Amazing showroom! It has a wide variety of accents, furniture, wall art and lighting that makes it…read morea very pleasant and inspiring place to shop. Great settings and staff as well.

From the owner: Interior Design, Home Furnishings and Accents.read more

Very nice staff with a wonderful assortment of statement and classic pieces to choose from. Store…read moreis not so busy so personalized help is very appreciated.

Blonde woman at the front was just terrible and tried to charge us full price for an item when the…read moretag was clearly marked half off. Then proceeded to make a fuss about my friend and I purchasing two items separately when I already explained the split before she wrote them up.

This is the review I posted on trusted pilot, thought I would share here. Given that the overall…read morerating for Ballard designs on the site is a 1.6 given my customer experience, I'm not surprised. I've been longtime customer and am extremely surprised. Furthermore, it doesn't seem like the company needs any advice since the rating is so incredibly low. I'll see if this gives me a better outcome?!? I used to work for a big name consulting firm doing operational reviews of companies. This one has a lot of symptoms and cracks that should be looked at. Here's my experience. I ordered a rug from the store in West Palm Beach. The sales rep there told me I could check my rug delivery on the Internet. I never received an email informing me of a tracking number so after several weeks, I called the store, was given one and told that the ship date was February 26 having been to the store in January. February 29, I checked the website and all it said about the order was that it was in process. So I called. The first thing the automated system told me was that I did not match my phone number but yet the correct phone number is in their system. So I spoke to a customer service rep and they told me the order was canceled. The reason being is that my credit card did not go through. I had the previous week had some fraud on my card and it was cancelled. Despite that happening, I received no email or phone call notifying me or to rectify the situation. When I spoke to the supervisor, he said invariably the email was in my junk or spam folder, and I told him that that was not the case. I receive tons of marking emails but yet not one on the status of my order at any time. The customer service rep said items now are on back order. however, the supervisor said they had a few in stock. I was put in the queue. I inquired as to how I could be put first in line in the queue given the situation and non communication. No can-do. This company needs to look at their operations and see where the cracks are and correct them. Very very disappointed.

I have been looking everywhere for good quality bathroom rugs with no success. I saw these guys…read moreonline and drove over there to see if they could help me. It took them less than two minutes to come up with exactly what I was looking for. The fact that they were warm, friendly, and enjoyable to speak with didn't hurt either.

This shop offers a Wide variety of unique home decor and gift items, many created by local artists…read more Friendly and helpful service. Check this place out!

Love to stop in and see what's new...always find something I just have to get...everyone is super…read morefriendly and accommodating check it out you'll be amazed

I visited the RH Rooftop Restaurant during a weekend trip to West Palm Beach, and the entire…read moreexperience was exceptional. The architecture and design of the store are stunning, leading up to a beautifully adorned, ornate rooftop dining space that sets a premium atmosphere. The culinary execution and service matched the environment perfectly. Our server was highly attentive, pacing the meal flawlessly. The Food & Wine Pairing: The Main: Ordered the warm, buttered lobster roll and added the optional 15 grams of Kaluga caviar. The execution was superb; the lobster was sweet and perfectly cooked. The briny brightness of the caviar provided a precise counterpoint to the rich, warm butter. The Sides: Served with excellent, well-salted french fries accompanied by ketchup and a high-quality aioli. The Wine: Paired the dish with a Grüner Veltliner, which had the exact acidity needed to cut through the richness of the butter and complement the seafood. The Dessert: Finished with the strawberries and chantilly cream. The inclusion of fresh vanilla bean flecks in the cream elevated a simple classic, making it a light, refreshing palate cleanser to end the meal. An exquisite experience from start to finish. Highly recommended for both the atmosphere and the precise execution of the menu. The value is definitely there. I will absolutely return the next time I am in the area.

I had no clue Restoration Hardware store had rooftop restaurants! Had a lovely time. The decor was…read moreexquisite (& shockingly) all available in their catalogue! I ordered a cappelletti Spritz along with a hamburger, grilled Shrimp appetizer, with sweet potato fries and truffle fries. It was decent but nothing to write home about, but the SERVICE was excellent. Our waitress conspired with me to let me pay behind my cousin's back. Koreans often fight over who gets to pay the bill (literally & physically) as a sort of respect of elders. Kylie was covert and said the meal was on the house. Saved me from having to wrestle my older cousin. Based on the food alone I'd give them 3 stars, but the 4 stars is for you Kylie! Thank you!

