Just had the brakes done on my car today, the customer service is impeccable and their prices are…read morevery competitive. Highly recommend them!

My husband and I left Rockland ME heading down to Massachusetts when we noticed a thumping noise…read morealmost like a flat tire right outside Wiscasset. We found Greg's auto service and Rick was right on it and after a test drive had the vehicle up on the lift within minutes. That tire was about to fall off! He tightened up the lug nuts which were very loose on that tire and he checked all the others as well. What a great guy and that goes for his partner as well. And you could see the relief in their faces knowing they had averted a disastrous outcome for us. Thank you!!

the best. Damaged fender liner parking off road. Roland's re used and installed it in 2 hours. The…read moreother shop wanted to order new parts, tie up van for a week or so. Saved $$$ and time. TY!!!

Scott is very knowledgeable about all car accident claims and working with the insurance…read morecompanies. He is honest and trustworthy. They do good work!

I was actually going somewhere else when I drove past the Lewiston dealership and noticed a…read morepleasantly surprising selection of late model quality options. I immediately turned around to have a closer look and I am very glad at the end of it all, that I did. I ended up buying a low milage, 3-year-old, well-kept SUV. I definitely recommend considering Harpswell Auto when it comes time to finding another vehicle. So why 4 stars instead of 5? The documentation experience could have gone more smoothly.

I cant tell how angry I am with these people..I bought a 2016 Subaru Impreza and paid way to…read moremuch..Within 2 days I reported to them that my rockers were rusting..They did nothing..Now 7 months later, they are a mess...They screwed me...

Do yourself a favor and don't go here. I had my Subaru Outback towed here after a blown gasket in…read moreSeptember. They called me with a quote for a new engine as well as a left wheel bearing. I said, "A left wheel bearing? Are you sure?" They told me with certainty that it needed to be done. It was shot. I said I would call back. After hanging up I went thru my records and saw that they charged me $1,100 for a left wheel bearing and right control arm in Dec 2024. The only difference was that the car was under my name in Dec, and under my husbands name in Sept, so they didn't realize they had already done it and not that long ago. When I called back they sort of fumbled and said that it must have been a faulty wheel bearing and that it happens from time to time but that it was under warranty and to come back to have it done. So after a lot of coordinating to bring it back after getting the engine done somewhere else, we got it in this Tuesday only to get a call a few hours later that said, "Your left wheel bearing is fine. You don't need one." To which I said, "Then how were you so certain it needed to be done before?" They didn't have a clear answer. Without going more into detail, I don't trust this establishment and have since heard very similar experiences from others.

Took the truck in for an under coating, dropped it off, picked it up the next morning. Great work…read moreand fast service. I recommend them.

I took my van in for an inspection. After having my van for three days they called me. It was going…read moreto be between $3000 and $5000 to get the van inspected. But even if I spent that money he could not inspect the vehicle because my bumper frame was rusted. Said I need front and rear bumpers. This business is a place for all to avoid. If there was a zero rating that's what I would rate this.

5 stars for "Pat's Auto Repair"! I have been going to this garage for 7 or 8 years now and have…read morealways been very satisfied. Tim is an excellent mechanic, a very nice person, and always so helpful-even though he is very busy. Donna, Tim's mom and office manager, is also so friendly and welcoming. 2 of my adult children have switched to Pat's and drive out here from Augusta!I always highly recommend Pat's! Thanks Tm and Donna for taking such great care of your customers!

Reasonable price on good work done to replace the sway bar links on my Honda Civic Hybrid.read more

Guy wasn't very kind when I asked him to do work on my car. Made me feel like I was bothering him…read more I got a tire balancing which didn't seem to help the vibrations at all. He broke a stud when removing a tire and charged me for the part he broke. Honestly, if the guy was nicer and had better initial interactions with new customers, I wouldn't be posting about it.

Decades ago, Hewitt's Auto Body had a good reputation. I haven't been hit or in any accident in…read moredecades, and didn't realize that Hewitt's had been purchased by POC Collision (or VIVE) back in 2015. As with most good companies that get merged into a big company, profits suddenly take priority over quality. When I went to pick up the car, the estimator at Hewitts pretended to not see the obvious misalignment of the area that was supposed to have been repaired. The gap at the left headlight where the car was hit was much much tighter than that of the right (original). The gap at the hood at the left side where the car was hit was much larger. The left frame member under the hood that held the headlight assembly was still bent, indicating that they had not fixed whatever it was that was bent in the frame. The repainting matched, but there was pitting and splatter. Noting the estimator's indifference, I pointed out the obvious issues to the estimator again, but I said that I would take it as-is. He possibly felt a bit embarrassed, and offered to have the tech try to fix it. I agreed. I picked it up the next day, and though a bit better, it was far from even "good", as shown in the photos. The photos were taken after the "final" repair after the estimator had the tech try to fix it again. The estimator said that he got it as good as he could. The likely culprit at the left headlight is a slightly bent frame member. The misalignment of the bumper cover is likely a re-assembly issue. The paint splatter/chips as shown in the photos are just icing on the cake. In summary, unless your car is a beater, don't take a car that you like to Hewitts. Find a smaller auto-body shop. Update Oct 4, 2025. I had to get under the car to change the oil today, and found three areas where the plastic rivets were missing or just hanging on the bumper cover that Hewitt's replaced. Poor work and even worse quality control at Hewitt's. Updated Oct 21, 2025. The nightmare gets worse. While closing the door, I noticed some black dots on the inner fender that was replaced. The "dots" turned out to likely be fingerprints from when the wet door panel was installed after being painted. While checking that, I noticed that the inner trim was not installed. Subaru Part No. 59140FL000 Name: Cover - Rear Fender, Right Calling USAA for a refund and to see about having USSA be removed from USAA's list, and to get this fixed at a different body shop. The insurance for the accident was handled by USSA, and that part went fine. Over $5,000.

