best cigar lounge around including the top ones in NY. It's always clean, upscale, staff could not be better and the owners are always around making sure everything is at peak and we are enjoying it. I have been at many other shops around the world and country, and this one has its peers with the best.

The store has a really welcoming atmosphere- clean, bright, and easy to navigate. I was impressed…read moreby the quality of the clothing, especially considering the reasonable prices. What stood out most was the costumer service .The sale staff were polite, patient, knowledgeable, and genuinely in in helping Overall , a great experience from start to finish. Highly recommended this store if you're looking for both good fashion and excellent service. Y

This is good boutique it's accessible and has free parking in the back if you can find a space if…read morenot, you have to pay to park on the street. The store is always packed so sometimes the service isn't great for me, but I can always find a good selection for my mom. Sometimes I find items for myself. The items are price well.

It has been a little over two years and I bought my antique clock back into Time Will Tell and my…read moreexperience with Roger over the years has been amazing! I have said it before in a review, but need to say it again that he is honest, trustworthy and takes pride in his work, plus, he knows the business better than anyone else. Why would you go anywhere else? Go ahead and try and find another place, and in my opinion you will be sadly disappointed. We appreciate the work that you do.

Your reply to my review is again, PURE BULLSH8T. First of all, the reason why my husband brought…read moreyou $100 was because we discussed it and thought it would be a good compromise and the honest thing to do. Honest, a word that you are NOT NEARLY familiar with. We gave you some compensation and you kept the clock. Now, we're sorry. I just spoke to my husband. He did not apologize on my behalf, he said he was sorry it worked out the way it did which was his polite way of saying that you were negligent. He never expected the repair to be so much, he expected after 2 years to hear from you and to have a working time piece. You, yourself, admitted not having any further contact with my husband after he dropped off the clock. You told him that you were "calling the wrong number." Yeah, right. The first call he EVER received from you was this last November and he was responsive. He never received any messages from you before that. He NEVER reaffirmed the repair nor did he authorize you to keep his clock for as you say, 20 months which in itself is outrageous. As far as his needing instruction from you and your saying that he refused such instruction, again - BULLSH8T. You are a liar and a thief. Now I find out that in the end, you wanted $300 for nothing and not the even the original $250. You were never there when we came to inquire despite the sign on the door saying you should have been open, OR, maybe, as town people say, you were behind closed doors allegedly getting high and just couldn't be bothered. You could not prove that you even worked on this piece; no work orders, no logs, no receipts for parts, AND the bottom line, after all of this - THE CLOCK DOES NOT WORK - NOT EVEN A LITTLE BIT. It came back exactly the way it was left. You are a disgrace. You may know something about the workings of clocks, although you cannot prove this by us. However, your service is abysmal, you have a cavalier way about conducting business, and you project your numerous shortcomings onto your customers rather than owning up. Incredulous AND abusive. Period. End of story.