it's the staff on board. they talk and laugh and you cannot relax. When I pay for a front seat and…read morehave 4 staff standing near my front seat talking and laughing. Ridiculous. They need more professional silent service.

I have flown with Avelo numerous times and on my last flight today, my luggage was lost. Avelo has…read morenot updated me on if they found the luggage or anything. Now while I understand this type of thing happens, they could updated the customer with information on if they located my luggage. And if they find the luggage, I have to go get it. If this were to happen on a larger airline, they would send the bag to you. It's not worth it to fly Avelo any longer not only due to this but issue with delayed and canceled flights and the various fees you may as well fly out of Bradley Airport. At least at Bradley, you can have a carry in with no fees and wont be forced to pay for a seat.

A lot going on at this small airport. This was my first time at Tweed and you can see all of it…read morefrom the residential streets near by. Pulling into departures is easy, you can hop right out and be in the security lines which move at a decent pace. I also flew Avelo for the first time and I'm not a fan. We had about an hour delay with no communication except a sudden gate change. I'm not sure if people forget that humans are animals, I don't because they ALWAYS show it. The gate change resulted in people running which is crazy because you can see all the gates from one damn viewpoint. The gate change resulted in chaos boarding and having to stand outside in the wind and rain despite priority boarding. The flight attendant were great and accommodating! I brought my seatbelt extender just in case and unfortunately Avelo uses a different kind. They were able to accommodate me quickly. The airport is convenient I think but I'd imagine can be stressful if you're moving on a tight schedule.

We didn't go inside Tweed New Haven Airport, but even from the outside, it's clear this is a…read moreno-frills, highly functional little hub. We drove through the compact parking lot (easy to navigate, though not exactly scenic) and parked in the unofficial observation area, which is really just a bumpy, dusty lot with a decent line of sight to the terminal and runway. It's not glamorous, but it's free, and for aviation watchers or curious passersby, it offers a surprisingly satisfying view. We felt lucky to catch not just one, but two departures in quick succession: an Avelo flight to Jacksonville and a Breeze Airways jet bound for Raleigh-Durham. For an airport this size, that kind of timing felt almost serendipitous like we'd stumbled into a moment of rare activity. Both planes lifted off smoothly, framed by the marshy shoreline and low-slung terminal. Tweed doesn't host the big legacy carriers, but it's clearly carving out a niche with budget-friendly routes and quick turnarounds. From our vantage point, it felt like a small airport doing exactly what it's meant to, quietly connecting people without the chaos. [Review 1063 of 2025 - 116 in Connecticut - 24617 overall]

Very irresponsable. I made a reservation one week in advance to attend my son's college graduation…read more When I arrived to pick up the vehicle, a very rude staff just screamed, to me while I was entering the parking lot, that they did not had any vehicles available. I replied that I had a reservation. He said, I am closing in 30 minute closed the door. Will not recommend it. Very poor customer service.

Place is trash. Rude rep yelling at an Asian person trying to rent a vehicle who was clearly…read moreconfused. Raising your voice doesn't help someone understand more. If I didn't need the vehicle so bad I would've walked out. It's like they couldn't hack it at enterprise so they dumped this guy at Hertz. You have other options, use the other options. Cars are scratched up so take pictures and video for yourself. The interior window on my vehicle looked like if Stevie Wonder cleaned it with a dirty wet rag and forgot to dry it off. Then watch your credit card statement as the deposit doesn't come off immediately and will lock you up for well over 24 hours. Just a crap hole of a rental place.

One of the best taxi services i called , he was fast ,friendly and the price was better the the…read moreother cab services . I'll b calling him again thanks for the great service

Called A&S because I have used them before at Tweed and needed a similar ride again from Tweed, 4…read moremiles to our home. When I called I told them the flight which was coming out of West Palm Beach. They said no problem; just call when you arrive. I said the plane is delayed and going to be late; again no problem just call when you land. So when we landed I called and called and called. Five times. No answer and no taxi ride as planned. I'll use a different ride service in the future.

If I could give them more than 5 stars I would. Haz was a wonderful driver this weekend, and he…read moredrove my elderly parents in two separate 90 minute sessions. The car was classy and very comfortable, and Haz did everything to make them feel relaxed and at ease. His driving was focused and safe, he arrived early and knew where he was going and he packed all the bags into the car himself for us. He was also very personable and easy to talk to. I couldn't have hoped for a better experience. Will use again and refer without hesitation.

The best car service I have ever used; I highly recommend this service. The drivers are neat,…read moreprofessional, and on time. The cars are clean and comfortable. The reservation process is easy. This car service is worth the little extra money it costs to upgrade from Uber or Lyft to arrive on time and be delivered to your exact location. My airport pickup and drop-off were seamless; my driver handled the car and the traffic directions with ease, and they were polite and professional from beginning to end.

