I purchased a mattress, made arrangements to have it delivered on a Thursday. Never showed up. I…read morecalled and they said "Oh, that's Friday." I wrote the time and date while I was standing in the store. So it was supposed to be delivered at 9:30 am. when 10:00 am came and went, I called -again- and was told they didn't even open so they couldn't possibly have told me 9:30. What an inconvenience and hassle! AND they charged me $80 for the privilege. I don't like being told I'm wrong when I'm not. Nor do I like being inconvenienced twice. If you buy from them, pick it up yourself. Hmmm, maybe that's what they were trying to achieve?

Couch they delivered has a HUGE SAG in the middle . That was 12/22 , now 2/21/23 . Still no couch …read more Contact the Attorney General and the BBB. Said it would be this week , but upon calling them said sometime in March ! Really ??? At this point I just want our money back . Contacted a lawyer , now let's see what happens!

service is so amazing, if the workers see that you're carrying a bit they ask if you'd like them to…read morebring your things to the counter to free your hands while you continue to shop. selection of goods ranges from crystals to clothing to furniture and so many different aesthetic. value of goods is a range of different types of product. certain things like different types of furniture depending on the condition of said products tend to range higher but there's really nice affordable pieces too. one suggestion i have f this shop would just be to keep the shop open a little longer. most people don't get out of work till 2-4 in the afternoon and that's right whe the shop tends to close.

what a pleasant surprise two full floors if wonderful treasures. Friendly, helpful staff. First…read moretime visitors will make this a go to stop as often as possible. Great prices, all areas beautifully arranged. Can't wait to visit again

My mother bought a dining room set from Grace Furniture the chairs fell apart in ONE week! We took…read morethem back and we're told that they couldn't replace them or give the money back all they could do is glue the chair together. Guess how long that lasted? I DEFINITELY WOULD NOT EVER GET ANYTHING HERE! If I could select 0 for a rating I would.

My wife and I recently remodeled our kitchen & dining room and after several trips to other stores…read morein the area, we went to Grace Furniture, where we should have started! The quality of the selection at Grace Furniture is so far above the "disposable" furniture you find in other big name, franchise stores, it's hard to even make a comparison. We received expert one-on-one attention from the sales person, who took the time to educate us and walk us through all our options as we built our custom dining room set. We ended up with an expandable table, 8 dining chairs and 4 matching bar stools from Mavin. We were able to choose custom table size, leg styles, finish, and a host of other details to truly make our pieces perfect for us. With free local delivery and the quality of the solid wood pieces we chose, we really feel like we got a great value from Grace furniture and will definitely be heading back when it's time to re-model our master bedroom!

Dave,Bob and Robin created a very enjoyable experience by offering constant assistance in the…read moreselection of our furniture and listening to what we were looking for. They exceeded our expectations on our purchases and described fully the differences among the selections we made which allowed us to make the correct selections. Dave and his staff understand customer relationship marketing as they determined our needs with our complete satisfaction. The delivery and set up was performed by very courteous and knowledgeable employees. The competition in our area did not meet any of our expectations for price, quality and customer satisfaction. Livingston's has a great selection and value for your money. In summary, this was the best experience we ever had and would highly recommend Livingston's Furniture to anyone who wants high quality furniture.

This was our second time working with David Livingston, owner of Livingston's Inc. DBA Livingston's…read moreFurniture, on a furniture purchase and I am so sorry that I did not write a review the first time. David is the consummate professional and his company reflects his understanding of customer service. We purchased a kitchen table and chair set from David and it was delivered on time and in excellent shape. After only a few weeks the table began to break down, some sort of manufacturer defect. David was most gracious in arranging the ordering of and the delivery of the replacement table. When it came time for us to order a new platform bed, we knew that the only place we wanted to do business with was Livingston's Inc. DBA Livingston's Furniture. We went in on a Sunday and while David was not there, his sales staff was most pleasant and reflected the level of customer service we had come to expect from David. As always, the price was more than fair and the salesman agreed to haul away our old box spring and bed frame for a nominal fee (again, more than reasonable). The delivery was terrific once more. We live in a house built in the 1870's and getting deliveries in and out of the house is not easy. Further, we live downstairs from the main level and communicating where we live and how to get into the house is difficult. The driver was courteous and expertly assembled the bed in a matter of minutes, then hauled the old (badly damaged) box spring from old stone storage room. We love supporting small businesses and I encourage all Fulton-Montgomery area residents to support David Livingston and his family's business that has been serving our communities since 1901. Thank you David and team for another great experience!

