I am so thankful and grateful to have found this place. My guinea pig sadly unexpectedly passed…read moreaway about a week or so ago. I was heartbroken and was looking for a place to bring my special boy to be cremated because I couldn't bear burying him in my backyard. With just a phone call, I was able to bring my boy down to this clinic and have an employee meet me outside to take him and help with starting the process of cremation. I felt so loved and cared for by every employee I came in contact with. I couldn't keep myself from crying, and they helped me through every step of the process. They let me take a moment in the bathroom to collect myself, they offered to trim some hair and put it in a special bottle for me, and even took rainbow stamps of his nose and feet on a piece of paper for me to have a piece of him with me since I wouldn't get his cremation box and paw prints back for a few days. They also let me come into the back and say my last goodbyes, taking as long as I needed. They told me how pretty he was and how they could tell he was a special boy to me. I couldn't have asked for a better experience for such a terrible situation. I walked out of there feeling so comfortable knowing they were taking care of him and making sure he would make it back home to me just as I wanted. I just went back today and received his cremation box along with other little things they added into the bag to make it special (a bag of forget me not seeds, little tissues, and flyers and a postcard with helpful heartfelt messages). I truly appreciate the love they put into caring for a pet that has passed on. Thank you to every employee that helped me that day, especially the front desk woman, and thank you for being so caring. I can't express my appreciation enough.

Dr Ross is nothing short of amazing! When my 13 year old American Bulldog first saw him she was…read morestruggling physically and barely mobile. She needed help getting up and struggled to get around on her own. He started her on acupuncture, supplements, added certain foods to her diet, and gave me some physical therapy instructions for home. After her first appointment, she got off the couch to greet me when I got home! It had been weeks since she last did that. She was able to walk around much better and has continued to improve with each visit. Dr Ross started her with weekly acupuncture and has since moved to every other week because of the progress she has made. She is now able to go down the stairs (practically on her own), gets up on her own, goes potty outside by herself, and walks around the house on her own. Dr Ross has such a calming and kind demeanor. I wish we had found him sooner! He really has our baby girl's best interest in mind. He isn't trying to make a buck by selling us supplements we don't need. He actually advised that we could give her human supplements to save money. Their check in process is great because it is less stressful for our fur babies. You call from your car and they will come out and get you so that you won't run into any other patients on your way in or out. They also run an Urgent Care clinic some evenings which makes it convenient for refilling prescriptions Thank you Dr Ross and clinic staff for the amazing service!

This is the BEST vet I've ever been to. Their staff is always so kind, responsive, and helpful!…read moreI've never had a bad interaction with them. Their prices are average & they only charge what needs to be done. They never have long wait times over the phone & whats even better is that they have a text messaging system where they also respond pretty quick to any concerns or appointments I need to make. I've also never had to wait longer than 5 minutes in the waiting room, when I'm used to waiting 15-30. I started taking my very anxious maltipoo here about a year or two ago & now my baby dachshund goes here too! I am very picky about vets just because I've had bad experiences & I just want my fur babies to be taken care of. I'm so glad I finally found a permanent place to take them to now. We've recently moved about an hour away, but its still worth making the drive over!

Excellent service from Dr. Costuma and his staff. I had a great experience with everybody from the…read morereceptionist to the assistant staff to Dr. Costuma. My cat wasn't doing well and he would check in every few days. This meant a lot to me that he cared enough to call personally instead of asking his staff to call me. I never felt pressured to make decisions. They went above and beyond to make sure my cat was ok and even sent me videos on how to swaddle my cat when I had to give her oral medication.

I am extremely disappointed with my recent experience at this veterinary clinic…read more I brought my elderly dog in for his scheduled vaccines, including an oral vaccine that needed to be administered into his mouth. The injection was completed without issue because I assisted in muzzling my dog. However, when it came time for the oral vaccine, the staff unexpectedly instructed me to administer it myself. I explained that my dog is elderly, does not tolerate medications well, and would likely bite me or a family member if we attempted to force medication into his mouth. My understanding is that part of the reason pet owners bring their animals to a veterinary clinic and pay for professional services is to receive assistance with procedures that cannot be safely performed at home. What made this experience particularly upsetting was the response from the female senior veterinary technician. Instead of discussing the situation professionally and calmly, she raised her voice and repeatedly emphasized that she would not allow her staff to be bitten because my dog was "aggressive." While I fully understand the importance of staff safety, there was no reason for the conversation to become confrontational or disrespectful. In contrast, the younger veterinary technicians were kind, patient, and professional throughout the visit. One staff member in particular, Kymberly, went above and beyond to help. Thanks to her calm guidance and willingness to assist, we were eventually able to administer the vaccine. Kymberly has helped my elderly dog on multiple occasions over the years, and her compassion and professionalism are the reason I would give this clinic any positive rating at all. What is most frustrating is that we have been clients of this clinic for years, and this same vaccine has been successfully administered by clinic staff many times in the past. The inconsistency in care and the dismissive attitude we encountered during this visit were shocking. Kymberly deserves 5 stars for her excellent service, patience, and compassion. Unfortunately, my interaction with the other veterinary technician (senior female veterinary technician) was so negative that it has made me seriously question whether I want to continue bringing my pets to this clinic. I hope management takes this feedback seriously. Pet owners deserve to be treated with respect, and veterinary staff should communicate with empathy and professionalism, especially when working with elderly pets and concerned owners.

