Strongly recommend this company…read more As a realtor, we constantly seek quality, responsive, and trustworthy contractors to help our clients. Recently, my clients have had some leak issues on their newly purchased home. On both occasions, RT Services have responded immediately and made sure my clients issues were addressed, RT Services is on my speed dial for Plumbing and HVAC services.

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

Our AC stopped working during record high temperatures, I called McIntire,was met with friendly…read moreservice.Cody came and fixed it quickly, and explained everything. I highly recommend their service!

Very nice to deal with. Everyone is very friendly. The tech was knowledgable and answered all my…read morequestions. I would recommend them to anyone.

My Problem: Last Thursday, I spent $100 to find out my 10…read moreyear old Trane compressor fried. The starting repair costs would be almost $4,000, however my usual HVAC company said the whole thing needed replacing. AWESOME! Just what I wanted to hear when we're expecting a foot of snow. Even better, he said Trane didn't make a model anymore that would fit in the existing closet. Solution: My Dad just had his entire system and duct work replaced about a month ago by Larry & Sons and they did a great job. So he told me to call them and see what a new system would run. Moe, the Sales Rep, came out that afternoon. He said he could fit a new system with the base models and the high efficiency ones. After going through the house, seeing what I had, didn't like currently, and what I wanted to have, we decided on one of the high-efficiency models, and got a final price worked out. Moe said they'd be here at 8:30AM on Wednesday. Problem Solved: Wednesday, right after we got a foot of snow, they showed up at 8:30AM (exactly) and went to work. They even brought in several heaters for me. These guys went above and beyond in every aspect of their work. They managed to do what Trane said wasn't possible. That evening, the foreman came up and told me they would have to come back and finish up the next day. They made sure we had plenty of heaters and cleaned up after themselves. Considering they'd been installing an all new system, in the freezing cold, and trudging through a ton of snow, you couldn't tell they'd been there. The next day they showed up again at 8:30AM promptly to finish. When they finished, they walked me through the house to make sure I was completely satisfied with each segment. They'd taken away all my old stuff. They'd dug my old cement pad out, where the outside fan sat, and built a new beautiful pad with about a foot of edging all the way around, surrounded by thick wood border. Next he showed me where they had installed some of the pipes and wires along the side of the house. It was well placed, and they even put a casing over the whole length that matched my vinyl siding. Then he showed me the closet where the main unit is. I couldn't believe my eyes. They'd removed all of Trane's equipment and connecting ducting. It looked like a laser had just gutted it and everything was new. He showed me how to change the filter, and where there was a light that kills anything that makes it through the filter. He showed me the return vents they enlarged upstairs to move the air better. Then he programmed the new LED thermostat, while showing me what he was doing so I could change it if I ever wanted. He turned the new system on and it was blowing nice and strong air; you could barely feel it before. The outside unit was just humming quietly. The past four days have been an amazing difference. The fan automatically adjusts how much air to push. It's even learning how long it takes for the temperature to change so when it comes to a time it's supposed to change (like being warmer in the morning), it actually starts the change gradually so it uses less power, and less noise. I'm sorry for such a long review, but I've never felt that just "It's great!" gives me any useful information. Larry & Sons did a fabulous job for my family. They put down floor protectors and wore booties over their boots, so when they were done, my house looks the same... plus a lot of well installed equipment.

I was disappointed with the lack of transparency regarding pricing. When I initially called, I was…read moretold the consultation fee would be $50, and that if we had multiple issues within the same category, we would only be charged one consultation fee rather than separate fees for each concern. We specifically called because our electric water heater had clearly caught fire. We even had photos showing the damage, so we weren't looking for someone to diagnose that it had burned up--we needed help with replacement and recommendations for the underlying tank issues. Instead, we were charged for a plumbing diagnostic, a water heater diagnostic, and a water sampling test, bringing the total to $150--three times what we were originally told. At no point before the technician performed these services were these additional charges explained or approved. I understand that diagnostic testing and water analysis have value, but customers deserve to know the costs upfront so they can make an informed decision. Clear communication and transparency about pricing would have made this a much better experience.

Great service, keeps our gas fireplace running well. Very reliable and thorough. We have used for…read moreregular maintenance and repairs for years.

The compressor on my heat pump went. Gary was at my house in less than an hour after contacting…read morehim. He was very thorough with his assessment and estimate for the replacement unit. He provided a quote on the spot and then emailed me a detailed quote along with the replacement unit's specs (detailed explanation on the process, the unit' model number and performance specs along with what the factory warranty covers). Out of all the estimates I had (4 total), Gary was by far the most detailed I received. I would recommend him (and I have already to neighbors) in a heart beat.

I appreciate that Mellott Plumbing was able to come out the same day and arrived when they said…read morethey would, which was helpful in an urgent situation. However, my experience overall was disappointing. The plumber accessed the wrong cleanout that wasn't connected to my home, was unable to clear the blockage, and diagnosed the issue as roots in the pipes. I was charged almost $600 for this service. I decided to get a second opinion, and the other plumber found that there were no roots in the pipes (confirmed with a camera inspection) and was able to clear the blockage successfully. When I called Mellott Plumbing to explain the situation and request a partial refund, they did issue a refund, which I appreciated. While I'm thankful for the refund and their prompt response, the initial misdiagnosis and incorrect approach caused unnecessary stress and expense. I hope they take this feedback as an opportunity to improve their service in the future.

