This is the absolute worst tow company in the area. I highly recommend any other company. They will…read moreovercharge and under deliver. Even their phone operator Hannah is horrible to deal with.

AAA sent them an order to tow my vehicle and THIRTY (30) hours later they said they never received…read morethe order, this with them being sent TWELVE messages in the last 3 hours time. Do not call them for service. AAA has noted their lack of response to them and me. AAA noted the many messages to them. Now they will no longer be AAA approved. Needs to have a ZERO rating on here.

Bobbie and Andy were great! We used them for a bachelorette party, they picked us up, dropped us…read moreoff and then when we were ready to head home they picked us back up. Would definitely use again!

This taxi service will gouge you! They charged us 30.00 to go 5 miles and then 40.00 for the…read morereturn trip! We asked him why it went up 10.00 in 3 hrs and he said the roads were wet. I will not use this place again.

I highly recommend using this company.. I had gotten stuck with a trailer loaded with a car on top…read moreand this company showed up the driver was Brian he was awesome to deal with.. I was shocked with the price I was givin. I'm from flint area and the prices are way different

We were heading home on monday an 9/29 from our first fishing trip to Grand Lake , had a trailer…read moretire blowout. Alpena Towing druver, Ben, voluntarily pulled over, used his gear to help use change tire and quickly get us on our way He refused$, accepted a bottle if water and wished us well. A Quality experience for a first time visit to the East side.

Horrible customer service. Offers financing but when trying to negotiate terms, they'll just quit…read morereplying. No want to make money. Whoever runs the Facebook page is either extremely lazy, or doesn't care about making the business money. Complete lack of customer service.

Had a mechanical failure happening in my vehicle that was ripping cords out of my tires. Had this…read morehappen to me 30 miles north of home, that left me stranded. As soon as they received the dispatch from my roadside assistance, they were calling to make sure I was safe and understood they were coming for me. They were even kind enough to allow me to ride with them to the drop-off location. Thank you for the kindness shown to me in my time of need.

Chris and Becka are amazing business owners. I called in April 2025 to setup a 2016…read moreHonda 1000-5 UTV scheduled maintenence inspection and needed oil/trans fluid change. Chris scheduled the May 2025 service date and asked me to send him last service completed and Honda Scheduled maintenence guide for him to review. I dropped off the UTV, although he could of done a pickup/drop-off for a very reasonable fee. There care of me as a customer from start to finish is A+++. I was even able to purchase the Honda oil change kit ahead of appt to use and save time/money. I feel Chris, Becka and the team strive on a business model of establishing trust, truth, fair charge and only service what is needed. Thank you again, I'll use their shop for all my Auto needs and highly recommend others to call, check out their shop and request a service quote. Very friendly, easy, no hassle experience.

JB's is terrific! They try their best to get your vehicle running smoothly again and give you…read moreinformation so you can make a good decision about repair etc. John and Carla and their staff are honest and concerned. I'm so happy we found them.

This company is 100% dishonest! Do NOT do business with them!!! We called to purchase our propane…read moretank, and they said they would. We called back to pay for it in full, and we were told they would no longer sell it to us for the $600. The tank was full, so we asked to continue to rent it until we used our fuel. They informed us that they had already took our tank "because they don't make enough money off of us", and they were only going to credit us a $1.00 a gallon toward our fuel that they stole. Which anyone who knows anything, knows that is way less than the going rate! I have reported them to the BBB, and will continue to post reviews on all their forums. What a great thing to deal with while recovering from cancer... Just a disgraceful company!!!

We recently had them come out to fill two propane tanks on our property. While here the driver…read moredamaged property and didn't say anything. When confronted he said he was in a hurry and didn't know if anyone was home so he didn't knock. He said it was our fault for having it where it was. When we called the office to report the damage we couldn't get a call back! After 3 days and us calling back someone finally transferred us to a manager who said they were not going to do anything about it. They are quick to come out and fill your tank but that's the only good thing we experienced. Customer service sucks and they don't care if they ruin your stuff. Steer clear!

Had a car deer accident on M-65 where there was no cell phone coverage. Still had SOS service on…read morethe phone so I was able to call the 911 non emergency line to get a police report for the insurance company because a claim would need to be filed. Unfortunately since I had no cell phone service I couldn't call our insurance, so they could send a tow company of their choosing. 911 was gracious enough to contact Prell upon our behalf. Prell took advantage of this and charged a fee to our insurance company of $550 for a "911 accident callout fee" charge simply because 911 dispatched them out. Even though I explained to Prell that it wasn't a 911 call, and not a accident, they were just doing us a favor. Prell's response was " oh don't worry, it's $0 out of pocket, we will write up an estimate and charge insurance... Prell is just price gouging the insurance based off their own policy, and if your insurance doesn't cover it, you foot the bill! Use a different towing company that won't charge you that!

Honestly if I could leave less I would. The truck blew a hydraulic line in my driveway on Tuesday…read more The driver said they would come back to clean it up. Wednesday around 2 in the afternoon, I called and Jill answered the phone. When I asked when they were coming to clean it up she replied "I don't know anything about that, I'll talk to the driver and call you back" and she hung up on me. I called back a couple hours later and was told by Jill "I still haven't heard from the driver" and she hung up on me again. I called again at 10AM on THURSDAY and Jill answered and very rudely said "the driver will be out today to clean it up" then she hung up on me again. The driver showed up a few hours later, he swept the oil dry that he left there on Tuesday and then threw another bag down, told my husband he would be back later with degreaser and he never showed back up. We spent all day Saturday cleaning up the driveway from the mess they had left 5 days prior. Don't waste your time calling these people. Jill is so awful and rude, the truck driver is a liar. All around this company is very shady and not honest. As far as towing, the driver was about an hour later than what they were supposed to be.

Excellent professional service and unbelievably fast response time! We were stranded on I-75 with…read morea flat tire - D&N had us up and running literally within minutes. Highly recommend! And it was on a holiday!

If there was a way to give this company 0 stars, I would absolutely do it…read more My vehicle was in standstill traffic on I-75 on Sunday, July 27, 2025 because of an accident. D and N Towing was called to the scene and the driver was speeding on the left shoulder when he struck my car and another vehicle. The driver of the tow truck jumps out and starts cursing at us saying we "swerved onto the shoulder". We didn't. We were parked. They clipped my side view mirror and tore off the rear quarter panel on the other vehicle. After sending the damage report and pictures to the company and repeated phone calls, some lady answers the phone today and says "we are not responsible for the damage to your car" and hangs up. Are you kidding me? Hang up on me? Read other 1 star reviews, this lady is a disaster. The tow truck itself hit the other car so hard that in punctured the tow trucks gas tank. They have zero professionalism and their customer service is a nightmare. Don't ever do business with these people. I was asking for $200 for the damage to my car. $200.