I visited this location when spending time with my cousin last month. We were redecorating her…read moreliving room and entry space. She purchased a variety of items over the course of two days. One of the items we fell in love with was a large framed canvas to hang over her sofa. Unfortunately, all three pieces had visible damage. We asked the cashier if we could receive a discount being there weren't any additional undamaged pieces. Not expecting much, we were pleasantly surprised when the manager visited and offered to take 50% off with the condition it would be a final sale. My cousin purchased the painting and we did our best to conceal the damage to the frame before hanging it. It really is a perfect addition to her home! We also located a really pretty lamp during our light fixture search that matches her picture frame beautifully. Finally, we picked out some odds and ends and were able to find most of what she needed over the course of two shopping trips. The selection of merchandise is good and the customer service is great. I recommend shopping here when searching for home decor.

Coming up on 3 months for a quoted 1 month lawnmower repair. Maybe I will get it back by Winter?…read more Also, the cost is 2x what makes sense. Should have just repaired it myself, or replaced it with FB Market find for have the repair cost. Oh, and their system is down so when their employees do show up for work, they can't tell me any status.

I needed a new bed frame, and I had a hard time finding one that I liked within my limited budget…read morein my area, so I started searching in other cities and came across one from Lavoda. It's a really nice platform bed frame, very sturdy and aesthetically pleasing. It was easy to assemble by myself. Their New Year's sale made the price very affordable. My order came in much faster than I thought it would, and pickup was very easy. They have a nice showroom and two big warehouses, so finding what you are looking for there is pretty easy. My only complaints are that I had to call to order it instead of placing an order on their website, and the salesperson who initially took my order was a bit rude. However, when I called back the following week to check on my order, I spoke to another salesperson who was very nice and helpful. Overall, I recommend Lavoda if you want a nice piece of furniture at a good price.

From the owner: Our philosophy is really quite simple...to provide exceptional value on quality home furnishings…read more As a local, family-owned business, we at Lavoda Home Furniture strive to find furniture that offers the utmost value to our customers. Our family has been serving the area's furniture needs for almost 20 years. Drawing from past experience as a furniture wholesaler and mattress specialty retailer, we are able to provide extensive expertise as a furniture and bedding store. Our 3 floor showroom is filled with quality home furnishings and accessories for every room, taste and budget. Our low prices lie in our ability to keep low overhead cost, which gives our customers the highest sale satisfaction. Since our opening in May of 2013, our customer base grew substantially specifically due to our consistent customer referrals. Lavoda Home Furniture has become a favorite furniture destination in the Utica-Syracuse area. We realize that customers have many choices when it comes to their furniture needs. Our entire team works hard to make sure those needs are met. We welcome the opportunity to be your furniture store!

John Froass & Sons has the most beautiful high quality furniture that is reasonably priced. They…read moreoffer a discount for cash and check purchases. The fabric choices are endless on brands like Hallagan. We have been buying furniture from Froass for many years because of the outstanding service and quality. Peaceful atmosphere to browse or buy.

Wonderful! Classic furniture without being frumpy. Good/fair prices too. They helped us find the…read moreperfect L shaped couch. It's built well and I have no doubt it will last many years!!! Will definitely go back to buy from them!!! Worth the drive!!!!

Very professional had an issue with the cover that went around the unit no fault of there own but…read morerectified immediately excellent customer service over the phone as well

Great service! Tech patiently answered all of my Senior Citizen questions, too! My gas insert is…read moreall ready for the Winter and I'm a happy customer!