Quality of service was excellent. Very knowledgeable and helpful . The service we needed was for…read moreour whole house water treatment system.

We had wanted a heat pump installed in our home. We contacted Cumberland Valley heating and air,…read moreand we're really impressed about their knowledge, and how professional they were. They filled out all the papers that were needed for us to get any rebate that we were entitled to. The employees that came to install, the heat pump were friendly, knowledgeable, and did a great job. They were patient in showing us how to utilize the new thermostat that we had and made sure we were comfortable with everything before they left. We found the price really reasonable also. I would recommend Cumberland Valley heating and air to anyone That is looking for a solution to upgrade their heating and cooling.

I rarely write reviews, but my experience with Cumberland Valley Heating and Air Conditioning has…read morebeen so poor, that I want others to be warned before using this company. Cumberland Valley installed a new heating and air system in my home in 2020. The heating system contains two heat pumps, electric furnace, and propane furnace. The heat pumps and electric furnace work properly, but the propane furnace has not kept my home warm when the temps outside are very cold (real feel in the 20s or lower). I have an eight-month-old daughter, and the downstairs of our home would be in the 50s. I called Cumberland Valley starting on January 10, 2025, explaining to them the above situation- our house heats normally in the lower 30s and above- but when it is very cold the furnace doesn't heat the home. Two technicians came out and completed "advanced diagnostics" and told me all that was wrong was my filters were dirty, and the system was "functioning properly." The filters were only used 55 days. They charged 375.00. We replaced the filters, which were not that dirty, and the heat still did not work properly. My home remained very cold. I called them back out for the same issue on 1/14- still no improvement. The receptionist told me she spoke to the technicians that were previously at my home on 1/10, and they said I was out of propane. I told her no- I have automatic delivery, and I have a propane hot water tank and I have plenty of hot water. She told me this was residual in the tank and that the technician said this is why my furnace won't turn on. I said the delivery already came today and I have propane, and my house is in the 50s and I have an infant- I need my heat fixed. She sent a technician out. This technician told me my lines needed bled because I had been out of propane. I had spoken with the propane delivery technician that morning and asked him if we were out of propane. He said no, and he checked my lines and said I was fine. I told the technician that- he told me that the only thing wrong with the heat was that my line needed bled. Cumberland Valley charged me again for diagnostics and to bleed the line- another $205.00. Obviously, this did nothing, the furnace still did not work and my house remained cold. My step-father had to call the next day to get someone out to try and correct the heat. This technician worked on the motherboard and said it is working now- but if it keeps shutting off then you will need to have the entire unit pulled out and cleaned. After this the temperature went to the 30s and like always- the heat is normal. Then when the temperature got very cold again (single digits) the heat quit working, and my house went down to 51 degrees in the downstairs. I called Cumberland Valley twice and the gentleman answering the phone told me they would be in touch to come out and fix the heat- no one called me while my INFANT was in the cold house. I had to buy electric space heaters to keep her comfortable and safe in this weather. I called a different company, and a new technician came today. He found the issue in 30 minutes- the exhaust pipe from the furnace that Cumberland Valley installed had a dip that accumulated moisture. During very cold times- that moisture will freeze- blocking the exhaust and turning off the furnace. When it is warmer out (low 30s and higher) the heat from the furnace is enough to keep the moisture from freezing and the furnace works. He corrected the dip and put a better slant on the exhaust pipe to prevent this from happening in the future. He FINALLY solved the problem and only charged $100.00. Cumberland Valley has charged me nearly 600.00- has come up with multiple different diagnoses and never solved the issue with the furnace. Their complete lack of care and skill is apparent. I regret using them to install my heating and air system.

Very professional. We had tried to call other companies and they all wanted to sell us a new A/C…read moresystem rather than fix the current system. (It is their business model - they make a much higher margin on a new system that they know how to do - rather than understand and fix the current system.) One company after charging a $99 service call proposed $7000 to fix the system which ultimately Santos did for $2000. Santos and his assistant also showed up when they said they would, and otherwise I felt they were very trustworthy. I would definitely recommend them.

He quoted me some prices and then just disappeared. Not the way to run a business! Don't bother…read morewith this guy.

I've had a technician come out for the AC and another tech for the heater and I can tell you these…read moreguys are knowledgeable and willing to share their information in an effort to educate the customer ! I feel comfortable recommending them.

The guy came on time, very pleasant and even though I wasn't expecting all the things that were…read morewrong. He did get my AC back on and it's "knock on wood" still on and creating cold air.

Ben did great for us. He installed five ceiling fans. We have called him again to do an outlet…read more Reasonable prices.

have worked with them a couple of times over the years. always impressed with the responsiveness,…read morethoroughness, spend of coming out for service. top notch quality and value and communication. can't ask for more!