Sara is a real professional who knows her stuff. She's not just someone who's good with dogs…read morebecause of her experience and intuition, she also understands the nitty gritty science behind dog behavior and can explain it to you in as much detail as you like! But she's not dogmatic or condescending like some trainers are, and she doesn't make you feel bad if you've made a mistake or have a different point of view. I had a Zoom session with her and follow her on social media and she's helped me so much with my puppy who was biting me (hard!) during playtime and walks and constantly eating gross stuff off the ground. Highly recommend!

Sara is such a great resource for new and old dog parents. I found her off a referral on Facebook…read more She had a puppy play and learn which was great for getting puppy energy out and for some puppy training tricks. We came back because of her unique a la carte style of classes-picks topic book it and it creates a class. We look forward to working with her in the coming months as she is positive reward based trainer but also has the background of dog behavior.

My opinion -- this location does not take good care of their reptiles…read more Was in there today and the dishes had algae in them. Tons of humid animals at less than 40% humidity and showing shed problems. Plus they don't even sell any PVC enclosures for ball pythons with as many as they have. And, despite having tons of hot pads and lamps, they have barely any thermostats, much less pulse or dimming ones. Do better. Last time we ever shop here.

The GM is rude and unprofessional. The animals are very poorly taken care of. The store is always a…read moremess. Do better.

My group class was a joke. Kristen, I think is her name I try hard to forget it, advanced only her…read morefriends dog to the next level and didn't help any other students. The atmosphere was so snobby and unfriendly. Paula was the only nice person, there. I witnessed a trainer punching a Rottweiler puppy in the head because it was being forced down on the ground, over and over again while they yelled, "bang,Bang", the little guy was so terrified by that alone, and got punched in the face by a male trainer. Another person said there dog was so upset it had cage wire stuck its mouth from trying to get out of the small cage it was in. They think they are the best and they suck! My dog was a nervous wreck there and is so calm otherwise. Stay away from there, I feel so bad for the dogs, they look so sad. The police men were kind to their dogs when they came in, but that's it.

Carrie the groomer is wonderful. She does a great job with my dogs, Chochki and Pumpkin…read more Their kenneling services are pretty good. I like that they offer playtime walks for the dogs there. I'm kind of annoyed with their trainers however. When I first met Kaitlyn the trainer, she explained that Tops offers different training options for clients: board and train, day training, group classes, private lessons, etc. But after I took her beginning class, she absolutely insisted that Pumpkin has to do the board and train program. No way. I am not dumping my dog there for 3 or 4 weeks. Part of the problem is that some of the training methods there can be pretty harsh, which makes me wonder what might be happening to my dog when I am not there to watch and participate in his training program. Another problem there is the trainers at Tops act like they invented prong collars. They did not. MANY TRAINERS use prong collars. I currently train with Bill Balatsos in Palatine, IL. He recommends prong collars for most dogs. So does Jeff Hackanson, the head trainer at Dog Style Inc in Vernon Hills. The trainers at Lakeshore K9 in Highland Park also recommend prong collars. Tops didn't invent the prong collar. A lot of different trainers use them. If you want to learn how to correct bad behavior with a prong collar, Tops isn't your only option. There are other options, and they won't shove their board and train programs down your throat.

I hired Animal Quest for my 2 year old's birthday party and it was great! They were very…read morecommunicative and booking was pretty easy. They arrived on time, set up in my backyard, and helped teach the kids about the animals and how to pet them. Becky and Christian were super nice and patient even though the kid group was on the younger side and all high energy toddlers. Everyone loved it! Thanks for a great time!

We have used Animal Quest for two birthdays and they have done an amazing job each time. The team…read moreis great with the kids, keep things interesting and paced well, while being informative along the way. Highly recommended for kids birthdays of all ages. ​​​​

Our dogs have been coming to daycare and boarding and they love it. we love it too! the team is…read moreprofessional , helpful and well trained. it's been a joy and working off extra energy is always good for the pups! the leadership team lead manager Holiday G. and assistant mgr Colin are on top of things. Don't think twice, your dogs will love it and thank you!

My dog has been coming to Central Bark Grayslake for a few years now, both as a regular daycare…read moreparticipant (3 days a week) and as an occasional boarding guest. I have nothing but wonderful things to say about the staff. They take amazing care of my dog and he always is happy when he comes home. The manager, Holliday G., and the assistant manager, Colin, are terrific and responsive to my requests, whether I need to change or add a day or make reservations to overnights. I get photos and a report card when he stays over. I highly recommend Central Bark Grayslake and feel comfortable with the on site management and staff.

My horse has received the absolutely best care in the 5 years he has been at Shorewood Acres. He…read moreis a serious Wobbler. Thanks to Nancy's amazing care, he runs, gallops and acts like a 4 year old! He is so happy there. His feed is always first rate and he gets wonderful attention. Nancy is extremely conscientious about the care of each horse. She is absolutely the best. My horse and I have been extremely happy there. I highly recommend Shorewood Acres. I also recommend it for lessons because Nancy is great with kids and teaches total horsemanship!

I have been doing riding lessons here for 3 years and I would never consider moving to another…read morebarn! All the lesson horses are so sweet and the whole barn community feels like a family.

Our in home session went amazing. I am already seeing a difference in my dogs behavior! Also the…read moreassurance that I can reach out to Montana with any questions gives me the confidence to keep up with the work and training as I go along.

Montana is great. she came to our house to help use with our 2 cairn terriers. they put terror in…read moreterriers. my husband is 78 with physical challenges. Montana was able to taylor the training exercises to accommodate his needs. Montana is extremely knowledgeable and appropriate in the handling of our spoiled terriers. we had success after just the first class. I would recommend her highly