I wish I would've looked up the reviews before booking. This is my first time flying Breeze from…read moreNew Haven to Orlando. I bought the ticket because of it's affordable price. However, like the old adage goes "what's cheap is expensive". My flight was supposed to leave at 12:20pm. The flight got delayed progressively all the way to 8:20pm. I'm waiting patiently as this trip is for a graduation but it's ridiculous. They only gave a $20 food voucher but there is only a cafe here. No real hot meals. Additionally, there were no Breeze employees. They finally came to give us in person information at around 5:30pm. Over 5 hours past our original departure time. The supervisors claimed they were not aware no one came to speak us. There is no customer service line just an automated text number. I'll update more in the future to see if I make this trip or not. Still waiting to see. 0/10 do not recommend this airline.

NO BREEZE! Flight MX700 yesterday from New Haven driven off runway into the mud by a female pilot…read more Flight status showed plane enroute for about 45 minutes after scheduled departure eventhough the plane's wheels were in the mud. At 6:24 PM the passengers were told to de-board. Scheduled departure was 4:40 PM. Communication was nil. Breeze employees were silent. Here are a few photos of the debacle. How does that happen? Trip blown up! Rental agency closed at 1 AM. So would have to sit at JAX until morning if fortunate enough to make it there? Weather was clear! I can think of no reason for this other than incompetence!!

I have used their car service 3 times so far. Each time the driver was courteous and professional…read more The arrival time for pick up was perfect. The limo is nice and clean. The second time I was in need of their services was due to a flight to new haven was changed and I ended up missing the last flight. I asked the airline for s room at a nearby hotel and they said they could not accommodate me because they were all booked. I called a few few hotels to check and yep all were booked. They offered to fly me in to a close by airport which was Hartford, Ct as a standby. Well everyone showed up for that flight. I was then offered NJ or Boston. I chose Boston. I could've stayed and waited til the next day and waited for the new haven flight at noon. But heck no! Philli has the dirtiest airport!!! I couldn't bare to stay there with sketchy weirdos doing sit-ups on the grimmy carpeting. Yep! Its was an absolute nightmare! So I called up the Limo Group literally in tears and explained my situation. They gladly picked me up short notice. I think when I called my flight to Boston was in an hr. But the driver was there waiting for me!!! I got home safe to my husband and kids. I will always use their service. If you want excellent service this is the company to use:) Thanks! Naomi

Mac Transportation is extremely unreliable. I made a reservation to go to the airport days in…read moreadvance, yet they arrived at my home almost *one hour* late. That was bad enough, but then the driver informed me that he had to make another stop to pick people up. We waited for more than 15 minutes even though I informed the driver that I was going to miss my flight. I called a taxi from that location and when I left, finally on my way to the airport, the driver was still sitting there waiting for the other people. If I had waited, I would have missed my flight. Trust me, there are better ways to get to the airport.

Sean is great! He communicates timing well so you can rest assured everything is all set. It was a…read moregreat experience. We would use him again in the future and recommend him for your next trip!!

I hired Gadar to take my daughter-in-law to and from JFK. The service was wonderful - on time and…read moreshe was thrilled not to have to drive herself. Well worth the expense for her comfort.

I asked one of the agents at Adler Travel to help me book a trip to Madrid and Paris so that my…read moredaughter, an art student, could see the great museums. The agent did competently book flights and hotels, and I'm choosing to see that as a "glass half-full". But she needed a couple of reminders and she took a couple weeks longer than she said she would. And really, in a world where we all have TripAdvisor, I'm not sure that saved me more than 4 or 5 hours versus doing it on my own. Where I really could have used help, there was none. I was very clear about the purpose of the trip and the museums we intended to visit. Those museums are currently deluged with tourists and all now require booking time slots weeks in advance. If we had shown up without pre-booked tickets, we would have been turned away, negating the entire purpose of the trip and wasting thousands of dollars. This kind of information - learned from personal trips to the destination or previous bookings - is the real added value a travel agent should provide. Our agent provided none. Luckily for us, I learned about the need for pre-booking from Rick Steves' books before it was too late to get in. It was too late to get the time-slots we wanted, however. Some of the slots were decidedly inconvenient. A few weeks' earlier start would have been extremely helpful - a heads-up from the agent would have made a huge difference. Our agent was simply MIA after the initial bookings. She did finally respond to an email requesting help booking flights from Madrid to Paris - after I'd already booked them myself - with apologies about missing my email in her very full inbox. I had to do all of the research and booking for the museums myself, something that took many hours. Every agency has multiple agents with different levels of experience and enthusiasm for the job. Adler has a good enough local reputation that I'm sure some of the other agents are more helpful. But my experience with my agent was not great. I credit Rick Steves for a successful trip, not my agent. If I hadn't checked those books, it would have been a complete fiasco.

My husband and I were referred to John at Adler Travel by a friend when planning our honeymoon…read more Neither of us have traveled very much, and honestly the thought of sorting through thousands of different options, and then planning flights in the midst of wedding planning did not seem apealing. Luckily, John made everything beyond easy! We went in for a meeting with a few key ideas: all inclusive, on the beach, adults only. After a few more questions John quickly came up with several options. He made the process even easier by reserving everything for us, and telling us what to expect at each step of our travels. We had the BEST TIME in Mexico at El Dorado Maroma! Completely stress free vacation, exactly like we wanted :) We can not wait to go back and plan our next vacation through Adler Travel!