Had a very frustrating experience, maybe because my job was too small to be of interest to them -…read moreendless back and forth with insurance, wound up going elsewhere. Big waste of time.

YELP REVIEW of Good Guys Cars & Trucks Inc. located at 173 Bath Road Brunswick, Me 04111…read moreOwned and operated by Guy Converse and Dominic D'Alessio. Two gentlemen that have been in the used car business for many decades. As Good Guys used autos and trucks they have a niche business plan whereby most of the used cars they buy are acquired from local new car dealerships. They buy the trade-ins. The condition of the acquired vehicles is for the most part know. The 2021 Ford F-150 that they sold me deviated from their standard business plan. It was acquired at an auction in Texas. Maybe they were attracted by the salt free roads in Texas. A number of issues have arisen since my purchase on 9/11/24. When I came to pickup the truck after the purchase I was told a new battery had to be purchased (by them). They installed the new battery and I took delivery of the truck. The next day when the truck was at my home (Nobleboro) , the battery was dead. I jumped the battery and went back to Brunswick. Guy of GG said it must be a bad new battery. I got the new different battery, went home and the next morning the battery charge was depleted. After 2 (two) more trips to Brunswick a mechanic replaced a faulty fuse circuit board. There was no charge(monetary) for this battery issue. It took (4) 60 mile trips to Brunswick to get it right. GG has a 1 bay garage but have trouble with staffing a skilled mechanic. 4 Wheel Drive Issue On October 31, 2024 ( 50 days after purchase) I was in Friendship hauling a boat out and needed the 4 wheel drive, the truck would not go into and come out of 4 wheel drive and warning lights appears on the dash saying SERVICE VEHICLE -DO NOT DRIVE. I called Guy at GG and told him I was having the truck hauled to Brunswick. After several days Guy told me he had the mechanic look at the truck and there was no problem and he had driven the truck several miles. I had no reason to use 4 wheel drive until the first January snow storm and the same issue as in October appeared. At this time I did what I should have done before the truck was purchased--I took it to my local garage (certified inspection station) and had a computerized system scan performed. Error codes displayed for the 4 wheel drive, A/C system and the mechanic reported the truck was out of alignment and had excessive front tire wear because of the alignment issue. I took the truck to another mechanic (certified inspection station) for a second opinion and schedule the work if needed. I advised Guy at GG of the issues and I needed it repaired. Maine Towing and Collision of Waldoboro diagnosed and repaired the faulty 4 WD system for $886.45. Dominic D'Alessio had issued a 6 month extended warranty with a 3rd party (ASC), but this company declined to cover the repair. Dominic D'Alessio said he GG would not reimburse the repair. At the time of the diagnosis I had driven the truck less than 3000 miles. FRONT END ALIGNMENT-BALL JOINT- TIRE WEAR ISSUE While the truck was at Maine Towing and Collision the mechanic confirmed the truck was out of alignment and the ball joints were in need of replacement. I told the mechanic when I bought the truck it had a less than one month old vehicle inspection sticker. I asked the mechanic if the ball joints could be wore this badly in 5 months driven less than 3000 miles (from the time of the sticker being applied to the time of his inspection). He said it was an issue to be pursued. The repair estimate is for $1,039.19. from Maine Towing and Collision. Dominic D'Alessio said he would not reimburse this repair. I need to now appeal to the state of Maine State Police inspection division to investigate a possible inspection sticker issue. There was an A/C system issue that was reported to GG on September 18, 2024. With the assistance of Guy of GG the repair was completed March 13, 2025. 6 months after the initial report. GG purchase more than 100s of used cars each year. I purchase 1 vehicle every 5 years. I have never had such an unsatisfactory used vehicle purchase in my 50 years of buying vehicle. My advice is if you go to GG deal with Guy. Have the vehicle thoroughly evaluated by an independent certified mechanic. An except from GG mission statement reads, "we are proud of the quality used cars we sell and our dedication to serve the needs of our customers" . in my case the GG mission did not ring true. To be completely fair, the vehicles GG buy from their local car dealerships are known and are satisfactory. However my truck was purchased in a Texas auction and I know it had surprises. In my last conversation with Dominic he said customers are not getting new cars they are used vehicles. He is correct, but when I purchased a 2021 truck for $27,000+ I expected more than what I have gotten. For the repairs listed my $27,000 truck is costing an additional $1900! Next stop small claims court.

Great service . Great car . Highly recommended! Stand by their customers and vehicles . Don't print…read morejudge. If tou have a problem with car after buying it let them know right away they do help!