Mike and his team were incredible from start to finish. Our glass shower door had broken, and…read moreseveral other companies on Yelp told us it couldn't be replaced without redoing the entire surround--quotes were upwards of $2,000. Mike responded quickly to my inquiry, came out the same week to assess the situation, and confirmed he could replace just the door. The first door that arrived had a scratch on it, and Mike immediately called to let me know. He refused to install anything less than perfect and reordered the panel without hesitation. When the new door came in, the installation took less than 30 minutes and the quality is excellent. We are completely satisfied and highly recommend this team. Honest, responsive, and committed to doing the job right.

Excellent service and highly recommend! Michael replied to my message right here on yelp and was…read moreable to give me an idea of an estimate based on pictures I sent him. He came over, was super friendly, and our new shower door looks great! We're also going to have him make a mirror for our bathroom. So glad we found him and will use him again! Process was easy, pricing was great!

Paul is fast, efficient and easy to work with. Our latest project was a fixed glass panel for a…read moreshower. His turnaround from measure to install was one week. This was our second project with Paul. He also did a large master bathroom shower surround that had to contain mist from our sauna option. He gives good value for the money and we'd recommend him to anyone.

Paul is one of the most responsive professionals I have ever worked with. My first phone call?…read more Monday morning. His ability to stop by, measure for my custom shower door and give a quote? Monday afternoon. I immediately agreed, and approximately 72 hours later, he asked if he could come by on Friday to install my door! A Cut Above Glass makes & installs a fantastic product. I highly recommend!

I took 13 of my 1953 vintage travel trailer windows in for new glass and install in some pretty…read moredifficult frames and they did an excellent job. The owner is super nice and I will definitely be a returning customer and recommend them to family and friend. Thank you,

Acme stands behind their shower doors even 8 years later! We had a small problem with a hinge and…read moreKevin and Josh came out to look at it and came right back the next day with a part accommodating my teaching schedule and fixed the door. I expected a service call fee or a parts fee, but NO FEE AT ALL? They just said we stand behind our work - let us know if there's ever a problem. I'm thrilled and amazed!! HURRAY and THANK YOU!! Oh And my handle was a little faded and they brought a new one - above and beyond! 5 STARS!!

The short version is that they came to evaluate my front door, and ended up fixing it on the spot…read more So far (it's been over a week now) the door is closing better, more easily. Really 4.5 stars. There was some difficultly with communication that required some persistence on my part. But that only rates a 1/2 star reduction because he did eventually schedule me in. The long version follows: We have had problems with the front door for some time. And it seemed to be getting worse over the years. We had someone out several years ago, and they only put additional stripping on the jamb. This year the door sweep appeared to be wearing out (again), and the new one didn't want to mount (it was too thick). Checking reviews I called Precision Fit (Jason). After a few fumbled communications, Jason put me in his calendar. From then on the communication was good. He showed up to evaluate my door. I had sent him photos, and he thought he might have to remove the entire door frame and redo it. But he wanted to see it for himself, and was going to be in the area. To my surprise, when he showed up he said something along the lines of "I can do this now". Next thing I know he's moved the hinges, and shimmed a bit, and replaced the weather stripping, and even lowered the threshold so the sweep doesn't drag so much. Plus he drove longer screws into the frame to hold the hinges better. When he was done the door opened and closed better, and there were no light leaks around the door. Previously what clued me in to the problem was light leaks both at the top-left and lower-right of the door. Those are now gone. And he didn't have to rip the frame out. He still could have done that, and I wouldn't have known that it wasn't necessary. But he spent about 1-2 hours, fixed the problem, and saved me money compared to the more expensive procedure of remounting a door frame. So I recommend this service. They are honest and only do the work that is needed, and they appear to do it right. Post-script: It turns out that I called Precision Fit six years ago, but it wasn't Jason then. I remember a middle-aged man who didn't really impress me. He's the one who added thicker weather stripping and said not much else could be done. Jason proved him wrong.

Just an update here. The door is doing well, even after a few hot summers. Unfortunately, the…read moresprings in the hinges are very tight, so the door slams shut so fast that I wish it would go a much slower. It shakes the house if I let it slam shut. A big pain to have to "slow down" my door when my arms are full of stuff.

