Without any doubt, I have found my new repair shop. I drive an older model Mercedes ML320cdi and…read morerecently had it at three Twin Cities shops (after the dealership tried to 'bait and switch' me I walked out complaining LOUDLY for all to hear in my best deaf guy voice). All metro shops wanted almost as much just to diagnose it as John's Garage did for the entire repair. It may be a bit of a drive and they don't do loaner cars (highly recommended this as it would pull others in) but SO worth it to work with a man who is straightforward and honest about his work. I will drive the miles to have any significant work done on my vehicles. John's Garage is a hidden gem!!! #johnsgarage #mercedes #importautoshop #autorepair

Good, convenient oil change and polite staff. No problems. They were able to meet my specific needs.read more

Much like like another reviewer, I tend to do my own maintenance. I had a couple of items that I…read moreneeded their help with as well as an alignment after that work was done. Customer Service was great, I had a short timeframe to get the work done, and they were able to work me in the same day. Bonus, the price was very reasonable and did not try to upsell me. Thank you

Travis and staff are great. They are honest and trustworthy. It's hard to get in right away but…read morethat's because so many people realize how good they are.

I cannot say enough good things about the guys at Automotive Procare! It is so nerve-racking trying…read moreto find a mechanic that you trust and twice now they have come in under what they estimated for us. That alone helps build trust with customers. We have had great experiences, very helpful staff, fair prices and they communicate well with customers throughout the repair process. We will definitely be going back!

I saw my car engine light turn on and decided to call in Automotive Procare for services! I was…read moreable to bring in my car the same day as I called in and was grateful for that. The one thing I like about Automotive Procare is that they take pictures and send you information on exactly what was checked, what is looking wrong. It was nice to see that issues I brought up in the past at other auto shops weren't addressed, such as air filter issues. Here, they seem to access the whole car! They also provide a shuttle to get ya home as they work on your car, which is a plus for me. Following the full car assessment, I wish I got a call regarding the quote, rather I had to call in to get the quote as I waited for quite awhile. They did ask to keep my car overnight to look at it in the morning which I said yes too. I called in late afternoon the following day as I was concerned I didn't get a call back. Which they replied it's been good and ready all day. It would've been nice to get a call since I had to push back a lot of errands. Overall, I'm happy with the service. I can't say if I know the cost of my services was fair or not, but my car is in working order again!

This company attempted a predatory tow and then extorted $200 from or family just to drop our…read moreU-Haul, a blatant case of roadside blackmail. We had parked for less than 20 minutes to grab food, and the tow truck driver admitted he felt the hood of the vehicle and knew it was still warm. He was fully aware we had just stepped away and were nearby.... No "no parking" signs anywhere easily visible (especially at night). My husband had traveled all from Washington State to pick up our daughter from college, and this is the kind of disgusting, exploitative behavior they encountered. Instead of allowing them to retrieve the U-Haul, the tow operator demanded $200 on the spot or threatened to take it to the yard, which would've cost over $1,000 and left them stranded overnight. They were coerced into paying to avoid even more damage and delay. What's worse, this same company threatened the young employees of the burger establishment, telling them they couldn't move their own cars because their license plates had already been recorded. Those employees ended up having their vehicles towed after being intimidated by the same tactics by this deplorable company. It's an absolutely appalling abuse of power. The photo of the business owner shows him standing proudly with a child, I truly hope he treats his own family better than he treats complete strangers. What this company is doing isn't just unethical, it's predatory, manipulative, and disgraceful. Stay far away from this business. They operate without integrity and prey on people who are just trying to go about their evening.

From the owner: Rapid Roadside offers fast and friendly towing & roadside assistance including tire changes,…read morelockout service, jump starts, fuel delivery, battery replacement and installation service. All backed with extremely friendly and kind experts to help you in your time of need. We understand the situation can be and is usually frustrating. We specialize in getting your situation resolved with kindness and compassion.

It's a great feeling to know your vehicle is so well taken care of! They are a 5 plus star…read morebusiness for quality and value of service. Hats off to a great team of people!! Thank you!

The KINGS of the upsell !…read more When you walk into any car repair place and see 4 service advisors at the counter , all who work mostly on commission just turn around and leave ASAP. By comparison, Park Place BMW has one advisor working and have NEVER pressured me I went for an oil change and overheard the service advisor talk about his new Hellcat (Hello commissions) as he tried to turn my $125 mobil 1 oil change into a $2500 bill, NONE OF Which was recommended by the mechanic. The BEST was the attempted CLOSER.......he said he would be careful driving very far because my coolant and hoses had 80K miles...........no leaks.........just miles, lol Go someplace , no anyplace else.

NOT GOOD. Just got an engine oil change and first time in 30 years of driving I got an explanation…read morefrom this auto shop of how they charge you based on the weight of the synthetic oil the car needs. As Zach, the front desk guy, told me if your car uses 0W-30 synthetic oil, they will charge less than 5W-30. Has anyone in Rochester got this? Ironically, I called ahead and provided my car's year, model with the type of oil that I have been used for years which is full synthetic, on the phone they told me the amoun lesser than they charged without asking for VIN number as Zach said to know which weight of the oil. Bottom line is be careful to bring your car for service at this auto shop in Rochester, MN because they will find a way to charge you more with their "complex but not straight upfront" as simple as engine oil service. Surely they won't see me again. BTW, Zach gave me a long list of courtesy diagnosis recommended fixes in which I'm not sure I trust it due to what happened to oil change service I got.

Great service alittle expensive but worth it good service. Talk to Zach he is friendly and…read morehelpful....................................

We were picked up late in the evening very efficiently. The towing man was so helpful. It was…read morepouring rain. He let us wait in his shop even though it was late. He was kind and helped us navigate a hard situation.

I would avoid at all costs. Zero integrity. Purchased car off their lot. Engine failure within 6…read moremonths. Given incorrect information about the vehicle.

My family has trusted Cordells with our vehicles since they were recommended to us by a friend in…read more2013. We have since had seven vehicles maintained.what we love about Cordells is the honesty, fairness in pricing. And the way they interact with there customers. They know loyalty is important.

From the owner: Cordell's Automotive Service & Tire, established in 1983, is a family-owned, full-service auto…read morerepair shop offering a wide range of services including express lube oil changes, tires, brakes, exhaust, air conditioning, repairs, maintenance, diagnostics, and wheel alignments. Serving Tomah, WI and the surrounding areas, they are a trusted choice for all your vehicle's needs.