large purchase for new home... poor service experience once sale was booked ... missing items on…read morefirst delivery with no update from sales team... difficult to get remaining fixtures delivered - store was very passive in supporting and when we hung one of the fixtures we noticed a defect in the finish - store and manufacture essentially said no warranty once hung.

Terrible. Walked into purchase a chandelier on 7/3, no other customers in the store, totally…read moreignored by the manager & the sales person. They clearly felt that reading their phones and computers was more important than representing their company and selling something. Hopefully someone reads this and sends them back to service training.

This is an incredible store. They make and repair all types of lighting fixtures and lamps and…read morehave an incredible selection of shades. The owners are so kind and helpful. There is a book that you can look through for ideas and to see other things they have made. The have so many unique chandeliers and lamps. We just love this store. Definitely stop by and check this place out. You will not be disappointed.

The best. if I could give them 10 stars I would. I went there thinking my lamps had to be…read morereconstructed to fit the shades as movers has lost the pieces and these were not ordinary lamps/shades. However, I am an idiot and forgot that the shades go upside down from the way I have them and they needed nothing done. We all got a laugh and I got to bring my lamps home. Super honest folks there!

What to do? Not ready to replace mercury-vapor barn light fixture due to huge hassles with last…read moreone going LED ... UGH. 1000Bulbs didn't have any lamps/bulbs that worked so bent over backwards finding me a path to these guys = impressive, good customer service, verififed a match w/fixture/ballast, then good price, Priority Mail. THEY WORK & NO FIXTURE REPLACEMENT CHORES IN NEAR FUTURE! WHOOHOO!

Horrible company. Placed order 3 weeks ago and haven't heard anything. I have emailed & called…read morerepeatedly and no answers the phone, returns voicemails or emails. This company is a scam!!

Use this pls e in Coral Springs for 20 years, thanks Wayne, now I moved and use the West Palm…read morelocation. Always friendly, knowledgeable and they either have the bulb or can get the bulb. Fair prices. Very helpful when I'm not sure what to do, they steer you in the right direction.

Knowledgeable and helpful customer service. Incredible inventory at a range of price points.read more

Where do I begin:…read more 1. Sofia and Amanda are lovely, beautiful, and professional women!! 2. The selection of shades, finials, hardware, and retail lamps for sale are all high-quality and truly fantastic. 3. They also do lamp repairs: wiring, vintage, redesigning of the lamps and so much more. 4. A Shade Better...-and it is! The Butler's Boutique fully endorses and recommends, A Shade Better! thebutlersboutique.net

I took a very special 30+ year old "Angel" lamp here to be rewired when it was and no longer…read moreworked. I was hoping it was repairable and they did the perfect job quickly and efficiently!! I would highly recommend this location.

This store is amazing and so is Ashley! I have been going here for my lighting needs since we moved…read morehere 5 years ago and they have ways been super helpful. But I just experienced above and beyond the call of duty from Ashley. I broke one of my globes on my chandelier when I was cleaning it. I love the chandelier and the supplier I bought it from was no longer in business. I went to the store and they didn't have the globe. But Ashley did some research and actually found the globe and got it for me. It was a small purchase but Ashley just confirmed I'm their customer for life!. She really did go above and beyond, the store is lucky to have her!

Great place for lighting and fans. Staff are very knowledgeable and friendly--no reason to go…read moreanywhere else. I also compared their prices, and they are very competitive with other options. Ashley could not be nicer and so knowledgeable!!!

Really convenient place for lighting. Actually not bad prices for west pembroke pines area. They…read morehave a good range of prices. For the chandelier the options are endless for selection. Definitely a place to go take a stroll. Very inspiring as well if your working on interior design, because you can see some of the items lit up already. As soon as you walk in, we were created. So great service. Will stop by again!

I stopped here to look for some new lighting for my entry way. I liked some of the fixtures here…read more Some were not in stock. And some were very si.ilar to others. A lot of the lighting was real glitzy. I found the lighting fixtures I liked to be overly priced. Many of them seemed like they would put stress on a ceiling. It was very warm in here so I did not stay too long. I would say to come by and see what they have. I did like some of the lighting but would have preferred if they had more variety.