called a few places they had the best rate, showed up quicker than quoted and the service was great!read more

From the owner: Best prices in the northern Michigan area, when your down on your luck and need a tow don’t get…read moretaken advantage of!

I highly recommend using this company.. I had gotten stuck with a trailer loaded with a car on top…read moreand this company showed up the driver was Brian he was awesome to deal with.. I was shocked with the price I was givin. I'm from flint area and the prices are way different

We were heading home on monday an 9/29 from our first fishing trip to Grand Lake , had a trailer…read moretire blowout. Alpena Towing druver, Ben, voluntarily pulled over, used his gear to help use change tire and quickly get us on our way He refused$, accepted a bottle if water and wished us well. A Quality experience for a first time visit to the East side.

Excellent professional service and unbelievably fast response time! We were stranded on I-75 with…read morea flat tire - D&N had us up and running literally within minutes. Highly recommend! And it was on a holiday!

If there was a way to give this company 0 stars, I would absolutely do it…read more My vehicle was in standstill traffic on I-75 on Sunday, July 27, 2025 because of an accident. D and N Towing was called to the scene and the driver was speeding on the left shoulder when he struck my car and another vehicle. The driver of the tow truck jumps out and starts cursing at us saying we "swerved onto the shoulder". We didn't. We were parked. They clipped my side view mirror and tore off the rear quarter panel on the other vehicle. After sending the damage report and pictures to the company and repeated phone calls, some lady answers the phone today and says "we are not responsible for the damage to your car" and hangs up. Are you kidding me? Hang up on me? Read other 1 star reviews, this lady is a disaster. The tow truck itself hit the other car so hard that in punctured the tow trucks gas tank. They have zero professionalism and their customer service is a nightmare. Don't ever do business with these people. I was asking for $200 for the damage to my car. $200.

My Toyota Highlander had a dead battery while parked at Morrison's IGA. Steve Elkie closed up the…read moreshop, came right over and gave the car charge so I could drive to car quest and get a new battery! he was so helpful, friendly and extremely reasonable in cost. this is the guy to call. I hear he also does great paint and body work! Katie wolff

I had a full load of hockey players. One wasn't feeling good so we stopped for some medicine, drink…read moreand to top off the gas. Accidently locked the keys in the truck. The owner also has a wrecker service, and came out to help. He had the truck unlocked before I was done pumping gas. I tried to pay him for it - he was having nothing to do with it. THANKS!

Had a car deer accident on M-65 where there was no cell phone coverage. Still had SOS service on…read morethe phone so I was able to call the 911 non emergency line to get a police report for the insurance company because a claim would need to be filed. Unfortunately since I had no cell phone service I couldn't call our insurance, so they could send a tow company of their choosing. 911 was gracious enough to contact Prell upon our behalf. Prell took advantage of this and charged a fee to our insurance company of $550 for a "911 accident callout fee" charge simply because 911 dispatched them out. Even though I explained to Prell that it wasn't a 911 call, and not a accident, they were just doing us a favor. Prell's response was " oh don't worry, it's $0 out of pocket, we will write up an estimate and charge insurance... Prell is just price gouging the insurance based off their own policy, and if your insurance doesn't cover it, you foot the bill! Use a different towing company that won't charge you that!

Honestly if I could leave less I would. The truck blew a hydraulic line in my driveway on Tuesday…read more The driver said they would come back to clean it up. Wednesday around 2 in the afternoon, I called and Jill answered the phone. When I asked when they were coming to clean it up she replied "I don't know anything about that, I'll talk to the driver and call you back" and she hung up on me. I called back a couple hours later and was told by Jill "I still haven't heard from the driver" and she hung up on me again. I called again at 10AM on THURSDAY and Jill answered and very rudely said "the driver will be out today to clean it up" then she hung up on me again. The driver showed up a few hours later, he swept the oil dry that he left there on Tuesday and then threw another bag down, told my husband he would be back later with degreaser and he never showed back up. We spent all day Saturday cleaning up the driveway from the mess they had left 5 days prior. Don't waste your time calling these people. Jill is so awful and rude, the truck driver is a liar. All around this company is very shady and not honest. As far as towing, the driver was about an hour later than what they were supposed to be.

This is the absolute worst tow company in the area. I highly recommend any other company. They will…read moreovercharge and under deliver. Even their phone operator Hannah is horrible to deal with.

AAA sent them an order to tow my vehicle and THIRTY (30) hours later they said they never received…read morethe order, this with them being sent TWELVE messages in the last 3 hours time. Do not call them for service. AAA has noted their lack of response to them and me. AAA noted the many messages to them. Now they will no longer be AAA approved. Needs to have a ZERO rating on here.

They were very quick to get to us ,towed our car to repair facility.and gave us a ride to a nice…read morerestaurant,very nice driver

Literally do not take your car there.. these nasty people had a fire burned up my car and I have to…read moresue them and they do not feel that they're liable.. these people are horrible.. I got my car towed to this lot and the wrecking truck caught on fire and burn up half the lot.. they never tried to rectify this they're literally trying to fight me on paying me back.. I don't know where these people's morals are but I don't understand how these people can operate a business be careful cuz they don't have insurance yes I got my car towed for not having insurance from the police and they had my car towed to this station who doesn't have insurance if they do they don't have the right insurance.. I don't know what's wrong with these people but they literally need to get a grip and pay the people back whose life had been affected by that fire.. seriously nasty people you know it..

This company was a life saver today. My mom and sister were traveling to Bay City and my mom got a…read moreflat at 9:15 am - she called AAA and 3 hours later still no call back from AAA. I called H & R to see if they could help my mom and sister. I explained that my sister is diabetic on insulin and my mom had no snack to give her and she needs to eat at specific times. Jimmy had Jordan the driver stop at McDonalds and get my sister some lunch and then made it to them in time so that my mom did not have to call 911 for my sister. H & R responded and got to my mom in 30 minutes...AAA called my mom while Jordan was changing the tire. Excellent customer service and they went above and beyond. So thankful. LIsa