This place is amazing!! We recently switched vets after an emergency and I'm so glad we did. Dr is…read moreso sweet and cares so deeply about the fur babies that enter. He was so understanding when we had a scare and cared for my baby with the best care. The nurses are also so sweet. They are also very good about reaching out and answering the phone. Highly recommended

My family brought our 6-year-old pit bull to this clinic for a routine neuter. When we picked him…read moreup, he was extremely sedated still and unable to walk on his own. After bringing him home, his condition worsened, his tongue turned blue, and unfortunately he passed away. I understand that anesthesia and surgery can carry risks, but this was devastating and unexpected. He was a healthy dog. I strongly recommend that pet owners choosing a shelter for spay or neuter procedures consider having blood work done before surgery to check for any underlying conditions that may not be obvious beforehand. I'm sharing this so other pet owners feel comfortable asking detailed questions about post-operative recovery, discharge criteria, monitoring, and what signs should prompt emergency care after surgery.

This place was amazing and our expectations were exceeded! Our girl Lulu had to get an exploratory…read morespay due to having an ovarian remnant left over from her previous spay, before we adopted her. We were so concerned about this but Lulu was in great hands at Not Just For Paws. Dr. Caudle was able to find the remnant and remove it! They even showed us what they removed when we got there, which put our minds at ease knowing the issue had truly been taken care of. The ladies that helped us at the front desk had such good customer service and the technicians had amazing bed side manner! We will definitely be telling people about this place. Thank you Not Just for Paws for taking should good care of our Lulu!

That place is one more shi**y experience away from a lawsuit…read more. The Front desk manager is terribly rude and is going to be the reason that place gets SUED if the Dr isn't first. Brought my dog there to get neutered. $1100 later. I specifically told her (the "manager" at the desk) that I DO NOT CONSENT TO ANY VACCINES before she even brought my dog back there. I got the bill and noticed that she charged me for 6 vaccines. SIX. I looked at her and said "I specifically told you NOT to give him ANY vaccines." Why? Because He didn't need them. She replied "I won't charge you for them." That wasn't the point. Money wasn't the issue. It was the fact that I specifically told her verbatim - I DO NOT CONTENT to any vaccines and the girl at the front desk that was also sitting there remembered / heard me say it. Poor young girl's face turned beat red because her manager is a dummy. She still gave my dog the shots. I told her that if anything happens to my dog or he's vaccine injured, I will sue you and I will sue the doctor indefinitely, respectively. Last time I checked, I make the decisions about my dog's health, not some loser at a desk with an ego issue and a chip on her shoulder. Who does that???? Never going back there again. EVER..

they always take care of us and our cats. We have been going there 20 years. They have treated…read moreour little kittens, and also our elderly cats over the years

I've been bringing my pets to Angel Care for about 5 years now . They have very reasonable prices…read moreand the staff is very professional . The care that they demonstrate for these animals is above and beyond . My dog Buzzy had his ear fixed and I can't tell you how happy I am with the treatment that they provided for my dog . So I want to thank the staff and the doctor for taking wonderful care of my pets

The worst Vet I've ever experienced in my life. This vet doesn't care about the well being of your…read morepet, he only cares about taking as much money as he can from you. Nilo is a horrible person, Wouldn't refill prescriptions that were actively helping my dog without me making numerous in office visits. When I didn't agree to do everything he wanted he immediately changed his bad personality into a horrible personality. Keep your beloved pets & yourself as far away from this place as you can. Very unfortunate because the staff are very pleasant & respectful, I'm sorry you have to work with such a rotten individual.

These guys were absolutely awesome from Lindsey at the front desk to Mariano in the back ( assisted…read morewith her during surgery) and the wonderful girl that helps you check in and get you in the room and help with the blood draw. Didn't get her name. They are all awesome. Dr Quing was very friendly and helpful. He was not in a hurry while in the room. He got down to my dog's level and approached her ( she was shaking nervous) She absolutely loved him. She was there because she was drooling nonstop. He did teeth x-rays and found that she had six teeth that needed to be removed. He was able to do the surgery that day for me so we could start the recovery process. They checked in with us along the way. Great communication skills from everybody there and you can tell they are very caring and love what they do. I was a nervous wreck and they kept me informed and calm. They did not try to gouge me for money either. I really appreciate all of them there. Thank you !

We had to take one of our beloved dogs here when we learned it was the end. The staff was very…read morepatient and understanding. They went over everything with us, no pressure for anything, and were patient with all my questions. In addition, after a couple weeks we received a sympathy card which was just a special unexpected touch! It really meant a lot and they all signed it with a short message. Thank you so much for caring!

I was visiting over Easter and needed an emergency appointment…read more excellent service, from The first phone call to me paying reasonable Charges

i called them to ask if they were open because I suspected my Pomeranian dislocated her leg and if…read morethey could help. So I rushed down there and after X-rays etc they said yes it was dislocated. But.... They said since it was late they wanted us to go somewhere else?? Because they wanted to go home?? After the almost $1000 they took from me!!! They should have turned me away the moment we walked in!