Very stressful experience…read more Preview: I needed to relieve months of stress with a relaxing massage instead it was a cold room, disruptive, noisy and the masseuse rushed, pounded on the same area I was tired of, she shortened the time suppose to be an hour to accumulative 45 minutes -- which she made sure was she was paid in advance for an hour of work she did not complete. She did not give a good massage. Details... Poor customer service: She kept talking to her coworker, leaving the room multiple times during massage with door wide open while I'm exposed face down and vulnerable listening to her talking to whoever walked in. Inappropriate contact: During massage she would allow her body parts to be against me. Uncomfortable Environment: You could hear noise in other rooms and noise at the front entrance. Cold air was blowing on me while on massage table and I said I was cold, she left and came back. Still cold air blowing on me. Everytime she left me alone during massage to attend to someone else who walked in I was uncomfortably exposed half naked on the table with her leaving door open. Audacity: She directly asked for tip after the traumatic, rushed, incomplete massage. Sum it up... I would've rather taken 30 minute option wanting more IF it would be a quality experience rather than leave with 60minutes of never wishing I came here. Extra info (Before arrival): 5:40pm Called the place asking for first available time, options and cost. On short notice. They said they can do it at 6pm for 1 hour at $60/person or 30minutes $40/per. Confirmed for 1 hour. Called back to say arrival at 6pm. Arrived on time. At arrival required to prepay the hour massage. $6 extra for credit card charge. Paid. Massage was cut short, poor quality and afterward was directly requested to give tip.

I was broken and she fixed me. After dealing with a pulled muscle in my back for two weeks at my…read moredoctors recommendation I purchased a one hour massage for $60. It was fantastic and I left with greater flexibility and feeling a lot better. None the less I'm still recovering from a pulled muscle in my lower back, but after two weeks of pain I had relief and feel this will only aid in my recovery. The atmosphere is nothing fancy, a few massage rooms and the chairs for hand and foot massages. The place was clean, quiet and staff was friendly and professional and the price highly reasonable where I have payed almost double the amount at other massage parlors. No appointment was needed and they stay open late. I definitely will be returning.

I enjoy the foot spa the customer service is excellent and they are all so friendly. They have…read moremassage chairs for those that don't want to lay on the tables for their massage. They also specialize in foot and leg massages with hot stones which is so relaxing. I usually get 30 minutes of chair massage and 30 minutes of foot massage which cost about 74 dollars.

Exactly what I wanted + needed! Minimal talk. Relaxation…read more The session started with a 10-minute seated shoulder massage, that continued down my arms and hands. A brief, but soothing, scalp massage all while soaking my feet. Once complete, it was time for feet heaven. The rest of the time was spent massaging my feet, applying pressure to specific points. I felt relaxed and will visit again.

I have been going there for 10 years. best place ever, professional and clean!…read morereasonable process too!

The name's a little off putting but trust me, these ladies know how to give massages. I was…read moredisappointed that they no longer offer the early bird special. In addition, their prices have gone up so I've included an updated listing of prices. During this pandemic, they will take your temperature before you get your massage. The staff is also wearing masks and face shields. I didn't have to wear a mask when I was face down for my massage but had to put it on when I was face up. What's great about the massage is you also get hot stone therapy which is my favorite! The feeling of hot stones plus pressure on your sore back is AMAZING! I love me a deep tissue massage because I work out and I walked out feeling like a new person. Keep in mind that the rooms are not attached to the ceiling meaning that there's like a 12 inch gap between the ceiling and room so you will be able to hear other people talking. It doesn't bother me but it might bother others. Also, every time the main door opens, a bell goes off which was rather annoying but since I came when they first open for the day, there weren't many people coming in.

Been here a couple of times over the past few months when down in RVA and not disappointed. My…read morefirst visit was a full massage with Jenna and it was so relaxing and I think I fell asleep within the first 20 minutes, which for me signifies a great salon and I was pleased. Today, I had reflexology by Stefanie and it was dreamy. It's so interesting how points on one's feet can be felt in various body parts/organs. Massage pressure is personalized and she was right on target as well as the manipulation of my feet was executed with care and gently. Stefanie has excellent customer service and she explains things as she moves around the feet however also periods of quietness for solitude or in my case a snooze. My experience at RESOLVE on both occasions SUPERB. Highly recommend‼

Had a really positive first experience here and felt the benefits multiple days after rather than…read morejust the hours later!