WINDOW PANE REPLACEMENT: We needed a large thermal window pane in our dining area replaced. Due to…read moreage, the window's gas seals leaked, and this caused the window to fog and to distort views to the backyard. OUR PICK: We called three glass companies and received three competitive estimates. We narrowed the choice to Dependable Glass in North Phoenix, for five reasons: 1. 4.9 Google rating; 2. 4.6 Yelp rating; 3. The professional and pleasant way they answered their phone; 4. They took adequate time to answer our questions about their products and services; 5. We were not rushed to make a purchase decision. THE ESTIMATOR: Dependable Glass sent John, the estimator, to our home to measure the subject window pane. He was on time, very friendly, spoke clearly, and answered all our questions without hesitation. Additionally, he assured us the installation would be performed only by Dependable Glass employees (not third-party installers). He also said the quality of work by the window installers would be A+ and come with guaranteed customer satisfaction. We received an all-inclusive price estimate that was straightforward and easy-to-read. Dependable Glass estimator guaranteed the price would not fluctuate before or during the window pane installation (no upselling). THE OFFICE: A few weeks after making a deposit, the replacement pane was delivered to Dependable Glass from the manufacturer. After that, I received a call from "MICHELLE" to select an installation date. Unfortunately, a couple of weeks before her call, my elderly wife suffered a severe in-home fall that required surgery and a hospital stay of nearly 30 days. I asked Michelle if it was possible to delay the installation until after my wife arrived home. To my pleasant surprise, Michelle said Dependable Glass would be happy to delay the installation for a month, or until we were ready. (That is GREAT service!) She verbalized her compassion about the falling accident, and that REALLY HELPED me during a difficult time. As promised, Michelle called back in 30 days to see if we were ready to book an installation date, and we were. THE INSTALLERS: The installers - James and Ethan - arrived on time, and they were well-prepared with all the required tools and components. They were one of the most pleasant installation teams I have every encountered. They were polite, respectful of the property, and they took the time to answer a few pre- and post-installation questions. James and Ethan went the "extra mile" with a special request. I wanted the large wooden Venetian blinds covering the subject window to be permanently removed before the new window pane was installed (I was unable to remove the heavy blinds due to physical disability). Without hesitation, James and Ethan completely removed the blinds for me (thank you!). After the pane was installed, the two gentlemen removed all stickers and washed the inside and outside glass to a beautiful shine. Wow! What a difference it makes to look at the backyard through clear, quality glass. WOULD WE USE DEPENDABLE GLASS AGAIN OR RECOMMEND THEM? Absolutely YES! We were very impressed with the entire process from start to finish. Everyone we spoke with at the company was pleasant and eager to provide us with excellent products and services. Everyone conveyed a feeling of "trust," which placed us at ease. Therefore, after today's installation, we had another large fogged-up window measured for replacement. I am confident we will receive the same high-quality service and product for this project, as well.

On October 1, 2025, Steve came out to my house to confirm measurements for two showers. He did not…read morehave the measurement or any of the information that was sent to me in the bid. My wife ask Steve about the stability of the glass for cleaning purposes and his response to her was "not to have sex in the shower." My wife was uncomfortable with this response and I am furious!! I called the company and someone named John, who said he was the owner called me back. Prior to John calling me back, I asked the receptionist if Steve was a tenured employee. She confirmed he was. When I spoke to John his verbatim statement to me, as he chuckled, was "he was sorry Steve did a bad job reading the room." Needless to say, he did not, in anyway, show remorse for his employees distasteful and sexist behavior! Why he thought it was a laughing matter is beyond me! I am not sure what room John thinks it's appropriate for his employee to discuss sex with another man's wife but beware that this behavior is not frowned upon but a laughing matter to Dependable Glass ownership. If you are looking for a company that is going to send a man to your home who wants to discuss sex with your wife and where she should/shouldn't have it, Dependable Glass is right for you. I am baffled by this companies sexist behavior and lack of willingness to see the issue in their behavior! It's evident, management does not care about how their employees conduct themselves in the field. This companies behavior is disgusting and I would strongly encourage others to select another company, especially those who value your spouse!

Great job!!! What I thought was going to be a disaster was done quickly and efficiently by Jeff and…read moreCamden at GCS!!!! For sure will use them again and recommend.

We just had our bath/ shower door installed. The team came out and did a fantastic job. From the…read moreestimate to the finished project it was a very great experience. Thank you for the excellent work.

I reached out to Christy Windows back in February, some five months ago, to have three windows…read morereplaced in my townhome in Tempe. The proprietor, Matt, and I agreed upon a price, and was told he'd take measurements before installation. Since then, I've received texts about unexpected delays, both professional and personal, with assurances that the windows will indeed be installed once all these events subside. From March through June, I followed up and followed up, only to receive excuses/explanations about this or that unforeseen event that hasn't allowed him to complete installation, but not to worry, it will get done. After four months of unfilled promises, three days ago I finally texted him to ask if the job was going to get done at all. I just need an answer one way or the other so I can plan on how to proceed and if I need to contact another company. This time there were no excuses/explanations...he simply ghosted me. After all this time, I get neither an installation nor even the courtesy of a phone call to explain why. To string a customer along for four months to ultimately just ignore him, that's no way to do business. The only reason I left two stars instead of one is the few times I actually spoke to Matt, he was polite. So, I give him a star for that. But he sure didn't fulfill his promise, and there's no reason to treat customers this way.

Originally this company, Matthew is the owner, was very communicative and responsive. We sent…read morephotos of the work to be done. He told us he could be at our home over the weekend. I needed a day/time pinned down so I asked for more specifics. We settled on the day and time. When the day arrived he wrote early saying he had car trouble and other work to do and had to cancel. He said he would follow up with us the following week . The week goes by and no contact. This is not a good way to conduct business. By then I decided to contact another contractor who was available and interested. The work has been completed by another contractor.

We reached out to six glass companies about a specialty window we needed for our bathroom shower…read more Brian responded with details that matched what we'd asked for and never tried to offer us something different, which happened with most of the other companies. Came out to get measurements and verify our exact needs. Process and communication were clear and quick, and the window is exactly what we were hoping for. Would highly recommend!

So far haven't been impressed. Was referred by Hobaica for a glass shower piece for a new shower…read more Made an appointment about a week and a half out. The appointment time came and I did think it odd that I didn't get a reminder text/call but I started waiting for the tech to show up and about 20 mins after their scheduled arrival I called and they didn't have record of my appointment. They said they would look into it and contact me back. They called about 30 minutes later to say they never had an appointment listed but their tech could come out in the afternoon. Luckily I work from home so I said that would work. When the tech showed up he said he was new and forgot to put my name on the appointment book but confirmed it was him that I originally talked to. He did his measurements and said he would get right back to me with the quotes. That was on Friday -- I did finally hear back from him on Monday afternoon. The quote is pretty competitive but since I didn't hear right back from him I am getting a couple of more quotes now. I will update my review if I decided to go with Roadrunner but so far not that impressed.