Didn't purchase anything - sales associates were extremely pushy and kept interrupting. Go…read moreelsewhere!

Last year I bought two gorgeous orange lucite , mid-century lamps and I absolutely love them! I've…read morebeen back several times since and will definitely purchase from here again. Everyone at this store is so helpful and kind.

My daughter had just given me two $500 visa gift cards. I've been to the store numerous times and…read moreso I had to also make a stop at the post office so I parked in his parking lot because I knew I was going to loop back around. The man in store ASSUMED I was just parking there but didn't plan to shop, even though two others had pulled in and never entered his store and it was only me he chased down the street yelling HEY NO PARKING! I explained I had planned to come back around, but I had to stop at the post office first, I also explained I had been in his store numerous times. He was extremely rude so I went and moved my car because there was actually a parking spot closer to the post office! So I guess no need for me to walk back and spend my thousand dollars in his store. I will never walk foot in there again. And just for further reference his stuff is way overpriced and not worth at all what he's asking. The two other times I was in, I was dressed extremely nice, today just jeans & a pretty simple shirt. The crappy car he sssumed was mine, that had parked next to me and didn't stop in his store. He let that man just walk on by because it's easier to harass a 53 old woman. I guess he thought that was crap car was mine and he just didn't think I had enough money to shop in his store. Well, I have a lot more money than you think and I also have a big mouth so I will continue telling everybody where NOT to shop! Don't assume anything! RUDE! If you're going to make it a point to chase down people don't pick and choose who you think is going to make it easier target or who you think wouldn't have the money to shop in your store- my thousand dollars will be spent somewhere else now. You should have waited for ALL FOUR people who parked there same time I did to all come back to their cars, THEN YOU'D know who didn't shop there. Pretty discriminatory! it's Christmas, pretty safe to ASSUME RATHER that people may have more than one stop! I can guarantee the next time this person tries to get in my face and chase me down the street. They're going to get knocked the F out!

They are the Worse! They sold us a contract without explaining it. We thought we were signing a…read moreregular service agreement which was not what was presented to us. After 2 months of repeatedly requesting a copy I finally received it and find that contract is a 10 year lease agreement for their equipment which was never even mentioned. I called to cancel and was told the cancellation fee was $8000.00! My next call is my attorney. So if you're thinking of using this company all I can say is Buyer Beware!

Horrible experience!! Called and was told that both the lamp and area rug we wanted were available…read more Online it showed that there were 4 lamps available. Arrived to store 30 minutes later. There was 1 lamp in an opened box (that was kind of beaten up). Finally found an associate, she said the store showed 2 in stock but she didn't know where we could find the 1nd one. Then went back to carpets. Again, showed in stock online. We searched and searched. An associate walked by us and did not return. Went up to check out, waited in line, showed the cashier the bar code and bin number and she went on the radio and called someone to meet us there. (Not sure why she couldn't look it up but...) We walked back to carpets and waited and waited. 10 minutes no one ever came and so we left. Told the cashier that no one came and she was irritated. Everyone complains that businesses are closing. Here is a good example. I was ready to spend a lot of money and NO ONE would help. We will most likely not go back.

Our salesman Rickie Garcia was most helpful and knowledgeable when we had to select furniture for…read moremy sister-in-law's new apartment. We found the experience rewarding where the furniture is well-made and at the right price point for what she was looking for to live in her apartment. They cut us a good deal and we walked away satisfied.

Please, stay away. Do not do it! I would not recommend this…read morefurniture store. My experience has been extremely disappointing and untrustworthy from the moment the purchase was completed. Once they got my money, communication became almost impossible. They rarely answer the phone, and when you finally do reach someone, the information you get is inconsistent and hard to believe. Be very careful when reviewing your final price before paying. They advertise "deal packages" and discounts, but extra charges seem to get added in unexpectedly. Make sure you read everything closely and verify every charge before signing or making payment. Customer service after the sale has been frustrating and unreliable. I expected honesty and professionalism, but unfortunately that was not my experience.

Excellent collection of high end Mid Century Modern furniture, lighting, art. Everything there is…read moresourced and authenticated. Highly recommend for anything looking for fun or for purchase.

Straight to the point when it comes to Avantgarde furnishing!…read more I wanted to surprise my BF with a remarkable timeless piece, and I did. The vast majority of the household decor Mike's got at his store, makes it a must-go to the lovers and fans of the peak era when design holds its best.