New address! 11567 W…read moreBroad St, Richmond, VA 23233 New address! 11567 W Broad St, Richmond, VA 23233

We were in need of foot therapy after a long day of dancing, and $50 for an hour sounded good…read more Fortunately we called ahead, since in was 45 minutes before they could accommodate two people. We were offered water and fruit while we waited. The interior was clean with multiple private/semi-private treatment rooms. Both ladies were very polite although with limited English. They started with foot soak while doing shoulder/neck/arm massage. The foot reflexology used a lot of pressure, but we felt so much better afterwards. They finished with a brief leg massage. This place is definitely worth a try if you have sore feet!

I was in the area for a meeting and had 2 hours to spare so I decided to come here- opted for the 1…read morehour deep tissue & 1 hour foot massage. Altho the massages were decent and my therapist does have "good hands" & was very gentle, maybe a little too gentle, there were many cons that made my experience unenjoyable. Nobody speaks any English- everything I said or asked, my therapist didn't understand, she just smiles & says "ok" and during the 2 hours in the room, she went in & out a lot. Not to mention, she shorted me about 10 mins- apparently, the time starts after you pay, not when the massage starts & they don't use a timer. Prices are on the higher side & there's a $3 fee if you're paying with a credit card. What's really annoying was the receptionist lady kept talking loudly on the phone nonstop, like can I relax & enjoy my massage in peace?! Def not coming back again :x

Came for a 90min Thai massage. Specifically came for that, as apparently there are not many (if…read moreany) other places i can get one around here. Firstly, even with an appt i had to wait almost 30mins for somebody to be available (chatted it up with a walk in who goes regularly and said thats a common thing there- not honoring appointments). Massage itself was pretty good. For a regular massage, it would have been very nice. But for a Thai Massage.. it was subpar- I've had many, from all over, over the last 12 years and can say this was at the bottom, but again NOT A BAD MASSAGE. I just look for a certain technique and traditional style.. I also noted on the paper i wanted a back walk, and no hot stones. They used hot stones and i got no back walk. May go again for a different massage but for Thai, looks like i'll just have to drive 2 hours to NOVA/DC to get my fix..

Everything nice and clean and the people are too !!!prices not bad either nice music tooread more

From the owner: Ashland Massage. As Licensed massage professionals, my…read moreintention is to provide quality care, inspire others toward better health, and utilize my training and experience in therapeutic bodywork to put your mind and body at ease. Massage is becoming more popular as people now understand the benefits of a regular massage session to their health and well-being.

Very good massage from Cameron. She listened and targeted her work to my specific concerns. I…read morewill definitely request Cameron for a future massage.

I had a 90 minute massage with Amanda. She made sure I was comfortable and at ease. I had 2 add…read moreon's that were great. I would recommend her highly!

I LOVE THIS PLACE!!!! I found them about 6 years ago, and I am a frequent flyer. Can say enough…read moreabout how awesome this place is.

Really good spa! Really cheap and felt like a whole new person at the end!! 1000/10 would recommendread more

I first came to see Joy with a laundry list of problems, mostly with my back and neck. Since then,…read moreshe has worked miracles. I have full range of motion of my shoulders and neck, and most importantly, I don't have the pain I used to have on a constant basis. I send everyone and anyone who has back, neck or joint problems here. Now that she's offering yoga classes, I'll likely be spending more time here. A fantastic place!

I am so very pleased with this place. I called for a same day appointment, and was seen 15 minutes…read morelater. I was greeted by Dominique, who was so friendly and welcoming. She asked me what my problem areas were, and spent most of my 60 Min Therapeutic Massage focusing on those areas. I have had a few professional massages before, but I have never been impressed enough to want to return. I will definitely be returning to this place! I left feeling significantly better and relaxed. All of the tension that I had been holding in my neck and shoulders was gone. I HIGHLY recommend Dominique if you are in need of a massage!