We walked in they first gave us complimentary sweets, AMAZING, and they very kindly asked me what I…read morewas looking for and I said my range was up to 10,000$ they showed me a ton of cars and I picked out one I liked and it was only 6,400$. That price is awesome and also got a good car barely had any mileage on it 10/5 experience if I could. Ignore the other reviews. Best dealership in town

They won't let you test drive a car. They hid things that are a problem with vehicles…read more Do a CARFAX before you go!!!!

My fiancé and I purchased a car from this location less than 45 days ago. He left a 5 star review…read moreimmediately following because the salespeople are kind... but our car purchased here has died already. We are so lucky that it occurred at a time and place that no one was injured, but it was definitely gross negligence on behalf of this car dealership. Unsafe vehicles are dangerous to your customers and the public. Please be better. For a family company, they should care about the safety of their vehicles. I am disgusted that they didn't care about my family.

From the owner: Family owned car dealership, with really nice prices and good inventory! Come check us out! read more

They really love the saying "sold as is". I bought a 2005 Silverado with 160,000 miles on April…read more29th from them. Sadly I made the mistake of not having a mechanic look over it tell after my 7 day money back guarantee was over. Today I had a mechanic look over the truck and ended up paying $1,600 in repairs just to use it. This doesn't include all the other stuff I'm going to have to do but can't at the moment. They found 24 engine codes, that to no surprise the check engine light didn't come on tell day 8 of owner ship, meaning likely they cleared the codes to hide them during test drive. Technically they didn't nothing wrong legally however morally I would say there was wrong doing. The rear differential of the truck had a heavy leak, both front wheel bearing were non existent, which is every dangerous, the brake lights were completely out which could most definitely cause and accident.. I've never had such a bad experience buying a vehicle. I've learned from this please take any purchase from these guys straight to a mechanic for a full car exam so you don't get screwed over like me..

Make sure you understand it is buy as is. I bought a car there and within 2 years the frame broke…read moreon one side. When I had it looked at they told me the other side of the car had already been repaired. When I tried to trade it in back with the owner's Toyota dealership I was told they would not take it as a trade in because they would never sell a car with that type of frame issue. But they did to me. When I pointed that out they then said, well the car went to this used dealership from the Mazda dealership. So because it was not the Toyota dealership they were not responsible for selling a car with a dangerous frame issue. Look at the Rft Car Clearance Center web site and it is clear that the used dealership works with and takes used cars from the Rochester Toyota, Mazda, Ford, Scion dealers in town. I understand same owner. I am done with them.

This is my favorite dealership, full of kind and considerate workers who don't disappoint in making…read moreyour day whether it be renting a car or buying one! 10/10 hands down

Have bought a couple of cars there over the years. Finance Manager Mike is a great guy to work…read morewith. They work hard to find a he specific used cars I want. Plus, my daughter recently had them do some major work on her car, and she had a very good experience with them.

Be careful of bait and switches from their sales and finance! We were lied to on two separate…read moreoccasions while shopping for a BMW. The first time, they showed us a lease offer with an EV credit and a high residual value. Once we went in, they told us there was no EV credit and lowered the residual value of the car below what they originally showed us. The second time, they gave us an offer that included an employer rebate and their "lowest" possible APR with BMW Financial. We were pressured to sign an agreement before confirming that the rebate existed. We walked out on the offer and found out that the rebate did not exist, and there was a much lower APR offered by BMW that we qualified for. The fact this happened twice on separate occasions makes us wary of doing business with any Luther owned dealerships, like Park Place. We would advise against buying from them if you are looking for a new vehicle.

Worst car purchasing experience. I've bought several cars over the years, this was the WORST…read moreEXPERIENCE I HAVE EVER HAD. Negotiated the whole deal on Monday via phone and texting. Sent them all the information they needed. Drove 1.5 hours thru construction traffic on Tuesday to pick up car and had to WAIT FOR 4 HOURS on 98 degree day to take possession... AND I WAS PAYING CASH. Sales guy, Bayran, was okay but their finance manager, Demetrius, was a total joke. He even tried to charge me a $1000 more than we had agreed to. In contrast, I bought a car recently from an Audi dealership in Miami and I was in and out in 1 hour. Would have been quicker but waiting on new car insurance.

We helped our daughter purchase a car from Jerry at Short Line a little over a year ago. Not only…read moreis it still a great car for her but when I stopped by yesterday for some help with some paperwork on the car Jerry dropped everything and with one phone call took care of everything immediately. Definitely will be back for our next purchase.

My mom saved 2000 for a car from you people and it broke down on the way home! Shame on you ripping…read moresenior citizens off!

Great costumer service, worked with our budget, friendly and attentive. Definitely will recommend…read moreto family & friends. I love my SUV!!!

Texted make sure they would still have the car when I went in to test drive. Drove an hour and a…read morehalf to get it and by the time I got there they had already sold it. Super unreliable guys, would not recommend, even to my worst enemy.

The customer service here is phenomenal!!! Waylan was so helpful with the service needed on my…read morevehicle, shuttle service was provided to take me to work. They even provided me a loaner car. The staff here is extremely friendly, everyone is smiling. Kevin was amazing at explaining to me the best options for me purchasing a new vehicle. This is absolutely the best experience I've ever had at a dealership. Thank you so much to everyone who helped me!! I'm a very happy customer!! :)

Service is unacceptable At best!. It appears service…read moretechnicians are rather less trained on Kia vehicles than desired!

I normally fuel my rental car before I do my usual road trip from the Twin Cities down to northern…read moreIowa. Yesterday, I forgot to. Instead, while in downtown Rochester, I decided to top my car's gas tank at this Holiday gas station. This Holiday is just off South Broadway. It's a nice, large gas station with pumps in the double digits. The convenience store looked massive! I didn't need to go in. I like when U.S. gas pumps accept Canadian credit cards. The one that I used did not prompt for a ZIP code. All went well. I simply had to insert it and enter my PIN. Holiday is affiliated with Cub Foods. I got prompted to enter my Cub rewards card. I don't have one, so I skipped that part. I was thrilled to have topped off my car's gas tank. The area around the gas pump that I used was clean and great. The only downside was that each pump has a screen that plays ads. Every one was saying something that it does get noisy. This gas station is spacious. A Rochester bus was parked off to the side, likely taking a break before going back on its regular route. It didn't block any vehicle coming in and out of this gas station. I had a pleasant experience. I'll need to check out the convenience store next time I'm here. (492)

This is now rebranded as a Circle K. I needed cash at US Bank atm, and Google maps brought me to…read morethis out of the way location. Filled up gas tank, got cash. I broke a $20 bill and got 2 waters. Then it poured rain. Ran to car. Used the bathroom and it was clean. No concerns.

Amazing service department! Great communication and service. No pressure to buy while waiting for…read moremy car. Kind and friendly staff. Very awesome people!

Brian was wonderful! He went through each step and I never felt pressured. He even makes delicious…read morebread for his clients! The other two guys there were very lighthearted and joked around with each other and I felt pretty comfortable. I only put 4 stars because I was told they'd take to their finance guy and we waited for a while. Being new to the process, I didn't realize they were preparing for me to purchase the car I looked at right away, and didn't think to ask what we were waiting on until they asked me if I was ready to buy. I told them I needed a day to think on it and they were understanding.